Via Murschetg 35, 7032 Laax, Switzerland
#21 of 55 hotels in Laax
Guests' ChoiceBased on 18 hotel reviews
8.5Cleanliness
8.9
Comfort
9.1
Location
9.4
Facilities
8.4
Staff
9.0
Value for money
7.6
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 18
Reviewed: 4 August 2024
Emilia
SwitzerlandBreakfast was quite disappointing. At check-in I was told that breakfast was until 10:00 o'clock. I went to eat at 9:30 and there was not much variety left, which let's say it's somewhat understandable. Then I got moved to another table because the one I sat at "was already set for lunch". Which I had no way of knowing since noone even said good morning, even if there were several waiters there, but all were busy setting the tables for lunch... at 9:30 in the morning during breakfast.
Huge and comfortable room with all necessary amenities and a very comfortable bed. Maybe an additional pilow/person would be good. Nice pool and jacuzzi. Excellent location.
Stayed in August 2024
Reviewed: 16 January 2023
Marcus
United KingdomI think that in general switzerland is pricey.
This is a big but lovely hotel. Directly next to the cable car. Would come again.
Stayed in January 2023
Reviewed: 14 January 2023
Gerlinde
Switzerlanda little dated overall. sauna not really up to scratch but I understand they have plans for revitalising it all for 2024. not much understanding or sensibility for vegetarians/vegans. a bunch of chickpeas with curry sauce don’t make the dish a “chickpea curry”.
fantastic location. nice overall layout and spacious room with balcony
Stayed in January 2023
Reviewed: 11 July 2022
Chris
Switzerlandnot a lot.
The pool was much larger than expected. The rooms was large, clean and well equipped. The balcony had an great view of the mountains.
Stayed in July 2022
Reviewed: 3 April 2022
Adrianztr
RomaniaThe breakfast selection could have been better, and the coffee was not the best.
The place is located right near the slopes, as you can just go from the ski room through the underground parking and you're there, near the two largest ski lifts. Dinner was surprisingly good, where we had some really nice waiters who assisted us all night each of the days and were always friendly. The rooms were also pretty large, with multiple rooms and a couch and a table.
Stayed in February 2022
Reviewed: 30 December 2021
Karyn
United Kingdombed very hard and pillow very soft!
location and staff
Stayed in December 2021
Reviewed: 28 December 2021
Mikael
SwitzerlandA bit dated rooms
very efficient and polite reception. great location.
Stayed in December 2021
Reviewed: 22 March 2024
Alexandre
SwitzerlandThere are no comments available for this review
Stayed in February 2024
Reviewed: 19 March 2024
Volkan
TurkeyThere are no comments available for this review
Stayed in March 2024
Reviewed: 7 January 2024
Torsten
SwitzerlandThere are no comments available for this review
Stayed in January 2024
Reviewed: 4 January 2024
Arthur
SwitzerlandThere are no comments available for this review
Stayed in January 2024
Reviewed: 1 January 2024
Richard
LuxembourgThere are no comments available for this review
Stayed in December 2023
Reviewed: 5 June 2023
Alex
SwitzerlandThere are no comments available for this review
Stayed in June 2023
Reviewed: 12 March 2023
Tero
FinlandThere are no comments available for this review
Stayed in March 2023
Reviewed: 15 March 2022
Alan
United KingdomThere are no comments available for this review
Stayed in March 2022
Reviewed: 16 February 2022
Eva
United KingdomThere are no comments available for this review
Stayed in February 2022
Reviewed: 5 February 2022
Jelena
SwitzerlandThere are no comments available for this review
Stayed in January 2022
Showing 1 – 18
Greenwood, USA
Lassi, Greece
Verona, Italy
Yerolimin, Greece
Emeishan, China
Rapallo, Italy
Rapid City, USA
Bordeaux, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content