Dorfstrasse 85, 3818 Grindelwald, Switzerland
#33 of 44 hotels in Grindelwald
Guests' ChoiceBased on 546 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.3
Staff
9.1
Value for money
7.8
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 June 2024
Wessels
AustraliaClose to train… too busy.
Close to train for convenience
Stayed in June 2024
Reviewed: 18 June 2024
Rachel
United StatesLocation, and view from room
Good breakfast, and super location
Stayed in June 2024
Reviewed: 18 June 2024
Abdulrahman
Kuwait-Only two rooms have an A/C We were lucky to find the last fan available in the reception although it was mentioned in booking.com that this hotel has A/C -the bathroom was little bit smelly -poor pillows
Great location friendly and helpful staff The view from my room was amazing A discount card for the activity was offered
Stayed in June 2024
Reviewed: 7 June 2024
Naiara
United StatesWe got upgraded to an eiger view upon checking which was a great surprise! Breakfast was amazing, so many options. Very good location in grindelwald.
Stayed in June 2024
Reviewed: 6 June 2024
Kaushik
IndiaLocation & view from the room
Stayed in June 2024
Reviewed: 5 June 2024
Tangweina
ChinaThe cups in the room were dirty, so I suppose they were not carefully cleaned. There was also a opened bottle of water in the fridge. The room should be cleaned up carefully.
The room is nice and clean. Most of the supplies we're provided. The location of the hotel is great! It is just besides the train station and is easy to find. From the balcony you can see the mountain which is a very nice experience, highly recommended the room with a balcony. A pity that we have no time to try the sauna. The breakfast is also really good.
Stayed in June 2024
Reviewed: 5 April 2024
Steven
SwitzerlandBreakfast
Stayed in April 2024
Reviewed: 2 April 2024
Lok
Hong KongNothing:)
Exceptional location. Staff was friendly and easy to talk to.
Stayed in April 2024
Reviewed: 12 January 2024
Hongtu
United StatesIt's a little bit pricy
Love the location and the breakfast
Stayed in December 2023
Reviewed: 29 December 2023
Lian
SingaporeThe lift was narrow and tiny, cannot fit 3 people with luggage.
Rooms were nice and spacious.
Stayed in November 2023
Reviewed: 27 December 2023
Sarina
SingaporeLocation is excellent, just a 1 minute walk to the train station. 10 minutes walk to Grindelwald first. Had breakfast with an amazing view. Tasted one of the best croissants here at breakfast.
Stayed in December 2023
Reviewed: 26 December 2023
Yujun
MaltaHotel facility is a bit old. The rate is very expensive compare to it's good part
Hotel locates next to the Grindelwald station and upgraded for us to a room with very large terrace.
Stayed in December 2023
Reviewed: 22 December 2023
Jordan
United KingdomPillows provided were extremely thin and provided no support making it uncomfortable. Although parking was available which is good, the location and access was horrendous especially in snow and icey conditions. Room was horribly warm with no AC available. Breakfast service was far too slow at replenishing the buffet and providing tables at busy periods, at times various foods weren't available for long periods of time.
The views were phenomenal, room was spacious, facilities within the room were helpful. A variety of breakfast was available, staff were helpful and friendly. Spa facilities were a great way to relax
Stayed in December 2023
Reviewed: 22 December 2023
Daisy
United Kingdomnot many options at restaurant
got a really big room, breakfast was lovely and had a bath
Stayed in December 2023
Reviewed: 9 December 2023
Kerry
AustraliaFantastic location , friendly helpful staff Room comfortable and clean with a fridge and kettle
Stayed in December 2023
Reviewed: 29 November 2023
Rebecca
AustraliaThat I didn't stay longer. :)
Location, staff, amazing view. Just wonderful. Loved the wellness centre.
Stayed in November 2023
Reviewed: 31 October 2023
Poh
IrelandStaff not dog friendly
Stayed in October 2023
Reviewed: 28 October 2023
Wendy
United KingdomShower over bath was a bit awkward to get in/out of.
Location, comfortable bed and the best views!
Stayed in October 2023
Reviewed: 23 October 2023
Nestor
United StatesNone
The location was great. It’s near three train station and bus station. The restaurant and breakfast was great. The staff were friendly, especially Ahmed! Thank you for being helpful and patient with us, we appreciate it.
Stayed in October 2023
Reviewed: 13 October 2023
Mei
Hong KongThe location is perfect, near the station just 1 minute walk. The staffs are so friendly and helpful, giving me a guest card as I arrived and the card can be used for free public transportation and 20% discount for First cable car. The room is tidy, clean and comfortable.
Stayed in October 2023
Reviewed: 1 October 2023
Vijay
United KingdomNone
Very close to train station.. friendly staff
Stayed in September 2023
Reviewed: 30 September 2023
Jan
Czech RepublicBreakfast was rather poor. Noise from the street in early morning. (Busses and trucks passing by.)
Really cool hotel. Cozy, beautiful, clean.
Stayed in September 2023
Reviewed: 30 September 2023
Vin-d
United Arab EmiratesBreakfast is supposed to end by 10AM, but if you are someone who likes sleeping in and if you are there by 9, quite a bit of the food is over and is not refilled.
Very spacious room, had great views of the Eiger peaks. Very close to the railway station and just two stations away from Jungfraujoch which was very convenient. Staff were very helpful and kind for the most part. Especially appreciate the front office staff.
Stayed in July 2023
Reviewed: 26 September 2023
Vijay
United KingdomNothing
Location was brilliant we walked with our suitcases. Also it was in the middle of the town so everything was nearby. Resturant was good
Stayed in September 2023
Cedar Rapids, USA
Zlatibor, Serbia
Riyadh, Saudi Arabia
Saint Denis Du Pin, France
Vitry-le-François, France
Bad Gastein, Austria
Amsterdam, Netherlands
Matemwe, Tanzania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content