Steinmattstrasse 85, 3920 Zermatt, Switzerland
#120 of 478 hotels in Zermatt
Guests' ChoiceBased on 541 hotel reviews
9.0Cleanliness
9.4
Comfort
9.3
Location
8.9
Facilities
9.0
Staff
9.5
Value for money
8.8
Free WiFi
8.9
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End of dialog contentReviewed: 23 September 2024
Marites
United StatesGood breakfast; lots of choices. Pickup/dropoff to & from train station was convenient.
Stayed in September 2024
Reviewed: 21 September 2024
Carol
United StatesCouldn’t control heat - too hot couldn’t make it cooler No coffee makers in room
Location; breakfast; layout of apartment
Stayed in September 2024
Reviewed: 21 September 2024
Glenn
New ZealandIt was a delicious breakfast with plenty of choice.
Stayed in September 2024
Reviewed: 21 September 2024
Chu
AustraliaNothing, we love everything about the hotel.
The service was excellent, with a free shuttle to and from the train station. The staff were very friendly and gave us great tips for photographing the Matterhorn. We booked a room with a Matterhorn view, and it was cozy, clean, and comfortable—we had the best sleep of our trip! It’s a short walk to the center, with plenty of good restaurants nearby. Breakfast had a great variety too.
Stayed in September 2024
Reviewed: 19 September 2024
Maria
United StatesI wonder why they dont have face towels
Location
Stayed in September 2024
Reviewed: 18 September 2024
Julie
SwitzerlandStunning Views of the Matterhorn from this hotel! The staff are accommodating and the hotel is clean and beautifully decorated. The meals were great too! Would definitely come back!
Stayed in September 2024
Reviewed: 18 September 2024
Jo-anne
AustraliaN/A
The staff restaurant and the view
Stayed in September 2024
Reviewed: 17 September 2024
Jee
United StatesQuite and good views
Stayed in September 2024
Reviewed: 15 September 2024
Richard
AustraliaNothing
We stayed two nights and were upgraded to a 3 bed apartment !! It was spacious and modern with a magnificent view of the Matterhorn. Jagerhof is perfectly located. It was a 10 minute walk to the Paradise gondola or into town to catch the Gornergrat train. Breakfast was great, the only time in Switzerland we had a hot option ( scrambled eggs). We ate in the restaurant both nights and the food was high quality and reasonably priced. The front desk staff spoke perfect English and were very helpful. This was a perfect couple of days.
Stayed in August 2024
Reviewed: 14 September 2024
Linda
United StatesWe loved our stay. It was off the beaten track but still close to everything. Quiet location so we got a good nights sleep. They picked us up from the train station and dropped us off when it was time to leave. So appreciated that service. The employees were fabulous! Would highly recommend.
Stayed in September 2024
Reviewed: 12 September 2024
Jiewei
United StatesMy room is above the garden where people can smoke over there, and sometime people talked really loud from the garden.
Stayed in August 2024
Reviewed: 11 September 2024
George
United StatesNothing negative; would stay there again.
Clean updated room. Good breakfast and available later than most hotels offer . Cordial employees.
Stayed in September 2024
Reviewed: 11 September 2024
Bryce
United States????
The breakfast.
Stayed in September 2024
Reviewed: 8 September 2024
Geraint
United KingdomNot a major issue but the pillows could be firmer as they are very soft.
Fabulous location with a view of the Matterhorn from the bedroom and balcony. Nicely decorated and good shower. Staff were very helpful and friendly. Breakfast was very good and the free pick up from the station was appreciated.
Stayed in September 2024
Reviewed: 7 September 2024
Anthony
United KingdomMattress's were thin
A bit of a walk from the train station, luckily it was summer and not winter. Staff and food was as good as we expected. Rooms were accommodating and views made up for the rest.
Stayed in August 2024
Reviewed: 1 September 2024
Alan
United StatesNot a thing!!!
Very well run Entire staff has A WHAT CAN I DO FOR YOU attitude
Stayed in September 2024
Reviewed: 1 September 2024
Tanushri
SwitzerlandThe gym was a bit outdated. Would have appreciated an electric kettle in the room.
Excellent location. Our room was quite spacious.Bed was comfortable. Good dinner and breakfast options.
Stayed in August 2024
Reviewed: 1 September 2024
Jian
ChinaFood
Stayed in August 2024
Reviewed: 31 August 2024
John
United KingdomNothing. Nothing. Nothing.
Location. Food. Service. Room View.
Stayed in August 2024
Reviewed: 31 August 2024
Maria
United StatesWiFi poor. Slightly dated furniture.
Super spacious family apartment. Kitchen pretty well appointed. Really helpful staff. Great breakfast!
Stayed in August 2024
Reviewed: 25 August 2024
Viton
SwitzerlandExcellent staff!! Spacious room Great breakfast View of the Matterhorn
Stayed in August 2024
Reviewed: 25 August 2024
Nancy
United StatesBreakfast was excellent, Rooms very smartly designed.
Stayed in August 2024
Reviewed: 23 August 2024
Anna
SingaporeNothing
Samuel picked us from the train station and upgraded our room. We had a pleasant stay with the best room amenities and stunning view of the Matterhorn. Breakfast was good. Staff are friendly and helpful. Highly recommended. Special thanks to Samuel!
Stayed in August 2024
Reviewed: 20 August 2024
Praveen
United StatesNothing
Location , staff , room , facilities, breakfast .
Stayed in August 2024
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