Dorfstrasse 33, 6390 Engelberg, Switzerland
#44 of 86 hotels in Engelberg
Guests' ChoiceBased on 731 hotel reviews
8.0Cleanliness
8.3
Comfort
8.4
Location
9.3
Facilities
7.9
Staff
8.7
Value for money
7.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 May 2024
Traveller98765
Switzerlandhotel from the outside not very appealing; smell of cleaning agent in the room when entering; no real selection of cereals for breakfast; shower was rather large but narrow, it happend several times that I accidentally turned off the water with my elbow.
Decent little indoor pool, small but nice spa; hotel very close to the small park and the centre of the town; modern bathroom; breakfast selection ok
Stayed in May 2024
Reviewed: 17 May 2024
Felicia
BelgiumThe location, the room was spacious, the swimming pool!
Stayed in May 2024
Reviewed: 14 April 2024
Julia
United KingdomNo tea/coffee in rooms.
Great location , I’m walking distance to train station and cable car up Titlis
Stayed in April 2024
Reviewed: 11 April 2024
Nathan
United Statesthe warm weather
Excellent coffee & breakfast Ski storage and waxing table Access to transit
Stayed in April 2024
Reviewed: 8 April 2024
Florentina
SwitzerlandThe bed is too soft, the pillows same. The hallway and balcony look very outdated, it could really use a renovation. It’s a pity it is left to look this way but maybe people like to travel back in time.
The hotel is nice and has great view. In the middle of Engelberg, well connected to everything. Good breakfast. Clean room( including clean balcony) and nice staff.
Stayed in April 2024
Reviewed: 7 April 2024
Adrian
United KingdomNo tea or coffee provided in the room.
Good staff, clean.
Stayed in April 2024
Reviewed: 4 April 2024
Michael
GuernseyMore choice of food on the Urchig Menu.
Excellent bedroom with very comfortable beds and plenty of space. Lovely views fro the balcony. Breakfast was very good with plenty of choice of everything. The Restaurant Urchig was very good, but with a somewhat limited choice of dishes. All of the staff were very helpful and friendly/ .
Stayed in April 2024
Reviewed: 3 April 2024
Julia
Switzerlandthe service of thie resturant staff is poor.
I liked everything. And I met the director of hotel - Grazia, she was so kind for us. She presented small braslet for my sad dauther and we both were happy!! This smal woman has a big experience to manage the people. I wish her to have a nice team and big hug for her. The staff in reception was nice and solved all our problems. Danke for them. But the staff in restoraunt aisrude a little bit and so slow( I travelled a lot, but the service of thie resturant staff is poor. The Food in general and breakfast was good, espesial the warm pancakes) I
Stayed in March 2024
Reviewed: 19 March 2024
Judit
SwitzerlandThe swimming pool was miniature, it's too much to call this hotel a spa hotel.. people might take this hotel especially for the promising spa and get disappointed by the size of the pool.
The staff was fantastic and very helpful.
Stayed in February 2024
Reviewed: 27 February 2024
Nikola
SwitzerlandHotel is generally outdated
View, spa
Stayed in February 2024
Reviewed: 26 February 2024
Mohamed
SwitzerlandFor so many people is the SPA a bit too small, but was ok.
Really big and spacious rooms, amazing location and friendly staff
Stayed in February 2024
Reviewed: 25 February 2024
Dorothee
BelgiumThe bedroom doors do not block the noise well, so you hear people talk in the hallway and all other noises. The rooms are not available until 15:00. The hotels lobby is not very tasteful decorated.
It’s situated in the centre of Engelberg. The location of the hotel is convenient. The bedrooms are ok and spacious. Good value for money. Nice small pool. Garage. The bus stop is in front of the hotel.
Stayed in February 2024
Reviewed: 5 February 2024
Mark
Switzerlanda little run down/old for that price
nice pool, open late. nice breakfast and large ski room(s). located centrally around the shop and restaurant area
Stayed in February 2024
Reviewed: 10 January 2024
Alona
United KingdomRooms are clean but outdated, terrible pillows and lack of light in the rooms. No children allowed in sauna. Some rooms have coffee machines and tea kettles but ours didn’t, not sure why. Plenty of socket outlets but our standard European adaptors and OralB original European plug would not fit- sockets too small.
