It was very hard to find fault, but if I was really picky, I could say it would have been nice if there had been a full-length mirror and the telly was small for such a large room. It would also have been nice if they had left some bottled water in the room. Tiny things that made no difference to our stay and would still stay again.

Our room was amazing, a recent addition. We were told that they created new rooms from where the function room used to be. Comfy bed, excellent large double ended bath, nice big sink and a large shower too. Parking was good in an open car park just opposite the hotel.

Stayed in June 2024

Great and helpful staff. Excellent breakfast. Location was centrally located in Grindelwald. Loved the decor. Great big covered deck that can still be enjoyed on rainy days.

Stayed in May 2024

Nothing

Location and staff n of course breakfast daily

Stayed in May 2024

Wish they had a separate heater for those of us who can’t take the cold. Even though they have heating systems. It was the time of the year it was switched off.

Excellent location. I loved the touristy feeling. Good view. Very nice staff.

Stayed in June 2024

No ice available, only soap no shampoo or rinse. funky smell in common areas. smells like onions, it wasn’t kitchen as it was closed during my stay. think maybe carpets.

The location is easy to find, staff very friendly, decent breakfast, clean rooms.

Stayed in June 2024

They should improve breakfast food variety (too much carbs and almost non protein foods) and also change towels every day, and try to improve cleaning the rooms between days, it looks like they only made the beds and accommodated thing inside the room without cleaning the room properly.

Great location at the heart of grindelwald. The staff is super nice, and the view from the room in the back is good (because you have the swiss alps as backdrop, which makes the view great)

Stayed in June 2024

Spacious and clean room for two, with a great view to the mountains.

Stayed in June 2024

To be honest, I had no negative feelings towards the place

Staff were helpful and friendly. Choice of food at breakfast was very good and the breakfast room ladies were excellent. Space in the single room was sufficient and the small bathroom was adequate for my needs. Having use of a Lift to my room on the third floor was very welcome after a very tiring journey to the hotel with heavy baggage.

Stayed in June 2024

Bed is a bid hard but I can still sleep

Breakfast is good :) love the croissants Staffs are very friendly and respectful

Stayed in June 2024

The amenities could have been better. A coffee machine and electric kettle for hot water can be added to the rooms . That would have been helpful especially since we have a baby with us.

The rooms had a superb view of Eiger. The location of the hotel is perfect and the staff was very friendly and helpful. Definitely recommend this hotel. Very nice and comfortable rooms and the staff was able to guide us on the excursions as well.

Stayed in May 2024

There are not enough basic toiletries provided. Also no coffee machine in the room which should be given for comfort of the guest.

Hotel is clean and at city centre.rooms are really big which makes life easier.

Stayed in June 2024

Only a small issue because of no drinks facilities in the room but a hot and cold tap downstairs.

Very central, lovely staff and very helpful, light bright room, very clean, decent breakfast and again lovely staff

Stayed in June 2024

Breakfast option

Location & great size room

Stayed in May 2024

Very clean and well designed room. Cheap room with a fantastic view

Stayed in May 2024

Everything is clean and comfortable.

Stayed in May 2024

The room was perfect for me, it had a desk and a small table, the bed was comfy and the bathroom was good. The breakfast was great, you have a lot of options to choose and they bring you coffee to your table. The hotel location is on the main street so you're close to everything, it's a 5 min walk to the train station.

Stayed in May 2024

I would prefer better furnitures in the room, notably bigger table and more chairs, for dinner in the room.

Breakfast was wonderful. Location is good, it is just on the main street. Not too far from train stations. Room was comfortable and cozy.

Stayed in May 2024

nothing

comfortable stay, cleanliness, great location excellent staff nice breakfast

Stayed in May 2024

None

Very nice property in the spat middle of the entire grindelwald where almost all the food and other options are. Close to train and rooms are very very good. The balcony was HUGE. WITH AMAZING views of the grindelwald scenic mountains

Stayed in May 2024

Staff were super helpful, friendly and informative. Breakfast was great and a nice variety. Hotel is in THE BEST SPOT!! Walking distance to the train station, grindelwald first and multiple restaraunts. The view from the room was incredible and felt like we were looking at a painting. I would highly recommend and if we are ever lucky enough to visit Grindelwald again, we will be staying here.

Stayed in May 2024

path to the room is smelly.

Nice staff. Good view and vibe. Breakfast is good.

Stayed in May 2024

Bed for 12 year old not for a grown man. Why do most european hotels insist of giving you children beds when you book a single? The most important thing when booking a room will always be the bed.

Nice central location.

Stayed in May 2024

Location, staff, beautiful large room, the spa.

Stayed in May 2024

It would have been better if breakfast have varieties to cater their customers. the tourism has become too complex for the hotel to offer few selection of cheese, bread, and cold salami and ham. a bit of 'egg station' would help to have some scrambled, or omelet or sunny side up choices will bring a lot to fill your customer and appreciate hot food selections.

location very close to most of the attractions you will need to go and have a very nice view. breakfast option and variety is too small.

Stayed in April 2024