The climbing to the hostel.. oh my.. can be quite challenging with luggage

The view is majestic.

Stayed in September 2024

Nice view, food was really good. Room was clean and tidy.

Stayed in August 2024

I had no problems.

Happy staff, clean room and good food for a hostel.

Stayed in September 2024

The ridiculously high prices in Zermatt, especially transportation. Some places get really crowded during the day.

The staff was super friendly Zermatt feels really safe and welcoming

Stayed in September 2024

Make your own bed policy. Carrying it 3 floors up and down. Additionally, its not easy to put on the duvet especially for the upper bed

Great view from the room of the Matterhorn

Stayed in September 2024

Nothing

Good location, clean, comfortable. Great breakfast

Stayed in September 2024

Bathroom was very dirty

Great view from the hostel.

Stayed in September 2024

Steep walk from station - inevitable though in a place like Zermatt.

Good value for Zermatt, great breakfast.

Stayed in September 2024

Nil

Breakfast was good with varieties. I like the kitchen staff Catherina. She greeted guests with a wide smile, was polite n attended to the needs of guests. She came to ask us whether we wanted sorbet. Was willing to bring them over to our table. Dinner was good, with 4 course meal. Salad was impressive with a wide varieties of vegetables.

Stayed in September 2024

The guests who stayed at the upper floor of rooms must walk upstairs with their baggages. One male staff at the kitchen was quite rude to the guest. As I would need to check out a bit before the breakfast time, I asked if I could get two boiled eggs from the basket to go but the male staff stopped me. Upon my persisting request, he reluctuntly gave me two boiled eggs. He said that he just followed the instruction from his boss.

It located near to the hiking trails and you might be able to see Matterhorn from the hostel if the weather was good enough. The breakfast was excellent.

Stayed in September 2024

Room and shower size little too small

Good breakfast, easy checkin

Stayed in September 2024

The beds were kept side by side. The bed shown in the picture is not the same as given to me.

The location of the hostel

Stayed in September 2024

- I heard the staff in the kitchen being kinda rude to another guest. - Pricy but you're in Zermatt, so still worth it.

- Amazing view of Matterhorn. - Very clean hostel. - Amazing breakfast with lots of variety. - Friendly reception guy with incredible language skills.

Stayed in August 2024

Location is at the highest point in Zermatt with no real way of getting there via a bus or taxi car. Be prepared to climb up the hill with your bags if you reserve this property.

Great breakfast buffet.

Stayed in September 2024

It would be great if they could streamline the breakfast process somehow. There was always a really long line and the coffee machine was also a bit confusing.

Clean, modern, friendly and a good location.

Stayed in August 2024

They didn’t have lift and a little bit far from station.

First of all, Included breakfast of course also there is so many delusions foods when I eat breakfast. Especially, Swiss cheeses! So you can try it. In addition, I could see the Matterhorn from my room.

Stayed in August 2024

N/a

Easy access

Stayed in August 2024

No soap in showers

Location Matterhorn view Breakfast

Stayed in June 2024

The man receptionist was a bit rude.

Good view, bed, and breakfast

Stayed in July 2024

It’s a little bit far from station and you need to climb some stairs to get here, so if you have big luggage maybe you need to consider it

The breakfast is nice!! The view is stunning. Although I can’t see Matthorn just through the window of the room, just need to walk outside so see the sunrise

Stayed in August 2024

Clean, comfortable hostel with a good breakfast, good value for money particularly considering excellent location in Zermatt.

Stayed in August 2024

Be prepared for a tough uphill walk if you're lugging bags around with you. There are taxis available but I suspect expensive. Also no laundry facilities and the showers are just awful. The light sensor means the light turns off every five minutes. No good when it's outside the shower and I'm left in the dark.

The beds were the comfiest hostel bed I've ever slept in. The breakfast were amazing and definitely gave the energy boost for any adventures. The view of the matterhorn on a clear day from most of the rooms is just wow. Couldn't have asked for better.

Stayed in August 2024

It’s on a bit of a hill so might be a bit tiring to walk up with luggage. You need to make your own bed. This is a problem of many hostels but I find it tricky if the sink is directly in the room so if you get up early or go to bed later you will risk waking up all the other people in the room.

Possibility to sit outside around the hostel, worh views on the Matterhonr. The breakfast was nice and so was the dinner you can pay extra.

Stayed in August 2024

Even though the location is quite nice is hardly accessible with luggage: expect a lot of uphill from main street and big flight of stairs. I was given almost a basement room to stay for a week just because their were lazy to reorder some rezervations to accomodate a room for a week, they just choosed the easy way and when I requested another room they just gave me one at first floor. It's a big difference between staying one day vs one week in a bad room without much light, behind some stairs with people passing by your window, when you can see around you so many options for the same price, I told them I would like to pay extra if needed just to have a decent room at a superior floor :) While requesting the change I did the queue 6 times, first to check in, second to ask for another room, third to ask again because second time just asked me to wait, fourth to wait again for another lady to try to change the room and another time to receive the card for the room again, sixth times just because the first receptionist just tried to make me give up :) I understand this is a hostel and I do not expect hotel service and room standards but I stayed in other swiss youth hostels and this was the worst experience. If you need a night to stay it's ok. During my stay I also requested a hair dryer and the same lady just gave me a broken melted one and told me that I can use it very well like this, I asked for her to find a better one to be able to receive back my guarantee, yes she asked 10chf for using the melted hair dryer 😅

Stayed in August 2024