Bahnhofstrasse 4, 3800 Interlaken, Switzerland
#24 of 57 hotels in Interlaken
Guests' ChoiceBased on 655 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
8.7
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 10 May 2024
Jorge
United StatesThe hotel smell like food, fortunately not inside the room.
Is in a good spot in the city, close to the bus and train station
Stayed in May 2024
Reviewed: 8 May 2024
Catherine
SwitzerlandRoom too hot at night and unable to adjust aircon (poor night’s sleep), shower head at odd angle and unable to adjust
Super location in Interlaken, excellent breakfast options, facilities provided in room (tea/coffee, toiletries)
Stayed in April 2024
Reviewed: 3 May 2024
Kathy
GreeceThe bath tub should be updated to a step in shower. Bathtub was very dangerous to get into. Update these. Law suit coming if anyone falls in tub. Terrible situation
Clean room
Stayed in May 2024
Reviewed: 25 March 2024
Lorraine
United KingdomNothing to not like here.
Lovely nicely-furnished room with two windows offering views of mountains especially at front. Room was very clean with comfy beds. Very central and convenient. Friendly receptionist. Although we did not use lounge or bar area, both looked warm and inviting. Decent, tasty breakfast included in price.
Stayed in March 2024
Reviewed: 24 March 2024
Rachel
CanadaNothing
Very good location
Stayed in March 2024
Reviewed: 19 March 2024
Angela
United StatesNo gym available for weight work
Perfectly clean- fantastic location & great staff
Stayed in March 2024
Reviewed: 10 February 2024
Ahter
TurkeyToo pricey for a room that squeks when you walk
Great location and nice mountain view, staff was also very nice
Stayed in February 2024
Reviewed: 9 February 2024
Silvan
SwitzerlandVery kind personnel made a birthday arrangement - spectacular!
Stayed in February 2024
Reviewed: 26 January 2024
Cecilio
AustraliaNone
Location
Stayed in January 2024
Reviewed: 8 January 2024
Shanyaporn
Thailandbreakfast not various
nice view, good location
Stayed in October 2023
Reviewed: 14 November 2023
Faraz
Saudi ArabiaLocation, room and staff
Stayed in November 2023
Reviewed: 13 November 2023
Wai
Hong KongThe receiption is v v good. Help us to bring the luggage go up the stairs before the lift.
Stayed in October 2023
Reviewed: 2 November 2023
Jason
MalaysiaNothing. Staffs are friendly
The room is not that big but clean, just good for 2 people to stay in. The breakfast is normal, not up to 4 star standard. Superb location.
Stayed in November 2023
Reviewed: 27 October 2023
Carmil
Palestinian TerritoryWe liked the hotel it was clean comfortable with delicious breakfast and perfect location in the centre of the city, but we had simple misunderstanding as i booked the hotel twice in two different dates, when we arrived they told us everything was payed for and we don't have to worry that its two bookings, but as we were leaving and want to check out we found out that there's still some payment needed from us that we missed but didn't expect, of course we checked again and it was true and we payed everything BUT it was confusing especially that it apeared as we were leaving and after we were told everything was fine before, this misunderstanding cost us to stay longer for check out and miss our plans for the day and the staff were not friendly, we would never have left the hotel without paying everything needed from us but when we asked why we were not told before they blamed each other... they said the staff who checked us in made a mistake,... this hotel was amazing and I truly recommend it, and we were planning to visiting again but what happened in the end of our stay make me doubt that we will be back
Stayed in October 2023
Reviewed: 17 October 2023
Wadee
OmanThe hotel is next to the train and bus station (3-4 minutes by walk) surrounded by grocery stores, shops and restaurants. It is located at the city centre. Staff are friendly and the rooms are clean, nice and big enough with comfy beds. Breakfast food was fairly good amd had somehow good variaties. The hotel has 2 elevators, 1 small and old and the other is big and modern. The hotel is renovated and in a good condition. The check out time is around 11:30 am. If you need to stay more till 2 pm, you need to pay CHF 50 extra. So many halal restaurants are around the hotel.
Stayed in October 2023
Reviewed: 7 October 2023
Jayztone
NorwayWell ... I don't think Krebs should try to improve. To get to the next level, they would have to do a total renovation.
Hotel Krebs is a family hotel that has been there forever. Everything shows exactly that.
Stayed in October 2023
Reviewed: 7 October 2023
Jiten
IndiaNo electric kettle in the room
It’s location. The room.very comfortable
Stayed in October 2023
Reviewed: 2 October 2023
Hong
ChinaThe staff didn’t give a hand even it’s 1 girl guest with 2 big luggages. Room is facing street, a bit noisy.
Good location and the room is big
Stayed in September 2023
Reviewed: 2 October 2023
Nicholas
AustraliaCan’t think of anything
Quiet room at rear (not much of a view, but no street noise), aircon and fridge.
Stayed in September 2023
Reviewed: 30 September 2023
Ming-fu
United StatesAc turns off automatically at night. So had to leave windows open or else it gets hot.
Breakfast was delicious! Room was spacious! Hot water came fast! Good location near bus stops and restaurants!
Stayed in September 2023
Reviewed: 11 September 2023
Shuqiao
GermanyNothing
Everything!
Stayed in September 2023
Reviewed: 27 August 2023
Keshvi
United States- no facilities such as pool / spa etc. - a personal touch would have been nice as you check-in e.g. showing you the map, sharing recommendations, showing you to your room etc.
+ Location - on the main road, close to bus stops and restaurants + easy check-in + they allow you to leave your bags and go explore
Stayed in August 2023
Reviewed: 22 August 2023
Rami
Saudi ArabiaBreakfast was disappointing and lacked variety, there was only one staff member during breakfast. There was no porter to help with the luggage. The rooms are outdated and the bathroom doors didn’t close properly. There were extra unnecessary restrictions regarding the stay in the hotel. There were 2 elevators, the main one of which was very old and small.
The location and air conditioning, especially because Interlaken was hot at the time of the stay.
Stayed in August 2023
Reviewed: 16 August 2023
Ana
United Kingdoma bit old
spacious bed room
Stayed in June 2023
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