Via Nassa 68 - Piazza Luini, 6901 Lugano, Switzerland
#13 of 44 hotels in Lugano
Guests' ChoiceBased on 240 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.7
Facilities
8.5
Staff
9.2
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 24 September 2024
Harkeertan
CanadaBreakfast was basic. Bathroom is small. Toiletries are only handwas and body wash.
Amazing property right in the heart of the city with a lake view.
Stayed in September 2024
Reviewed: 11 September 2024
Viktoriia
UkraineSplendid views, very authentic interior, lovely poolside and perfect location. Couldn’t wish for more. One of the best hotels I’ve ever stayed at! Highly recommended to everyone looking for a special place to stay. A hotel with a soul.
Stayed in August 2024
Reviewed: 5 September 2024
Philip
Switzerlandgreat location next to lake, friendly staff
Stayed in September 2024
Reviewed: 4 September 2024
Wilma
United StatesThe mix of character, history yet modernity of the property.
Stayed in August 2024
Reviewed: 4 September 2024
Karen
United KingdomThe old shower over the bath with shower curtain. I appreciate it will take time and a lot of investment to renovate the bathrooms but a walk-in shower would always be my preference.
Breakfast was reasonable. The 24 hour coffee/tea/water facility on the 1st floor was excellent, and the hotel was very characterful. We also liked the swimming pool and pool bar facility.
Stayed in September 2024
Reviewed: 23 August 2024
Jeff
LuxembourgVery nice hotel with a nice pool and a great location The honesty bar is a good thing and breakfast is great
Stayed in August 2024
Reviewed: 22 August 2024
Jean-michel
SwitzerlandGreat Breakfast
Stayed in August 2024
Reviewed: 15 August 2024
Valentina
AustraliaFantastic location.
Stayed in August 2024
Reviewed: 12 August 2024
Arbutina
NetherlandsPlastic cups in the room - not nice
Stayed in August 2024
Reviewed: 11 August 2024
Adrian
Switzerland- adequate room size - well equipped bathroom - roomy wardrobe - good breakfast - on-site parking
Stayed in August 2024
Reviewed: 25 July 2024
Suliman
Saudi ArabiaNothing
The staff is very helpful. The location is excellent. They have parking. I stayed in the panoramic room on the 5th floor. with a balcony overlooking the lake.
Stayed in July 2024
Reviewed: 15 July 2024
Alper
TurkeyNo mini refrigerator in the room
Great location
Stayed in June 2024
Reviewed: 10 July 2024
Jennifer
United StatesOur view in the Panoramic Double was AMAZING! Wonderful big room with balcony. Bathroom was new and huuuge. Breakfast was expansive and delicious. They had eggs. And you could order cappuccinos and espressos etc. The reception desk people were so nice and welcoming!
Stayed in July 2024
Reviewed: 8 July 2024
Klas
SwedenCreaky bed, perhaps too much historic charm for being a bed.
Great location a couple of steps from the lakeside. Nice historic charm in the building. Good breakfast.
Stayed in July 2024
Reviewed: 3 July 2024
Natalia
SwitzerlandAll
Stayed in June 2024
Reviewed: 1 July 2024
Richard
United KingdomGreat location and very comfortable. Fabulous outside pool. We particularly liked the open access bar and sitting areas. Rated as a 3 star hotel but appeared more luxurious than this.
Stayed in June 2024
Reviewed: 30 June 2024
Sang-min
ItalyOld noisy AC, and it didn’t really work. Old outdated wooden floor makes a noise when you step and walk.
The location: just in front of the lake and shopping districts
Stayed in June 2024
Reviewed: 18 June 2024
Álvarez
SwitzerlandOverall, I enjoyed everything about this hotel, especially considering the price. If I had to suggest an area for improvement, it would be to modernize the look and feel of the hotel to make it more contemporary.
I liked the location, the staff, and the breakfast—in that order.
Stayed in May 2024
Reviewed: 17 June 2024
Stephen
United StatesNothing.
Classic grand hotel with wonderful rooms and staff. High ceilings and views across the lake. Great location. I’m not sure why some reviewers say it is outdated. It isn’t a typical contemporary, modern hotel, which is its charm.
Stayed in May 2024
Reviewed: 3 June 2024
Paul
United StatesThe bed, particularly the mattress was a bit soft. Nonetheless, the accommodations were reasonably comfortable unfortunately, we were unable to use the outside area due to the weather.
The location. The honest bar area was comfortable clean and attentive. Breakfast was pleasant and acceptable.
Stayed in May 2024
Reviewed: 14 May 2024
Claudia
CanadaThe hotel is a little bit outdated but it’s also a historic hotel so I wouldn’t say this is a bad thing. May be better they keep as it is since there’s so much history in it!
The service was amazing! Everyone was super nice and helpful. The breakfast was made with all local ingredients/products. The hotel was centrally located and we got a beautiful view of the water and the room was huge!
Stayed in May 2024
Reviewed: 13 May 2024
Christine
SwitzerlandNothing!
It had an old world charm but no disrepair. You could feel you were staying in a piece of history
Stayed in May 2024
Reviewed: 10 May 2024
Jennifer
United StatesAC did not work
Spectacular view. Steps away from restaurants but no food or cooking smells. disrupting the atmosphere or view. We had a corner balcony facing the water. Spectacular view. The Honesty Bar was a great place to gather with people, chat, and play games!
Stayed in May 2024
Reviewed: 4 May 2024
Aktepe
Saudi ArabiaThe location of the hotel is perfect. Beautiful place. The staff at the reception helpfully.
Stayed in April 2024
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