Untergstaadstrasse 17 , 3780 Gstaad, Switzerland
#5 of 55 hotels in Gstaad
Guests' ChoiceBased on 95 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.6
Staff
9.5
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 3 September 2024
Sherif
SwitzerlandN.A
Location and accessibility
Stayed in September 2024
Reviewed: 14 August 2024
Farroukh
United KingdomRoom rates could have been better.
Breakfast was excellent and the staff very freindly.
Stayed in August 2024
Reviewed: 21 July 2024
Elisabeth
SwitzerlandThe surprise menu was delicious but a bit too much meat and too much food
Beautiful Grand Hotel, friendly and attentive staff, nice service.
Stayed in July 2024
Reviewed: 18 July 2024
Mohamad
United Arab EmiratesNothing
Amazing service and great service
Stayed in July 2024
Reviewed: 18 July 2024
Neha
United KingdomAvoid dining in — The main restaurant Leonard’s that we booked for dinner - their staff is really not up to the mark, jumbled up on our 10th anniversary cake that we had ordered since 3 months in advance AND reminded in the morning as well - we kept waiting for it throughout hoping they’ll bring it out sometime soon - eventually when we reminded them after the dinner about the cake, they brought two in-house cakes and charged us on top for it 😬😬
Huge rooms and balconies, a spa to die for with amazing treatments and umpteen sauna options, helpful staff, got a feeling of royalty with their amazing hospitality. Breakfast is lovely with a variety of dishes and a separate menu of made to order food as well. Location is also perfect.
Stayed in June 2024
Reviewed: 12 July 2024
Ceren
Turkey-
The service quality is excellent. I had some complaints during my visit, the hotel manager personally assisted me quickly, after i have expressed my complaints. They have fixed them all and made sure that i am comfortable and happy. They have come up with solutions and compensated . We will definitely be back.
Stayed in July 2024
Reviewed: 30 June 2024
Lea
United KingdomWonderful location, decor, the rooms were so comfortable and the spa a dream. I’d definitely go back for a retreat.
Stayed in June 2024
Reviewed: 24 June 2024
Ronnie
United StatesThe people were great. Loved the spa. Melani with out the e was so sweet. Wish she would email me. RON@BASSHAMFOODS.COM.
Stayed in June 2024
Reviewed: 3 February 2024
Farouq
United Arab EmiratesAbsolutely noting
It is not a hotel, it is home. The people there treat you like you are one of the family or owner of the room. From the entry olivier will welcome you and give all the support you need. Then the front desk will finalize all your paper and you will enjoy the room. Room size is very big and it is very clean and comfortable. Then you go to the restaurant, the chef Francisco is fabulous he will treat you like a king. The spa is deferent story, it is very big and you have multiple choices of steam room and sauna and outdoor Jacuzzi. Then hotel shuttle is also amazing they have Aston martin available to droop you to locations near the hotel. Thanks for everyone who was part of welcoming us and making our trip so enjoyable (Edgar, olivier, lara)
Stayed in February 2024
Reviewed: 1 February 2024
Annette
CanadaI loved my entire experience.
Stayed in January 2024
Reviewed: 30 January 2024
Mashael
Saudi ArabiaNothing
Was amazing the chalet was very big and beautiful. The spa and the pool just perfect
Stayed in January 2024
Reviewed: 19 January 2024
Stephen
United KingdomHigh prices but worth it.
Large, comfortable room with great view. Dinner and breakfast were outstanding. Personal service from well trained staff was exceptional and shuttle service was very efficient.
Stayed in January 2024
Reviewed: 24 December 2023
Maryam
KuwaitNeed more varieties on breakfast
Amazing staff, 10/10 service everything was perfect. All the staff were so friendly, helpful and welcoming. Very relaxing atmosphere, location is very convenient. Would totally recommend the hotel for everyone.
Stayed in December 2023
Reviewed: 10 September 2023
Pascal
SwitzerlandOur room was in the basement of an adjuncted building - no view, no sunlight
Beautiful, modern
Stayed in August 2023
Reviewed: 4 September 2023
Reza
United Arab Emiratesrecently had the pleasure of staying, and it was truly an exceptional experience. From the moment I walked in, the staff exuded warmth and professionalism, ensuring a seamless check-in process. The room was immaculate, boasting all the modern amenities one could hope for. But what truly set this hotel apart was the unwavering dedication to guest satisfaction. From personalized recommendations to quick room service, every interaction felt genuinely catered to my comfort. I can't recommend the Bellevue enough for those seeking top-tier service in a luxurious setting. I'll certainly be returning!"
Stayed in August 2023
Reviewed: 10 August 2023
Mladen
CroatiaUnnecessary food delivery schedule mismanagement at the bar. Influences the experience and degrades the efforts of the entire hotel stuff.
Doorman and porters were absolutely amazing. It was on the butler service level, with car park assistance and local transport to the Menuhin festival events being executed flawslessly. Overall hospitality is ecellent and it is hard to move to another hotel in European road trip since it is not matched elsewhere.
Stayed in August 2023
Reviewed: 26 July 2023
Rosa
Mexico1. Amazing staff at any place: reception, restaurants, spa…. And we were so positive impress with Oliver the concierge. Always caring and paying attention to everything.
Stayed in July 2023
Reviewed: 24 July 2023
Aadne
NorwayThis was really a great luxury hotel experience with very high standard on everything and an exceptionally service-minded and attentive staff. The playroom is a great plus if you travel with small children. The location, in a large garden literally in the centre of Gstaad is also great. Very good value for money.
Stayed in July 2023
Reviewed: 23 July 2023
Aleksandr
United Arab EmiratesThere is no AC, it is not allowed by the in that area
Amazing spa and really friendly staff
Stayed in July 2023
Reviewed: 17 July 2023
Domiciana
United StatesThe hotel is a luxurious hotel with all the comforts you’d except for a hotel of this price range - and more! Their SPA if fantastic. Location is convenient. Staff extremely friendly
Stayed in July 2023
Reviewed: 30 June 2023
Fahad
Saudi ArabiaNothing they exceed my expectations
Hospitality is a different level in Le Grand Food in the hotel is extraordinarily Staff is aligned and very welcoming
Stayed in June 2023
Reviewed: 3 April 2023
Kat9swiss
SwitzerlandNot so sure about making all the staff wear white trainers.....
Love everything about this hotel - the service, the rooms, the food - dinner and breakfast are amazing.
Stayed in April 2023
Reviewed: 23 March 2023
Rebecca
United Kingdomnothing
beautiful hotel, friendly staff and amazing spa
Stayed in March 2023
Reviewed: 17 March 2023
Ad
Kuwaitnothing
Literly Everything. The location is amazing a few mins from the shopping promanad, amazing interior, very very amazing staff special thanks to the manager, reception, and door/valet staff. The room is very spacious beautiful view with fresh flowers also!! AMAZING SPA!! All the bathrooms are with electronic systems!
Stayed in March 2023
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