The hotel smell like food, fortunately not inside the room.

Is in a good spot in the city, close to the bus and train station

Stayed in May 2024

Room too hot at night and unable to adjust aircon (poor night’s sleep), shower head at odd angle and unable to adjust

Super location in Interlaken, excellent breakfast options, facilities provided in room (tea/coffee, toiletries)

Stayed in April 2024

The bath tub should be updated to a step in shower. Bathtub was very dangerous to get into. Update these. Law suit coming if anyone falls in tub. Terrible situation

Clean room

Stayed in May 2024

Nothing to not like here.

Lovely nicely-furnished room with two windows offering views of mountains especially at front. Room was very clean with comfy beds. Very central and convenient. Friendly receptionist. Although we did not use lounge or bar area, both looked warm and inviting. Decent, tasty breakfast included in price.

Stayed in March 2024

Nothing

Very good location

Stayed in March 2024

No gym available for weight work

Perfectly clean- fantastic location & great staff

Stayed in March 2024

Too pricey for a room that squeks when you walk

Great location and nice mountain view, staff was also very nice

Stayed in February 2024

Very kind personnel made a birthday arrangement - spectacular!

Stayed in February 2024

None

Location

Stayed in January 2024

breakfast not various

nice view, good location

Stayed in October 2023

Location, room and staff

Stayed in November 2023

The receiption is v v good. Help us to bring the luggage go up the stairs before the lift.

Stayed in October 2023

Nothing. Staffs are friendly

The room is not that big but clean, just good for 2 people to stay in. The breakfast is normal, not up to 4 star standard. Superb location.

Stayed in November 2023

We liked the hotel it was clean comfortable with delicious breakfast and perfect location in the centre of the city, but we had simple misunderstanding as i booked the hotel twice in two different dates, when we arrived they told us everything was payed for and we don't have to worry that its two bookings, but as we were leaving and want to check out we found out that there's still some payment needed from us that we missed but didn't expect, of course we checked again and it was true and we payed everything BUT it was confusing especially that it apeared as we were leaving and after we were told everything was fine before, this misunderstanding cost us to stay longer for check out and miss our plans for the day and the staff were not friendly, we would never have left the hotel without paying everything needed from us but when we asked why we were not told before they blamed each other... they said the staff who checked us in made a mistake,... this hotel was amazing and I truly recommend it, and we were planning to visiting again but what happened in the end of our stay make me doubt that we will be back

Stayed in October 2023

The hotel is next to the train and bus station (3-4 minutes by walk) surrounded by grocery stores, shops and restaurants. It is located at the city centre. Staff are friendly and the rooms are clean, nice and big enough with comfy beds. Breakfast food was fairly good amd had somehow good variaties. The hotel has 2 elevators, 1 small and old and the other is big and modern. The hotel is renovated and in a good condition. The check out time is around 11:30 am. If you need to stay more till 2 pm, you need to pay CHF 50 extra. So many halal restaurants are around the hotel.

Stayed in October 2023

Well ... I don't think Krebs should try to improve. To get to the next level, they would have to do a total renovation.

Hotel Krebs is a family hotel that has been there forever. Everything shows exactly that.

Stayed in October 2023

No electric kettle in the room

It’s location. The room.very comfortable

Stayed in October 2023

The staff didn’t give a hand even it’s 1 girl guest with 2 big luggages. Room is facing street, a bit noisy.

Good location and the room is big

Stayed in September 2023

Can’t think of anything

Quiet room at rear (not much of a view, but no street noise), aircon and fridge.

Stayed in September 2023

Ac turns off automatically at night. So had to leave windows open or else it gets hot.

Breakfast was delicious! Room was spacious! Hot water came fast! Good location near bus stops and restaurants!

Stayed in September 2023

Nothing

Everything!

Stayed in September 2023

- no facilities such as pool / spa etc. - a personal touch would have been nice as you check-in e.g. showing you the map, sharing recommendations, showing you to your room etc.

+ Location - on the main road, close to bus stops and restaurants + easy check-in + they allow you to leave your bags and go explore

Stayed in August 2023

Breakfast was disappointing and lacked variety, there was only one staff member during breakfast. There was no porter to help with the luggage. The rooms are outdated and the bathroom doors didn’t close properly. There were extra unnecessary restrictions regarding the stay in the hotel. There were 2 elevators, the main one of which was very old and small.

The location and air conditioning, especially because Interlaken was hot at the time of the stay.

Stayed in August 2023

a bit old

spacious bed room

Stayed in June 2023