The room does not have a microwave or fridge like the hotels in the U.S. The common area only has a fridge but not a microwave. If people need to heat up their food, they have to ask the hotel staff, who will be gone by a certain time. In this way, I think it is inconvenient. They should just put a microwave in the common area as well.

We loved Thun! It is a beautiful and quiet little town. The hotel is located in the center of Thun, which makes it very convenient to visit many of its attractions. Not too many tourists. We highly recommend people traveling to the Interlaken/Jungfrau area to stay in Thun. It is approximately 10 minute walk to the Thun bus/train station. Friendly staff, we felt welcomed. Breakfast is good. They offered us a welcome drink from the bar across the hotel, it is a very nice gesture of the hotel. The water pressure of the showerhead is by far the strongest! I personally loved it. The room does not have a microwave or fridge like the hotels in U.S, but it has a common area that has a fridge to store your food in. If I bring my family to the Jungfrau area again, I will book this hotel again.

Stayed in June 2024

Location, staff, and the leisure room.

Stayed in May 2024

Everything was perfect.

This was a typical 4+ Star Hotel. The staff was very friendly. Hotel has even offered discount in the public parking Garage in Thun Center. Room was clean and comfortable. The breakfast was very good. Hotel Restaurant was good as well. Hotel is located in the old center of the City. Maybe it was little bit noisy late in the evening, but this is how city centers are with a lot of bars and restaurants around. This is very normal and acceptable.

Stayed in June 2024

Noticed a lot of small insects and flies in the room.

Delightful staff - Espresso machine on the floor - Welcome drink - Room was sparkling clean - Location was perfect, just 10 mins walk from Thun train station (or 2 mins from bus stop)

Stayed in May 2024

The external rooms on, at least the second floor, can be seen into by people on the street. External sound insulation is not the best and it is able to hear people speaking in the plaza next to the hotel.

Very central location, easy to access and convenient for travelling around the town. Staff were friendly and for the price the value is very good. There is also a restaurant that serves good food on the lobby

Stayed in May 2024

Bed was firmer than I’m used to.

Nice breakfast. The staff was very helpful in recommending our bike tours. Also a very nice voucher for a drink at the next door bar.

Stayed in May 2024

This hotel really surprised me, the service quality was way higher compared to other hotels I visited in Switzerland in a similar price range. You can really see how they put attention into the smallest details. Hotel staff was prepared and professional. The location is in the heart of the old town in a historical building.

Stayed in May 2024

Bit noisy at night as on the square and we go to bed early.

Gorgeous place right on the old town square. Really friendly staff. Clean beautiful room. Reasonable price

Stayed in May 2024

Large room, good bathroom. Great location. Really nice hotel, spotlessly clean, and the food in the restaurant was excellent.

Stayed in May 2024

Staff were extremely helpful and location was awesome

Stayed in May 2024

Very convenient. Very nice area.

Stayed in April 2024

Nothing to complain

Very clean and impressive We were accommodated earlier than the check in time and was given an upgraded room

Stayed in April 2024

The position of the hotel is really great, in the very centre of Thun. The view of the main square we had from our window was amazing. The staff was very kind and helpful. They upgraded us to a bigger room and gave us a card for a free drink to enjoy in the cocktail bar in front of the hotel (Atelier Classic Bar, which is definitely worth a visit)

Stayed in April 2024

Complicated modern electronic push button bathroom furniture, which prevented us from flushing the toilet.

Central location in the town, traditional old building with lovely modern facilities and restaurant. Very clean, and the hotel had a high class feel.

Stayed in April 2024

Super central location in the heart of Thun. Very friendly and nice staff. Clean and nice rooms.

Stayed in April 2024

Very good, the staff amazing

Stayed in April 2024

N/a

Everything was great. Spacious, clean, and everything you'd expect in a decent hotel. The staff were super friendly and helpful. The Thun card that came with the hotel was of great help also.

Stayed in April 2024

No kettle

Friendly, helpful staff. Free upgrade. Comfy bed. Clean bathroom in good condition and windows thar opened.

Stayed in April 2024

Wonderful, memorable stay. Room was clean and very comfortable, charming amenities, friendly staff, and great, centric location. It is a short, 8 min. walk from the train/bus station.

Stayed in March 2024

Nothing

Good continental breakfast and pleasant breakfast room.Staff were helpful and friendly. The hotel was very clean and in a good location in the historic centre of the town.Plenty of interesting shops and cafes nearby

Stayed in March 2024

Nothing

Everything! A beautiful hotel in the best location to see all the sites of Thun.

Stayed in March 2024

No tea/coffee facilities in room

Lovely views, large spacious rooms, friendly staff and great breakfast

Stayed in March 2024

Accessible from public transportation and a good view from room 201

Stayed in March 2024

nothing I can think of

The location was in the heart of town, room was quiet, room had a spectacular view of the surrounding town and mountains - absolutely gorgeous! Hotel room was superb, clean and comfortable and staff very friendly and helpful.

Stayed in March 2024