Stauffacherquai 1, Aussersihl, 8004 Zürich, Switzerland
#29 of 125 hotels in Zürich
Guests' ChoiceBased on 510 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
9.3
Value for money
8.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 June 2024
Vi
New ZealandCharming boutique hotel in Zürich close by to Hauptbahnhof for our train travels. Spacious sized rooms with beautiful views looking out onto the street and river. Rooms were clean and modern and the staff were very nice.
Stayed in June 2024
Reviewed: 20 June 2024
Miriam
AustraliaNothing
The property was great and in a perfect location. The staff were amazing; my luggage was lost and they were so helpful and accomodating.
Stayed in June 2024
Reviewed: 20 June 2024
Amy
CanadaNothing
Location: very close to train station Excellent breakfast Excellent customer service at reception area
Stayed in June 2024
Reviewed: 19 June 2024
Michelle
AustraliaIt didn’t have a room safe
It was conveniently located
Stayed in June 2024
Reviewed: 17 June 2024
Roslyn
AustraliaN/A
Great location and really helpful nice staff
Stayed in June 2024
Reviewed: 14 June 2024
Maire
United KingdomJust something minor but room key is attached to a large tassle which isn’t convenient for carrying around when out and about, and you need to take key with you as reception not available after 9pm.
Everything. Room was very clean and staff were lovely. Trams pass hotel but no noise as our room faced the river. We went in June and river fast flowing but windows provide excellent soundproofing when closed at night. Hot breakfast available, was part of our package but maybe a bit expensive @25chf for what was available. I have given score of 8 mainly due to cost of the accommodation but then it is Zurich and according to Google, the most expensive city in the world.
Stayed in June 2024
Reviewed: 13 June 2024
Abhimanyu
IndiaKettle or coffee maker was missing
Location and cleanliness. It was a very short stay.
Stayed in June 2024
Reviewed: 13 June 2024
Gavin
United StatesIt was a little inconvenient that there was not anyone at the front desk after 7pm. We needed help calling for a taxi and it would have been nice to have someone there to help.
Very stylist and cute. Clean and big room. Bed was very comfy. Location was great.
Stayed in June 2024
Reviewed: 10 June 2024
Shaan
IndiaVery comfortable stay
Stayed in June 2024
Reviewed: 9 June 2024
Michelle
SingaporeNothing.
The decor was very cool and artsy. It was by then river and had nice restaurants and cafes within walking distance. The location was excellent. So convenient to walk to and from the main station. Also there are many tram stops nearby. The hotel was also opposite a huge coop store.
Stayed in June 2024
Reviewed: 9 June 2024
Charmaine
United KingdomLack of mirrors in the bedroom and the lounge. Only one in the bathroom and a long one in the corridor which had no plug socket next to them making it very awkward to dry hair.
Lovely location and cute restaurant and bar on the river. Nice and spacious room with good size bathroom and a handy kitchenette.
Stayed in June 2024
Reviewed: 9 June 2024
Rachel
United KingdomYou can hear quite a lot of noise outside your room and above so we were woken a few times in the night with banging doors and banging on the floor. Could have just been unlucky with that though.
Lovely hotel, nice clean and simple rooms for a short city break. Staff were very friendly and hotel in a good location. Also have access to a couple of social spaces which were nice and attached to a bar and restaurant. Didn’t use the restaurant but the bar was lovely.
Stayed in June 2024
Reviewed: 26 May 2024
Tal
United Statesthe pillows were too thin
location was great
Stayed in May 2024
Reviewed: 25 May 2024
Anyu
IrelandNothing
Early checkin, great location, spacious room, great facilities
Stayed in May 2024
Reviewed: 20 May 2024
Moshe
IsraelBreakfast very small and don't worth the price
Good location Very nice design Helpful staff
Stayed in May 2024
Reviewed: 19 May 2024
Maria
BulgariaThe room isn't very spacious. The door to the bathroom was a sliding one which made it very noisy - if you get up during the night you will wake up the other person for sure. The bed itself was comfortable, but the pillows were very thin and soft.
Hotel's location was excellent, very close to the city center. The price was fairly good, compared to others in the area. The staff was very friendly, they accommodated my wish for a room facing the river.
Stayed in May 2024
Reviewed: 14 May 2024
Adriana
SwitzerlandPillows
Location, deco, water pressure
Stayed in May 2024
Reviewed: 4 May 2024
Anastassia
United StatesEverything!
Stayed in May 2024
Reviewed: 23 April 2024
Bo
FranceA great little place for a short stay. Room was clean and classy. Super appreciated the quality of the bed and bathroom. Good service as well. Also, worth checking out the coffee shop across the road.
Stayed in February 2024
Reviewed: 9 April 2024
Chris
SwitzerlandNo coffeemaker or minibar, no rooms with balcony, paint scratched off walls.
Central location, nice terrace, comfortable bed
Stayed in April 2024
Reviewed: 8 April 2024
Trine
DenmarkThe sliding doors on the bathroom. When travelling two people it's just not a vibe to not be able to close the door to the toilet.
The placement and style of the hotel is great! The staff is beyond kind and helpful.
Stayed in April 2024
Reviewed: 21 February 2024
Keith
United KingdomNothing
The hotel is easy to get to from the station and is nicely located by a small river close to the old town and city centre. The building is attractive and our room was great with views towards the station and over the river. The room was a good size, nicely decorated, comfortable and clean. There was some noise from the trams until quite late at night but we slept well despite that. We also enjoyed the breakfast and would happily stay there again.
Stayed in January 2024
Reviewed: 18 February 2024
Dave
United KingdomPlugs in room were unable to fit a travel plug due to the design.
Great hotel
Stayed in December 2023
Reviewed: 16 February 2024
Kamilla
NetherlandsPerfectly located, very nice place to stay and very friendly staff.
Stayed in February 2024
Lausanne, Switzerland
Andorra la Vella, Andorra
Ayvalık, Turkey
Bijagua, Costa Rica
Kathmandu, Nepal
Fuencaliente de la Palma, Spain
Crans-Montana, Switzerland
Salerno, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content