Neueretstrasse, 3780 Gstaad, Switzerland
#2 of 55 hotels in Gstaad
Guests' ChoiceBased on 103 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.5
Facilities
9.3
Staff
9.8
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 29 August 2024
Zainab
KuwaitNothing
Staff very friendly & clean
Stayed in August 2024
Reviewed: 26 August 2024
Mona
United KingdomNothing. Just perfect
Clean cosy friendly staff
Stayed in August 2024
Reviewed: 23 August 2024
Mona
United KingdomLocation view charm and service
Stayed in August 2024
Reviewed: 25 June 2024
Al
OmanN/A
The professionalism of all the staff, the location, the food, the cleanliness actually everything
Stayed in June 2024
Reviewed: 22 June 2024
Nirmala
NetherlandsThere was nothing to not like about. Everything was so beautifully organised and taken care of.
Amazing staff, always ready to help and keep smiling. Would love to go back again, just because of rhe place, the hotel and the staff!! The breakfast was in general good, but I usually get bored of eating the same stuff everyday. So a bit of variety to add will be a bonus.
Stayed in June 2024
Reviewed: 21 June 2024
Natalia
United KingdomSpacious room, view
Stayed in June 2024
Reviewed: 1 May 2024
Mg
United KingdomAmazingly kind people making our stay very enjoyable. Will definitely come back. Highly recommended. Excellent attention to detail. Thank you
Stayed in March 2024
Reviewed: 15 March 2024
Shadi
United KingdomIt's the smallest nit but the hand soap was very drying.
We loved our stay at Le Chalet!! The location is superb, close to the village but also high on the hill with an amazing mountain view. The staff were super friendly and helpful. Carol at the front desk helped us with our many asks. She helped us hire a ski instructor in a very short notice, and so caringly asked us how we enjoyed our first ever ski lessons on our return. They accomodated a late check out which made all the difference as we were able to freshen up before hitting the road on our last day. The ambiance and decor of the hotel and the room were so pretty and cozy. We tried the restaurant a few times and the quality of the food and the service were phenomenal. Le grand chalet was a fabulous 10/10 stay which we would love to come back to!
Stayed in March 2024
Reviewed: 12 March 2024
Rashid
United Arab Emiratesnil
Location is amazing. make sure that you take the mountain view room. staff were great and smiling. parking is available and is Free, there is electrical car charges EV available.
Stayed in March 2024
Reviewed: 26 February 2024
Adriana
United KingdomThe hotel is a little bit out of town up on hill but they do provide a complimentary shuttle service that runs during the day. The walk is definitely possible but going up is a bit of a trek especially if you're not dressed for it.
It was our second time a this hotel- the staff were lovely as always. The hotel lobby and restaurant were recently renovated and it looks beautiful. The rooms are a good size. Nice balconies with lovely views. Bathrooms feel recently updates and clean and fresh. The restaurant is well known and the food is excellent. The breakfast spread is really really good. Feels very homey.
Stayed in February 2024
Reviewed: 17 February 2024
Dominique
SwitzerlandExcellent restaurant Service excellent
Stayed in February 2024
Reviewed: 27 January 2024
Svetlana
SwitzerlandVery cute and comfortable place, like a family chalet. The rooms are very clean and good smell, we got everything we needed. Food in the restaurant is very delicious, even in the city center it’s not easy to find this quality of food
Stayed in January 2024
Reviewed: 5 January 2024
Mikhail
FinlandNothing special
View and restaurant
Stayed in January 2024
Reviewed: 8 October 2023
Friedrich
MaltaThat they were closing the hotel and started to clean it whilst guests were still there. They could have waited with that until all guests have departed.
The view and the big room. That the staff was very helpful and friendly, especially the receptionist Carole
Stayed in October 2023
Reviewed: 18 September 2023
Garima
United StatesNothing at all.
Everything literally. Best location and staff.
Stayed in August 2023
Reviewed: 10 September 2023
Noupou
SwitzerlandGreat view, very helpful staff, beautiful traditional and neat hotel. You have everything that you need, plus transfer to the center.
Stayed in September 2023
Reviewed: 4 September 2023
Rene
Switzerlandnothing
Great Variety of nicely prepared food. Great room with lot's of space and fabulous mountain view with terrasse. All staff very friendly, competent and supportive!
Stayed in August 2023
Reviewed: 28 August 2023
Johanna
United KingdomWe loved everything, the two things that could maybe be improved are the pillows which are quite soft and being 8 months pregnant, I would have liked something a bit more supportive, and a little coffee machine or at least a kettle in the room would have been nice as well. But again we loved everything and will definitely be back!
The staff were all really lovely, the receptionist, the cleaning staff, the chauffeur and waiters all offered great service. The room was big and the balcony was lovely to relax on overviewing the mountain. We had dinner at the hotel’s restaurant La Bagatelle which was also excellent even though a tad pricey at 24 CHF for a small desert but the food was delicious and service was excellent as well, the only little detail that would have been nice would have been a little candle or something on my partner desert as I had told the hotel it was a booking for his birthday but maybe I should have told the restaurant, and it is really a detail that doesn’t take away from the amazing time we had there! We will definitely be back!
Stayed in August 2023
Reviewed: 6 August 2023
Maja
Switzerland/
Very welcoming staff with a smile on their face at all times, trying to make themselves helpful. Traditional, varied and delicious breakfast satisfying everybody’s wishes. Nice spacious rooms in alpine traditional style with a beautiful mountain view.
Stayed in August 2023
Reviewed: 2 July 2023
Christoph
SwitzerlandThe stay was to short at this perfect place
Outstanding and best quality!!!
Stayed in June 2023
Reviewed: 13 June 2023
Abdul
KuwaitVery clean and home style.
Stayed in June 2023
Reviewed: 30 May 2023
David
United KingdomThe fact that I was only there for one night.
Everything was excellent
Stayed in May 2023
Reviewed: 21 May 2023
Fanny
Francenicely located and very comfortable room, clean and beautiful view
Stayed in May 2023
Reviewed: 16 March 2023
Rashid
United Arab Emiratesnothing all was great.
very nice and clean. it’s perfect for honeymooners and couples for great time. location is perfect and view is beautiful specially if you take a Mountain View room. it’s relaxing.
Stayed in March 2023
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