Nothing it was amazing

Gorgeous accomodation Great service

Stayed in September 2024

Staff were very engaged in customer service. Venue was beautifully presented

Stayed in September 2024

Nothing

The staff was excellent in every way. All gave us great personal help from hike suggests, shopping, eating and traveling in town

Stayed in September 2024

Good location. Perfect service. A lot of free food and drinks in the room.

Stayed in September 2024

Nothing

Historical footprint with modern amenities.

Stayed in September 2024

The staff, esp Phillipe and Eric, were wonderful. The location is great! The hotel is just lovely!

Stayed in September 2024

Staff was tremendously helpful. From house car to dinner to a fantastic breakfast and help navigating St Moritz.

Very convenient location.

Stayed in September 2024

Drinks at bar seemed/tastes diluted.

Everything was on point. Gastronomic experience, excellent service, high end facilities, luxury rooms with special attentions.

Stayed in September 2024

All was fine

Excellent service and room! Surprise how niczym room was prepared, great beakfast with selection of food coffee and other beverages

Stayed in August 2024

The price is not cheap

The staff are very friendly. The location is very convenient. The facility is super classy.

Stayed in August 2024

Absolutely nothing, we liked everything and

Best customer service from checking in till checking out. Very generous you feel like home, free snacks, free drinks and free cookies every corner of hotel. We felt like visiting our family back home. Special thanks to the best of the best staff, Catarina, Federic, Raya, Ana Marija and Laura. Many others that I did not get the chance to get their names. We were a family of 8 people had best time ever at hotel Grace La Margna St. Moritz.. The view from room was stunning, rooms bedding very comfortable.

Stayed in July 2024

We did not get lake view as requested even the hotel was half full....

Service was excellent in a brand new refurbished hotel from 1905!

Stayed in July 2024

Location was great for us, as it was within walking distance of both the train station and the town center. Dining was excellent and so was the breakfast. Very friendly staff and lots of goodies provided.

Stayed in June 2024

Everything inc the helpful staff

Stayed in June 2024

This is a great Hotel

Location and the staff were excellent, they could not be more helpful.

Stayed in June 2024

Location is a stones throw away from the train station. A welcomed plus point after hours of travelling to get there. The hospitality was on point from start to finish. The room was beautiful with a beautiful view of the mountains and lake. The rooms amenities catered for everything we needed for a comfortable stay. Little treats in the room were exceptional from the dehydrated Swiss apple snacks to the Swiss version of soft drinks in the mini bar with a lovely dessert treat in a box. We had an early dinner from the bar menu and it didn't disappoint. The food and drink were exceptional. The breakfast had attention to detail aesthetically as well as flavour it was superb. Would have loved to have them catering halal so we could also enjoy the meat options on the menu too. The spas was lovely, although we didn't have treatments. The use of the other facilities had u s revitalised beautifully for a fast pace last couple of days we had planned ahead of us over the next couple of days for the reminder of our trip. They have a pillow menu! Who has a pillow menu ? Attention to detail was the phernominal to help us maximise our stay in comfort, and the staff could do enough to cater to our needs. We are looking forward to visiting again in the winter season as we can only imagine how beautiful it will be then with the snow filled landscape and frozen lake. Thank You The Grace for making our stay a memorable one. We hope to see you soon again.

Stayed in June 2024

Nothing.

5 star luxury close to station and shops. Customer Service was outstanding and made us feel like royalty. The SPA facilities were top notch and the best I’ve seen anywhere in the World.

Stayed in June 2024

Nothing. As close to a perfect experience as I can imagine!

This was the best hotel experience my wife and I have ever had. The staff were incredible! They were helpful and accommodating of all our requests and questions. The hotel itself is amazing with a fantastic view of the lake and super close the train station for activities. Everywhere we looked, the hotel had provided a perfect little "touch" to make our stay a little more perfect. The high point was dinner at The View restaurant. This was the best meal my wife and I have ever had! The staff were fully attentive while also being friendly and relaxed. The food was incredible! Great experience.

Stayed in June 2024

Eggs benedict far too sloppy !

After a day of travelling from Bellagio, we were pleasantly surprised by the general opulence of the hotel and our room. The view from our windows (across the station and lake to the mountains) was excellent. Dinner in our room was also quite special and breakfast the next morning (apart from the eggs benedict) was also of a high standard.

Stayed in May 2024

Love everything 😊 such an amazing hotel, makes you feel welcomed and homey ❤️. The food at the View restaurant and the drinks at the bar are excellent too. The staff are so friendly attentive and helpful❤️. Perfect location 😊. If i could i will give it 20 out of 10 score lol!

Stayed in June 2024

Nothing we can think of; it was a wonderful stay.

The food was excellent. Service was wonderful, staff so friendly. The concierge was great in helping us get to the Bernina Pass (she devil). Really appreciated this extra perk.

Stayed in May 2024

This is an expensive hotel and everything in St Moritz is expensive.

The staff was very helpful and gave us good advice for the places to visit. The location is also excellent in front of the train station. The food in the hotel restaurant was very good.

Stayed in June 2024

N/A

Location Room view Large room Staff Breakfast

Stayed in May 2024

Nothing

Perfect location, delicious food and the friendliest staff. Wish we could have stayed longer. Would love to come back! Exceptional

Stayed in May 2024