The hotel is located in easy access to ski lifts in a very convenient and beautiful location. Clean rooms with daily cleaning services. Good quality breakfast for children and adults. Lovely spa area and good ski storage room. Staff very welcoming and kind.
Stayed in January 2024
Reviewed: 8 January 2024
Maija
SwitzerlandThe only thing what we didn’t find exceptional in this hotel was Spa&pool, the rest was amazing! The pool feels crowded with only few persons in it (because it’s really small). It’s kind of more for kids, but in the same time from my point of view dangerous for them. It’s pretty deep (?1.65m maybe) and has only one (!) stair entrance. It’s constructed with high edge so that even an adult strong person would struggle getting out of the pool without using a stair. The Sauna part is ok, nice rest rooms, only not enough space and showers for a comfortable use. As it is “naked” area, there could be more than 2 little showers practically together.
Great breakfast (except coffee, if you like expresso); and dinner. Easygoing and friendly staff in the restaurant. Really nice apartment! We were amazed how big and comfortable it was. I somehow didn’t realize how spacious it’ll be. Very comfortable ski room downstairs with direct exit to ski bus.
Stayed in January 2024
Reviewed: 7 January 2024
Marc
Switzerlandno way to regulate heating in room, itwas a tad too warm Not enough parking spots in garage had to park in bierlialp parking
Location in center next to bus stop for ski -practical ski room -swimming pool -family room is perfect for 2 adults 2 children -sauna
Stayed in January 2024
Reviewed: 31 December 2023
Emma
United KingdomMattresses
Good family hotel, good location, warm and comfortable. My only draw back was hard mattresses, which effected my sleep. No mattress toppers available. We also were not able to make a reservation in the hotel restaurant during the evening, so I recommend you book in advance of your stay. There is a good asian restaurant and steakhouse close by however. The spa is lovely, nice pool and good sauna. And the breakfast is decent for families too.
Stayed in December 2023
Reviewed: 30 December 2023
Ali
SwitzerlandThe room was way too hot, opening the balcony door wasn't a great option either as smoking on the balcony shouldn't be allowed or at least it should be on separate sides of the building. The spa area was overcrowded with just two saunas (one wasn't even working the first day), and a very small pool. Hence, I definitely wouldn't call it a wellness oasis.
The view from the balcony, the location and the breakfast were amazing. The size of the room as well as the cleanliness were good as well.
Stayed in December 2023
Reviewed: 29 December 2023
Wei
SwitzerlandInfra
Spa
Stayed in December 2023
Reviewed: 29 December 2023
Hakim4216
AlgeriaVery thin pillows, however additional once were provided by Hotels staff.
Excellent breakfast. Location was amazing, in centre of Engelberg.
Stayed in December 2023
Reviewed: 29 December 2023
Hassan
PakistanThey have free parking
Location is very good
Stayed in December 2023
Reviewed: 19 December 2023
Shea
IrelandNo English for TV. No tea or coffee in rooms, otherwise great!
Beautiful views, Breakfast, location, pool, beds! Gave us a wee cake for birthday & a card 🎂 Nice staff
Stayed in December 2023
Reviewed: 11 December 2023
Anthony
SwitzerlandThe pull out bed from the couch was not the most comfortable, but it is a pull out bed, so one should not expect too much from any pull out bed.
Very friendly staff, hardy and tasty breakfast, and a very nice spa. This Hotel was wonderful for my husband and friends and I for a mountain getaway. The location is also very central and a short walk from the train station. Would highly recommend!
Stayed in December 2023
Reviewed: 3 December 2023
Adrienne
United KingdomRooms were too hot and unable to control temperature
Location, facilities, staff and quality of breakfast
Stayed in December 2023
Alcochete, Portugal
Galveston, USA
Għarb, Malta
Wildwood, USA
Schladming, Austria
Dauin, Philippines
Rome, Italy
Berchidda, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content