Hauptstrasse 11, 3800 Interlaken, Switzerland
#10 of 55 hotels in Interlaken
Guests' ChoiceBased on 836 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
9.3
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 6 November 2024
Han
ThailandThere is no lift. If you have a big luggage, you have to carry it from the stairs.
The room is very clean and the breakfast is also very good with varieties.
Stayed in November 2024
Reviewed: 1 November 2024
Susan
IrelandThe most picturesque chalet, fabulous garden for lunch or a beer. Room/bed very comfortable. Breakfast really good and staff very knowledgeable and helpful. It's a wonderful blend of old tradional and hi tech.
Stayed in October 2024
Reviewed: 30 October 2024
Agnes
PhilippinesNone
Hotel was clean, staff so helpfull
Stayed in October 2024
Reviewed: 25 October 2024
Branka
United KingdomThe hotel is a real gem (we were told it was built in 1666!), full of character and interesting features. Room was super comfortable and very clean! Really loved the restaurant too. Highly recommended!
Stayed in October 2024
Reviewed: 19 October 2024
Niloofar
United StatesThe laundry detergent for the sheets has a very strong smell (flowery) which caused my husband some allergy issues but at least you know they are super clean
A cozy building with a lot of character. The staff is outstanding. The room was a nice size, clean and comfortable. They have onsite free parking. The breakfast buffet was one of the best of our entire trip. Lot as of options for hot food (eggs, sausage, bacon), cold food (many different cheeses from the area and meets) yogurt and granola, fruits and pastry (which one group took ALL of). Located walking distance to town and the fanicular and train stations. Lovely place to have a home base to visit other sites
Stayed in October 2024
Reviewed: 17 October 2024
Al
United StatesWe loved the free breakfast - so many choices!
Stayed in October 2024
Reviewed: 15 October 2024
Quinn
United StatesThe wall/ceiling in the shower were slanted, making it tough for anyone over 5’5 to shower without crouching
Great location, walking distance to everything in Interlaken! Comfy bed and tasty breakfast every morning.
Stayed in October 2024
Reviewed: 14 October 2024
Lisa
United StatesLoved everything!
The history, cleanliness, staff, breakfast.
Stayed in October 2024
Reviewed: 11 October 2024
Nancy
United StatesStairs
Location, size of the room, the staff was very accommodating.
Stayed in October 2024
Reviewed: 8 October 2024
Samuel
AustraliaThere was no lift to the rooms and the stairs were not quite wide enough for someone to carry their luggage up. Nothing the staff can do about it since it was a 300 years old building and they can’t change it structurally.
Cosy, friendly staff and good size room. Breakfast provided were excellent.
Stayed in October 2024
Reviewed: 8 October 2024
Ken
AustraliaRoom was good but very warm, needed air conditioning, which staff told was to be installed but not completed in our stay.
Restaurant was excellent. Wonderful dinners and very friendly staff. Braekfasts also great This property is about 0.5km from main Interlaken village, and an easy walk. Glad it was away from the main village which was bustling with so many foreign tourists, and frankly the village did not feel like Switzerland at all, so good the accomadation and excellent restaurant were away from this.
Stayed in September 2024
Reviewed: 30 September 2024
Abdulwahab
Saudi ArabiaStaff are helpful and supportive, food is good, the garden of the hotel is beautiful.
Stayed in September 2024
Reviewed: 30 September 2024
Arnold
United StatesThe heavy bed cover no sheet
Stayed in August 2024
Reviewed: 23 September 2024
Nick
United StatesThe only negative I can even come up with is low ceilings. As it is a historic building, the ceilings are quite low. They may be a problem for anyone over 6'2"/185cm. Other than that, no issues whatsoever!
The hotel is in an impeccably restored historic building. It has a great restaurant on the ground floor, with a beautiful wine cellar. Rachel, the house manager, was friendly, helpful and very attentive to our group's needs.
Stayed in September 2024
Reviewed: 23 September 2024
Alberto
BrazilClean, confortable beds, nice breakfast.
Stayed in September 2024
Reviewed: 17 September 2024
Abdelaziz
United Arab Emiratesnice view , clean, wooden house experience
Stayed in September 2024
Reviewed: 15 September 2024
Patsy
United StatesLiked every bit of it. Nice hotel, great breakfast with many choices of fruits, fresh breads, eggs, bacon, cereals, jellies. It is an authentic swiss chalet. Hosts were very helpful and friendly. We would recommend this place. The location was great, and it was close to the bus stop to go to the train station.
Stayed in September 2024
Reviewed: 15 September 2024
Louise
United KingdomThis hotel has excellent parking including a garage which was great for the bike. It was easy to find. It is not close to the centre itself of Interlaken but has its own high street with restaurants and shops nearby. The staff were excellent as was the breakfast. The room was small with a 3/4 bed for a singly but it was comfy overall.
Stayed in September 2024
Reviewed: 13 September 2024
Carol
CanadaNothing to dislike
We loved this authentic Swiss property. Comfortable rooms, wonderful breakfast and conveniently located on both local bus routes and to the train stations.
Stayed in September 2024
Reviewed: 10 September 2024
Akash
CanadaCant think of anything!
Room was amazing, Breakfast was exceptional! Unreal value for money. Staff is very nice. Ceilings are low but there is an extra den in every room. My wife and I are super glad we stayed here for 7 days.
Stayed in August 2024
Reviewed: 9 September 2024
Sam
United KingdomThe room did get quite hot in the night, not unbearable and still managed to sleep fine though. There was a dyson fan provided and the hotel does appear to be fitting air con in the room so this is obviously known about and being dealt with.
Location of the hotel is great, 5-10 minute walk to the centre of Interlaken. Breakfast was a great fresh continental selection of fruit, yoghurts cereals and pastrys ect. The double room was spotless, and a great size with access to a great balcony. Plenty of parking at the hotel. The hotel itself has great character and has a perfect mix of traditional and modern. We only visited the hotel resteraunt on our last night for a fondue which was perfect and the rest of the resteraunt looked great. All of the staff at this hotel were great!
Stayed in September 2024
Reviewed: 5 September 2024
Hart
United KingdomThe only thing would be the air conditioning not working. The rooms do get hot during the day/night, but I believe they are due to be fully installed in the next few weeks.
Beautiful traditional Swiss chalet. Breakfast was amazing! So many options.
Stayed in September 2024
Reviewed: 5 September 2024
Kaitlin
United StatesBreakfast every morning was delicious. And the morning we left, we had to leave early and would have missed breakfast - so the hotel staff kindly packed meals the night before. This was so kind!
Stayed in August 2024
Reviewed: 4 September 2024
Jinxiu
BelgiumVery nice place to stay. It’s very convenient for us to take train.
Stayed in September 2024
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