Untergstaadstrasse 17 , 3780 Gstaad, Switzerland
#5 of 54 hotels in Gstaad
Guests' ChoiceBased on 88 hotel reviews
9.4Cleanliness
9.7
Comfort
9.8
Location
9.7
Facilities
9.6
Staff
9.6
Value for money
8.5
Free WiFi
9.3
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End of dialog contentReviewed: 3 February 2024
Farouq
United Arab EmiratesAbsolutely noting
It is not a hotel, it is home. The people there treat you like you are one of the family or owner of the room. From the entry olivier will welcome you and give all the support you need. Then the front desk will finalize all your paper and you will enjoy the room. Room size is very big and it is very clean and comfortable. Then you go to the restaurant, the chef Francisco is fabulous he will treat you like a king. The spa is deferent story, it is very big and you have multiple choices of steam room and sauna and outdoor Jacuzzi. Then hotel shuttle is also amazing they have Aston martin available to droop you to locations near the hotel. Thanks for everyone who was part of welcoming us and making our trip so enjoyable (Edgar, olivier, lara)
Stayed in February 2024
Reviewed: 1 February 2024
Annette
CanadaI loved my entire experience.
Stayed in January 2024
Reviewed: 30 January 2024
Mashael
Saudi ArabiaNothing
Was amazing the chalet was very big and beautiful. The spa and the pool just perfect
Stayed in January 2024
Reviewed: 19 January 2024
Stephen
United KingdomHigh prices but worth it.
Large, comfortable room with great view. Dinner and breakfast were outstanding. Personal service from well trained staff was exceptional and shuttle service was very efficient.
Stayed in January 2024
Reviewed: 24 December 2023
Maryam
KuwaitNeed more varieties on breakfast
Amazing staff, 10/10 service everything was perfect. All the staff were so friendly, helpful and welcoming. Very relaxing atmosphere, location is very convenient. Would totally recommend the hotel for everyone.
Stayed in December 2023
Reviewed: 10 September 2023
Pascal
SwitzerlandOur room was in the basement of an adjuncted building - no view, no sunlight
Beautiful, modern
Stayed in August 2023
Reviewed: 4 September 2023
Reza
United Arab Emiratesrecently had the pleasure of staying, and it was truly an exceptional experience. From the moment I walked in, the staff exuded warmth and professionalism, ensuring a seamless check-in process. The room was immaculate, boasting all the modern amenities one could hope for. But what truly set this hotel apart was the unwavering dedication to guest satisfaction. From personalized recommendations to quick room service, every interaction felt genuinely catered to my comfort. I can't recommend the Bellevue enough for those seeking top-tier service in a luxurious setting. I'll certainly be returning!"
Stayed in August 2023
Reviewed: 10 August 2023
Mladen
CroatiaUnnecessary food delivery schedule mismanagement at the bar. Influences the experience and degrades the efforts of the entire hotel stuff.
Doorman and porters were absolutely amazing. It was on the butler service level, with car park assistance and local transport to the Menuhin festival events being executed flawslessly. Overall hospitality is ecellent and it is hard to move to another hotel in European road trip since it is not matched elsewhere.
Stayed in August 2023
Reviewed: 26 July 2023
Rosa
Mexico1. Amazing staff at any place: reception, restaurants, spa…. And we were so positive impress with Oliver the concierge. Always caring and paying attention to everything.
Stayed in July 2023
Reviewed: 24 July 2023
Aadne
NorwayThis was really a great luxury hotel experience with very high standard on everything and an exceptionally service-minded and attentive staff. The playroom is a great plus if you travel with small children. The location, in a large garden literally in the centre of Gstaad is also great. Very good value for money.
Stayed in July 2023
Reviewed: 23 July 2023
Aleksandr
United Arab EmiratesThere is no AC, it is not allowed by the in that area
Amazing spa and really friendly staff
Stayed in July 2023
Reviewed: 17 July 2023
Domiciana
United StatesThe hotel is a luxurious hotel with all the comforts you’d except for a hotel of this price range - and more! Their SPA if fantastic. Location is convenient. Staff extremely friendly
Stayed in July 2023
Reviewed: 30 June 2023
Fahad
Saudi ArabiaNothing they exceed my expectations
Hospitality is a different level in Le Grand Food in the hotel is extraordinarily Staff is aligned and very welcoming
Stayed in June 2023
Reviewed: 3 April 2023
Kat9swiss
SwitzerlandNot so sure about making all the staff wear white trainers.....
Love everything about this hotel - the service, the rooms, the food - dinner and breakfast are amazing.
Stayed in April 2023
Reviewed: 23 March 2023
Rebecca
United Kingdomnothing
beautiful hotel, friendly staff and amazing spa
Stayed in March 2023
Reviewed: 17 March 2023
Abdullah
Kuwaitnothing
Literly Everything. The location is amazing a few mins from the shopping promanad, amazing interior, very very amazing staff special thanks to the manager, reception, and door/valet staff. The room is very spacious beautiful view with fresh flowers also!! AMAZING SPA!! All the bathrooms are with electronic systems!
Stayed in March 2023
Reviewed: 29 January 2023
Andrej
United Kingdom1. Room temperature was set a bit too high. While it is understandable that rooms are heated in the Swiss winter, this was on occasion a bit too warm. We fixed this by simply opening a room window and so it did not ruin the trip. 2. Switzerland is thought of stereotypically expensive and our experience confirmed that stereotype.
1. Staff were so incredibly friendly and accommodating, especially with regards to our 1 year old child as well as shuttling myself and my partner across town. 2. Food at the hotel was delicious. 3. Hotel amenities were outstanding - the kids play room was superb, the fitness centre was high class and the indoor pool was magnificent.
Stayed in January 2023
Reviewed: 25 January 2023
Jonathan
United StatesNothing
Fantastic Property. Central location 5 minutes from train station and main street shops and restaurants. Staff is amazing and friendly, meals at restaurants on property were phenomenal. Half Board option for hotel guests was a great touch - four course menu that changes nightly and keeps things fresh. Beautiful amenities as well - spa and indoor pool were very nice. Would stay again in a heart beat if returning to Gstaad.
Stayed in January 2023
Reviewed: 18 December 2022
Gustav
AustriaAll fresh renovatesäd perfect location
Stayed in December 2022
Reviewed: 13 September 2022
Samir
United StatesI don't think I can think of anything that we didn't like - it was great overall!
This was by far the best hotel I've stayed at this year. Hands down! Fantastic stay - Amazing and super friendly staff! The property has one of the best spas that I've ever visited. They were kind enough to upgrade my wife and I to one of the best rooms at the property! The service was so personal that it honestly felt like home. If ever I visit Gstaad again - there is no doubt about where I'll stay I cannot stress enough as to how comfortable and amazing our stay was!
Stayed in September 2022
Reviewed: 11 September 2022
Ross
South AfricaNil
Everything
Stayed in September 2022
Reviewed: 18 August 2022
A
Monacocleanliness of rooms, including daily housekeeping standards for bathrooms
super service and staff, food, and location all outstanding
Stayed in August 2022
Reviewed: 11 August 2022
Zainab
United Arab EmiratesThere was a bee in the room which we were not able to sleep in the last night of stay.
BEST location among all hotels in Gstaad!!! AMAZING Gym!!! LOVELY room size!!!
Stayed in July 2022
Reviewed: 10 August 2022
Iris
United Kingdomthe restaurant is a bit disappointing
breakfast was good. hotel staff was very welcome thank you alexandre and olivier.
Stayed in August 2022
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