Riedbachstrasse 96, 3027 Bern, Switzerland
#28 of 43 hotels in Bern
Guests' ChoiceBased on 259 hotel reviews
8.2Cleanliness
8.7
Comfort
8.6
Location
8.7
Facilities
8.3
Staff
8.9
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 9 June 2024
Daniane
NetherlandsGood breakfast. A bit far from the city centre but public transport is across the road. Nice view from the bedroom. It's good that they give you a free pass to Bernaqua.
Stayed in April 2024
Reviewed: 2 June 2024
Alcibiades
Switzerlandthere was only one tv channel on spanish.
We like the room, the shampoo gel, shower gel, the cleaning the quietness, and the breakfast
Stayed in June 2024
Reviewed: 10 May 2024
Prabhakar
AustraliaNothing
Everything
Stayed in May 2024
Reviewed: 28 April 2024
Greta
Germanyn/A
excellent location
Stayed in April 2024
Reviewed: 31 March 2024
Margaret
NetherlandsFor travellers with electric vehicles, it is really inconvenient not to have electric chargers in the hotel carpark.
Friendly staff, nice food, comfortable rooms.
Stayed in March 2024
Reviewed: 12 March 2024
Stewart
SwitzerlandSome of the locals visting the accomodations. Other guesrs were great@
The staff were great!
Stayed in February 2024
Reviewed: 11 March 2024
Tetiana
UkraineA hand lotion was really missing.
The hotel room was clean and cozy. The staff was extremely nice and helpful. The hotel was a bit far from the centre but we were provided with a free travel pass for the entire stay in the city and the tram station in a second walk.
Stayed in March 2024
Reviewed: 10 March 2024
Csaba
SwitzerlandThe cocktail bar could improve- more choices, more fancy glasses, herbs, decorations usage for cocktails.
Location was perfect for a wellness weekend. Direct access to Bernaqua what is definitely a bonus. Quiet location, access to shopping center, bars,restaurants. Even if you want to go to downtown you can take the tram front of the hotel.
Stayed in March 2024
Reviewed: 20 November 2023
Shuang
Switzerlandgood location,near Westside shoppingmall,
Stayed in November 2023
Reviewed: 27 October 2023
Anette
DenmarkQuite noisy restaurant when full, not very professional evening staff in restaurant, bad toilet door-solution in room.
Very nice breakfast with nice and professional staff. Excellent location next to tramline station. Clean and nice room
Stayed in October 2023
Reviewed: 23 October 2023
Rose
United StatesReally, there was nothing more. Everyone did a great job.
Food, presentation & staff was excellent!
Stayed in September 2023
Reviewed: 7 October 2023
Linus
LiechtensteinEverything was perfect, nothing to say
Everything
Stayed in September 2023
Reviewed: 5 October 2023
Stephan
SwitzerlandNo bigger issues. Rooms are quite basic, nothing special. No Shampoo and/or Conditioner available.
very good breakfast with all you need and with a good flavours, 3 hours inclusive for close by pool and wellness
Stayed in October 2023
Reviewed: 29 September 2023
Anthony
South AfricaEasy and convenient
Stayed in September 2023
Reviewed: 18 September 2023
Magnus
Swedenexcellent connection to Bern city center
Stayed in September 2023
Reviewed: 8 September 2023
Douwe
NetherlandsThe parking fee
The Aqua Pool
Stayed in August 2023
Reviewed: 31 August 2023
Jennifer
SwitzerlandGreat room with a view, good breakfast, with a shopping mall right next door. Very convenient to reach the hotel by train and trams. Beautiful sunflower gardens nearby.
Stayed in August 2023
Reviewed: 27 August 2023
Natalia
SwitzerlandPromised "range of free toiletries" consisted of a bottle of liquid soap and same of a shampoo - that was all. A bit scanty for a 4star hotel. Also a complementary bottle of mineral water would be normal for a hotel of this level, but the owners decided differently. My room was on the 8th floor, which was meant to be the privileged floor for members, but every morning I was woken up by numerous monstrous blows on the walls from above. It felt as if the whole building was jumping and the walls were vibrating because of these blows - very uncomfortable. It must have been repairs, but there should have been a warning, at least.
Perfect location - right in front of the railway station and in a large trading center. And of course, the right to use Bernaqua for 3 hours per night is a wonderful bonus. Good breakfast @CHF25
Stayed in August 2023
Reviewed: 27 August 2023
Irene
SingaporeThe room faced a train station and was a bit noisy at times. The air-conditioning could have been cooler or at least allow adjustment to a lower termperature. The summer temperature was far too hot and the air-conditioning not cool enough.
The room was spacious, clean and comfortable and had a nice view of a corn field. Free parking on site.
Stayed in August 2023
Reviewed: 15 August 2023
Jennifer
SwitzerlandGreat location, near trams and trains. Nice views from the rooms. Near the shopping mall also.
Stayed in August 2023
Reviewed: 13 August 2023
Jaume
SpainIf you have booked dinner, you only have the option of a single menu, although it is good. Pay attention because they do not include the consumption of drinks.
Proximity to a shopping center.
Stayed in August 2023
Reviewed: 11 August 2023
Darren
United KingdomNoise in corridor outside room, attempted to contact reception 3 times between 21:30 and 23:00 no answer!!
Good location with access to shopping centre and water park. Staff friendly and very helpful.
Stayed in August 2023
Reviewed: 3 August 2023
Sylvie
SwitzerlandI did not appreciate the hidden security deposit fee at my arrival, which is useless for the hotel and irritating for the customer. The staff was rude.
near the Aqua park.
Stayed in May 2023
Reviewed: 24 July 2023
Simone
SwitzerlandNothing really, everything was great. If I have to nitpick the only thing was the room not having a mini fridge. But not a deal breaker
- Friendly and helpful staff - On site parking with easy access to public transportation to the city center (literally across the road) - The room was nice, silent and comfortable
Stayed in July 2023
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