Allée Elysée Bonvin 7, 3963 Crans-Montana, Switzerland
#29 of 30 hotels in Crans-Montana
Guests' ChoiceBased on 24 hotel reviews
6.4Cleanliness
7.2
Comfort
7.1
Location
9.0
Facilities
6.1
Staff
7.9
Value for money
5.3
Free WiFi
7.5
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Showing 1 – 24
Reviewed: 3 October 2022
Mohamed
United Arab Emiratesvery old. needs renovation
the location
Stayed in October 2022
Reviewed: 31 August 2022
Miles
SwitzerlandThe separation of the sauna and steam rooms for male / female is rather odd. The service offered by personnel at breakfast on one day was nothing short of disgraceful. Improved the second day but only to a 3* std
Went there specifically for a place to have as a base whilst watching golf and use the spa if a chance arose. For this was perfect.
Stayed in August 2022
Reviewed: 29 August 2022
Adrien
SwitzerlandThe price is totally out of range. It was the Golf Open, to be fair, so the prices went up. But even in normal times, i's so expensive for : no hot water in the room, old facilities, digusting food at the restaurant (not breakfast), and the worst : the attitude of the boss, a very pretentious lady, not concerned by the customers but just attentive to her dress and friends.
Great location, old school ambiance, authentic swiss chalet, hotel. Nice pool.
Stayed in August 2022
Reviewed: 29 December 2021
Ilona
Switzerlandold Swimmingpool, old Ambiente
Stayed in December 2021
Reviewed: 8 September 2021
Grace
SwitzerlandThe COVID pandemic has affected the general standards of many 5-star hotels. It was therefore amusing to find that the chambermaid left a plastic glove in the room; the used drinking glasses were neither washed nor replaced; the empty beverage bottle was not removed. As for the bathroom, the lid of the wastepaper bin was half broken; there were two holes on the wall; no magnifying mirror for elderly ladies; no sanitary bags and there were soap marks on the floor after the room was supposed to have been cleaned. The mattress was rather hard.
The location is perfect and the view quite breath taking. The breakfast spread offered a variety of choices. The staff was very pleasant and the waiter at breakfast was very pleasant and attentive. One really feels like being taken care of. For those of you who loves a good massage, ask for Jessica at the spa. she is a jewel.
Stayed in September 2021
Reviewed: 18 December 2022
Edoardo
SwitzerlandSmaller basic rooms would need some renovation
Excellent location with amazing view, very nice rooms (I suggest the golf view), very professional and attentive staff, super SPA with gym and huge swimming pool.
Stayed in December 2022
Reviewed: 16 October 2022
Graham
SwitzerlandGreat location for watching golf!
Stayed in August 2022
Reviewed: 29 August 2022
Michael
Switzerlandwhilst all orderly and clean, could have some modernization and refurbishing
great location, exzellent attentive and professional staff throughou
Stayed in August 2022
Reviewed: 3 June 2022
Christine
United Kingdomspacious room
great location and beautiful space. Very nice pool and spa
Stayed in June 2022
Reviewed: 14 January 2022
Kiklica
SwitzerlandThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 27 September 2021
Nosipho
South Africabreakfast congestion, dysfunctional coffee machine. seems to have underestimated the number of guests for service efficiency. I guess the state of preparedness may have been impacted by Covid restrictions. lack of adequate in room provision especially for suites, a coffee machine/ kettle to boil water for tea is a standard expectation.
great location and views to the golf course ( we love it).
Stayed in August 2021
Reviewed: 19 September 2021
Fabian
AustriaNo plasticbags in the bins of the room. Some walls really need new paint.
I can not agree with the bad reviews seen here. The hotel is quite old fashioned, but in a nice way. Lots of velvet, like kind of a darker Wes Anderson movie (in the Lobby) but nice and light in the rooms. Personal is very friendly and accommodating. A spontaneous late checkout was agreed on without any discussion. The hotel-owned Maserati Taxi was a nice plus aswell.
Stayed in September 2021
Reviewed: 16 August 2021
Theodora
SwitzerlandWe got upgrated by the kind receptionist! it was a perfect room!
Stayed in August 2021
Reviewed: 13 June 2022
Anonymous
Austriastaff was really nice.
Stayed in June 2022
Reviewed: 28 January 2024
Reda
SwitzerlandThere are no comments available for this review
Stayed in January 2024
Reviewed: 2 January 2024
Daniel
SwitzerlandThere are no comments available for this review
Stayed in January 2024
Reviewed: 18 May 2022
Angela
United KingdomThere are no comments available for this review
Stayed in May 2022
Reviewed: 2 September 2023
Sheila
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 21 January 2023
Shamma
United Arab EmiratesThere are no comments available for this review
Stayed in January 2023
Reviewed: 9 January 2023
Macciscogva
SwitzerlandThere are no comments available for this review
Stayed in December 2022
Reviewed: 3 January 2023
Annalisa
SwitzerlandThere are no comments available for this review
Stayed in January 2023
Reviewed: 5 June 2022
Fahad
KuwaitThere are no comments available for this review
Stayed in May 2022
Reviewed: 30 May 2022
Olivier
SwitzerlandThere are no comments available for this review
Stayed in May 2022
Showing 1 – 24
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