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Reviews of Le Petit CHARME-INN

Metzggasse 28, 3920 Zermatt, Switzerland

#291 of 462 hotels in Zermatt

Guests' Choice

Review score

Based on 1175 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    9.3

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Showing 1 – 25

  • Reviewed: 16 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was quite small and located adjacent to a building site.

    Great location, very good breakfast and helpful, friendly staff.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    The breakfast was great. The location was perfect to get to everything. The room was smaller than expected The staff were friendly and gave us ideas on where to eat.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    9.0
    Great find in Zermatt
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Small cute hotel in a quiet area about 8 min walk from train station and Matterhorn gondola. Beds were comfortable and windows were well insulated and blocked out the sound of nearby construction in the morning and church bells. Breakfast was very nice and they will store your luggage for free for early/late arrival.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location and staff

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No coffee making facilities in the room but they gave me cups and milk and I could access instant boiling water in the reception so no problem at all.

    Roof top terrace added a great socialising space. The staff were very friendly and helpful.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Just outside the Inn can see Matterhorn. The staff is very friendly and helpful. We enjoyed our stay there..

    Stayed in June 2024

  • Reviewed: 7 June 2024

    8.0
    Convenient
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Good breakfast

    Stayed in May 2024

  • Reviewed: 6 June 2024

    9.0
    We thoroughly enjoyed our stay. It was a great value, a lovely staff, and quiet at night.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Little bit difficult to find due to construction and a street closure.

    Awesome breakfast buffet included in the stay, as well as a complimentary drink at a late afternoon reception. The staff was very friendly and helpful. We also enjoyed the rooftop deck.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    8.0
    Great stay with great breakfast!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom didn’t have a light, other than the mirror.

    The staff were very friendly and they provided a great breakfast. They have done some renos and the bathroom was completely redone.

    Stayed in May 2024

  • Reviewed: 5 June 2024

    8.0
    Good location, nice breakfast
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    It was a bit noisy.

    Breakfast was very good

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Good place to stay in Zermatt. comfortable bed and decent room.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    there were some construction work going on near the hotel during my stay. the noise pollution of the neighbourhood affected our sleep. the washroom has some weird smell.

    decent breakfast. nice location. friendly staff.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Maybe a little old fashioned but such good value that you did nt mind

    Great spot in the village - great value , super breakfast . So much better value than most places around us .

    Stayed in April 2024

  • Reviewed: 23 May 2024

    9.0
    La Petit Inn Charme sustainable in Zermatt
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All was well

    Very comfortable hotel, clean, good staff services and well located with a nice breakfast. The hotel is strong on a low carbon footprint. Will highly recommend.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Lovely place in Zermatt
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    A little far from the train station and up a hill! 🤨

    Staff gave some great recommendations for dining. Grampi's restaurant (find the reviews for it on Google). Everyone was always very friendly. Nice breakfast. Has a lift and a nice view from the roof with tables and chairs to relax up there.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Lovely short stay in a great town.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Personal preference but not fond of the very flat pillows.

    Very good breakfast. Friendly host. Good position close to town

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Need to clean the dusty tables and furnitures, receptionist is not always available.

    good service and staff is nice. Room overall is in good condition. Meet the standards of a hotel. Perfect location in the area, very close to Brienz station, you can literally see every train from window.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    There is cobstruction going on on the neighbour land

    The staff were nice and gave us good tips for hiking routes and free coffee for my friends

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    It's okay for simply having a place to sleep
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Room was much smaller than it looked in photos. My room was overlooking a construction site. It is a fairly dated inn. I didn't think it was good value for money but probably that's Zermatt.

    Breakfast is nice, ski room and storage available. Bathroom was nice and clean.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Central location. Good breakfast. Happy with this hotel.
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night

    We booked two rooms, one of the rooms had a view of the construction site.

    Central location. The rooms were small, but comfortable. The breakfast was very good. The receptionists were friendly and it was possible to deposit our luggadge before check-in time. Happy with this hotel.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Quaint and charming and good value.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Major construction adjacent to the hotel which if your room is on the construction side it would be problematic.

    Quaint and included breakfast. Also located close to the main and busy street, but away enough to only hear the river. Staff amazing, kudos to Michael and Simone.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Fine for the price.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very flat pillows. We had a view of an excavation site.

    It was charming. Really nice staff

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    A little dusty in some parts of the room. Bathroom didn't have hot water during one of the days.

    Some staff were very friendly

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Reception was not friendly , average breakfast

    Room was clean and tidy , location is okay just 500m walk from rail station

    Stayed in April 2024

  • Reviewed: 9 May 2024

    9.0
    Quiet, friendly staff and amazing view of the Matterhorn from the rooftop. Loved our stay ❤️
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    In the middle of Zermatt close to everything. Snow on arrival in spring making it a snowy wonderland. Staff were fantastic, Norbert was so friendly and helpful. We had a wonderful stay, thank you

    Stayed in May 2024

Showing 1 – 25

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