Grand Resort Bad Ragaz, 7310 Bad Ragaz, Switzerland
#1 of 27 hotels in Bad Ragaz
Guests' ChoiceBased on 221 hotel reviews
9.4Cleanliness
9.8
Comfort
9.7
Location
9.5
Facilities
9.6
Staff
9.5
Value for money
8.4
Free WiFi
9.1
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End of dialog contentReviewed: 16 September 2024
Stine
Switzerlandextra charge for parking
Service
Stayed in September 2024
Reviewed: 6 September 2024
Bruce
United StatesThe breakfast buffet is great but I felt ignored by the wait staff I had to ask for everything—it really made me feel bad for spending time and money here
Very upscale, the room and spa areas were great The Italian staff at the Hof Bar were so wonderful to us!
Stayed in September 2024
Reviewed: 2 September 2024
Tomer
United StatesExcellent hotel.
Stayed in July 2024
Reviewed: 26 August 2024
Max
SwitzerlandJust one minimal suggestion for improvement: The hot water for the Japanese tea at breakfast was boiling. They could add water at the right temperature of 60 or 70 degrés.
There is a lot of highly motivated staff which is most attentif, efficient, well organized and trained. This is probably the main difference to other high end hotels. Any wish was satisfied immediately and in a very personal manner. The quality of the cheeses at the breakfast buffet was exceptional. They offer a variety of Japanese green tea with the correct means to prepare it.
Stayed in August 2024
Reviewed: 23 August 2024
Jochen
SwitzerlandSecond bathroom not cleaned when moving into the room.
Stayed in August 2024
Reviewed: 20 August 2024
Petter
NorwayVery strict rules in indoor pool (16+). Had problems bringing my daughter which is almost 15. Strange when accomanied by an adult. And even stranger considering the other spa-area (which she could have attended) was closed during our stay (maintenance). No notice of this were given at time of booking.
Great place with friendly staff.
Stayed in July 2024
Reviewed: 14 August 2024
山彦
United StatesNothing.
This is one of the most luxurious hotel we stayed in Switzerland. The room was spacious, clean and very quiet. Also, the AC helped our stay during the hot summer days. The thermal pool was so beautiful, as well as both steam and dry sauna rooms. We were able to swim from 7:00am and took the sauna till 10pm. We enjoyed Bad Raguz's outdoor art exhibit right on the front yard of the hotel. Amazing hotel!!
Stayed in August 2024
Reviewed: 7 August 2024
Mohammed
Saudi ArabiaSimply nothing
Everything
Stayed in August 2024
Reviewed: 3 August 2024
Kaminski
New ZealandNothing it was perfect.
Everything, the most stunning hotel with excellent service and facilities. My mum and I loved the pools, I played 2 rounds of golf on the beautiful course and the food was exceptional. Already planning a return trip.
Stayed in May 2024
Reviewed: 31 July 2024
Kee
TaiwanA very large resort with 5 stars services. The spa is exceptional and there are three Michelin restaurants inside the hotel. The huge wine collection of the bar is interesting. The free shuttle service is very helpful.
Stayed in July 2024
Reviewed: 29 July 2024
Claire
United KingdomFlies, and waiting time to be seen and seated at the Olive restaurant.
Everything, the spa was superb, decor, ambience and facilities wonderful. Rooms fabulous. Views from all the rooms we had were amazing. Special place
Stayed in July 2024
Reviewed: 28 July 2024
Maria
SwitzerlandEverything is great as ussual
Stayed in June 2024
Reviewed: 23 July 2024
Daniel
NorwayThat it came to an end
The staffs hospitality
Stayed in July 2024
Reviewed: 18 July 2024
Liera
SpainUnfortunately not all the staff are professionals. for a 5 star hotel it is not acceptable to take people without any experience. A lot of people who don't know how to do their job. In one day we had a couple of strange situations: for example, during the dinner waiter spilled oil and splashed my friend 😵💫 In the morning they simply forgot about the coffee we ordered and only after I asked again… after 20/30 minutes, they were bring it. Waiter at the terrace was looked so annoyed and Impatient to customers. For the rest nothing to say, all amazing 🙌🙌🙌🙌
Amazing clean bright hotel, very beautiful location, great spa area, a lot of restaurants/bars, cute small shops. Like a little town inside Will be glad to come back !!!
Stayed in July 2024
Reviewed: 18 July 2024
Kevin
SwitzerlandAlways 5-star hotel service - from reception, to concierge, to restaurant staff as well as room service. We definitely come back! 10/10!
Stayed in June 2024
Reviewed: 17 July 2024
Mohammed
Saudi ArabiaNothing
Everything
Stayed in July 2024
Reviewed: 1 July 2024
Chkarlo
SwitzerlandMinor detail: Rather long waiting time for food in Olive Restaurant
Stayed in June 2024
Reviewed: 1 July 2024
Avery
SwitzerlandI loved everything!
Exceptional wellness facilities, gorgeous gardens with open air restaurants and pool. Very professional staff. Rooms fit for a Queen!
Stayed in June 2024
Reviewed: 24 June 2024
Mohammad
Kuwaitnothing
the hotel is great luxurious and the staff very helpful and wonderful
Stayed in June 2024
Reviewed: 18 June 2024
La
SwitzerlandNot much to dislike
The property is very well maintained and in a beautiful surrounding. We had grand deluxe rooms which were spacious and with comfortable beds. The buffet breakfast was plentiful and with the choice of 2 restaurants we could sample different cooked dishes.
Stayed in June 2024
Reviewed: 31 May 2024
Friedrich
Maltanothing
the impeccable service
Stayed in May 2024
Reviewed: 9 May 2024
Andreea
SwitzerlandThe quality of service did not align with the luxury standard one would anticipate. Additionally, the room's bed, advertised as a double, was actually two single beds on rolls that continuously moved apart, resulting in discomfort and disrupted sleep. Despite these shortcomings, the hotel's facilities and location remain appealing, but improvements in service and beds quality are needed to truly meet the expectations of a 5-star establishment.
While the hotel's exterior and amenities reflect its 5-star status, my experience fell short of expectations.
Stayed in May 2024
Reviewed: 4 May 2024
Jalan
IndiaGood view beautiful garden and the spa 😊
Stayed in May 2024
Reviewed: 29 April 2024
Mara
Germanythe room could use some more light configurations (eg remote controlled, more options for different styles of lighting or being able to dim lights). Chromecast required a password, which was nowhere to be found.
excellent service, everyone was super friendly and helpful. great attention to details. the location is amazing with an outstanding view from the windows. the breakfast was great too. we'll definitely be coming back!
Stayed in April 2024
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