Schmoken, 3803 Beatenberg, Switzerland
#7 of 27 hotels in Beatenberg
Guests' ChoiceBased on 209 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
8.7
Staff
9.7
Value for money
8.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 June 2024
Abed
QatarThey could renovate the rooms.
It’s quite far from the center but the view makes up for it.
Stayed in June 2024
Reviewed: 12 June 2024
Marie-pier
CanadaNothing!
The view from the balcony is AMAZING! The hotel is just a short bus ride from Interlaken West station, so it's very easy to access and go to the village from there. The staff is phenomenal and so so kind, they were very helpful. The breakfast has a lot of variety, and we had our first supper at the restaurant of the hotel, which I definitely recommend!
Stayed in June 2024
Reviewed: 11 June 2024
Jimmy
United StatesIt was all amazing.
View, breakfast, room, and the people were incredible.
Stayed in June 2024
Reviewed: 10 June 2024
Leila
AustraliaWe loved everything about the property
Fantastic location, great views of the alps, beautiful owners who made sure we had a wonderful time in Switzerland. Free parking onsite.
Stayed in June 2024
Reviewed: 6 June 2024
Alexandra
SwitzerlandEverything was great.
The view is amazing beautiful, landscape of incredible mountains and Thune lake infront of the eyes. Very nice, helpful staff and owners of the hotel, they have served delicious breakfast too.
Stayed in June 2024
Reviewed: 4 June 2024
Riyad
Saudi ArabiaThe location of the hotel is far away from the city center, not a lot of restaurants nor grocery stores but the view is extraordinary and it is worth it
Stayed in May 2024
Reviewed: 28 May 2024
Abdulaziz
Saudi ArabiaA little bit far from the center, you must have a car for the transportation.
The team is very friendly, and the view 😍
Stayed in May 2024
Reviewed: 22 May 2024
Tanya
United StatesEverything was great
Amazing view. Very welcoming hosts.
Stayed in May 2024
Reviewed: 15 May 2024
Amanda
United StatesThe views were breathtaking, absolutely enchanting. The attention to detail in decor and furnishings was beautiful and cozy, the little things like fleece blankets on the patio chairs and fresh wild flowers on each table. The customer service was so impressive, we felt the love - it seems that they love what they do and are just sharing their passion and home with us. And now, let’s talk food! WOW!!!! Again, the attention to detail was perfection- the carefully selected local and fresh ingredients, homemade goodies (the bitter orange jam was my favorite). We ate breakfast each morning and had one dinner, flavorful delight! And the location- fantastic. Close enough to easily get to all the tourist destinations in the area, but far enough where it was serene and peaceful and felt like a true private get away. I could keep going, gosh - I want to go back one day! They gave us bus passes for Interlaken. Easy parking. Sparkling clean rooms. My expectations were exceeded. It was majestic.
Stayed in May 2024
Reviewed: 10 May 2024
Karen
United StatesNothing.
Aside from the fact that this location had BREATHTAKING views, the staff were INCREDIBLE. They were so so sweet and really took an interest to make sure our stay was great. The room was very comfortable and the balcony was the perfect place to end the active days we had while looking at the lake, mountains, and having a glass of wine. We will definitely be back to Switzerland and we will definitely stay here again. This was by far the best hotel stay I’ve had in 31 years of living.
Stayed in May 2024
Reviewed: 4 April 2024
Taner
GermanyWhile my overall experience at the hotel was enjoyable, I believe there is room for improvement in the speed of the WiFi connection.
I was thoroughly impressed by the exceptional hospitality extended by the hotel owners. The culinary experience surpassed my expectations, with both breakfast and dinner offering an array of delicious delights. Additionally, the panoramic view from my room was simply breathtaking, adding to the overall magnificence of my stay.
Stayed in March 2024
Reviewed: 2 April 2024
Saquib
IndiaEverything was perfect
Exceptionally located hotel with free parking, breathtaking view from the room and delicious breakfast.
Stayed in March 2024
Reviewed: 18 March 2024
Kaya
United StatesN/A
Jacky and Bernard were two of the nicest, sweetest people we met. They were very informative about the area and helped guide us on what highlights to do within the area. The hotel itself was comfortable, clean and there is nothing bad to say about it. The food at the hotel is delicious and chef Bernard goes above and beyond with his dishes. They were very accommodable when it came to having to leave very very early for a flight we had to catch. And the hospitality exceeded above all. We are already wanting to plan our next trip to come back and hope to be back very soon!(:
Stayed in March 2024
Reviewed: 13 March 2024
Emma
SwitzerlandBeautiful location, friendly staff, good food
Stayed in February 2024
Reviewed: 6 March 2024
Ross
MalaysiaThe bed and mattress are not comfortable
Its location and it’s cosy
Stayed in March 2024
Reviewed: 15 January 2024
Laura
FranceNothing to note
The view, the staff, the location
Stayed in January 2024
Reviewed: 16 October 2023
Sulaiman
OmanLake and mountain view was very amazing from room. All Staff were friendly and helpful Location was exceptional near bus station and top of mountain. We enjoy a lot in this hotel. Thank you very much 😊
Stayed in October 2023
Reviewed: 12 October 2023
Marlene
United StatesNOTHING! It was an amazing experience
The location was beautiful! The views from our room glorious! The breakfast the hotel provides was delicious. The hosts were so hospitable! So warm and kind! They provided us with lots of good info about the area and more!
Stayed in September 2023
Reviewed: 11 October 2023
Abdulaziz
Saudi ArabiaA bit far from Interlaken
Good view
Stayed in September 2023
Reviewed: 7 October 2023
Kara
United StatesStaff was so helpful and friendly. Food was delicious.
Stayed in October 2023
Reviewed: 27 September 2023
Lee
United KingdomNothing
The views from this hotel are absolutely amazing, (Room 17). Situated high on the hillside above Lake Thunersee, Interlaken, you can see for miles over the high peaks of the Alps, including the Eiger. The location is very peaceful and we spent all of our time, when we were in the room, sat on the balcony admiring the view, which changes every 30 minutes. We slept with the curtains open so we could wake up with the sun rising and enjoy the early morning splendour of the Alps. The room itself was large and had a good sized balcony that could easily seat 4, and included a small table and 2 chairs. It was spotlessly clean (including the shower), the beds were very comfortable, and included all the facilities we would normally expect, including tea and coffee making. We ate in the restaurant on both nights and the food was of excellent quality, the best we had in Switzerland, and also reasonably priced. Our hosts Jackie and Bernhard were very friendly and attentive. They both took the time to stop by our dining table to ask if everything was good with the food and our rooms and it was interesting to hear their story of how they ended up running a hotel in Switzerland. We felt very much at home and relaxed in this family run hotel.
Stayed in September 2023
Reviewed: 21 September 2023
James
IrelandGreat food, people, views. Great location.
Stayed in September 2023
Reviewed: 2 September 2023
Kondlapudi
United StatesExcellent view and awesome breakfast
Stayed in September 2023
Reviewed: 24 August 2023
Suzanne
United StatesNothing
The views from the hotel were magnificent! The hosts, Bernard and Jackie, were lovely, friendly and had the best suggestions on things to do during our stay! The dinner was delicious and the breakfasts incredible! We would highly recommend staying here.
Stayed in August 2023
Miami Beach, USA
Da‘sah, UAE
Zermatt, Switzerland
Heppenheim an der Bergstrasse, Germany
Ubud, Indonesia
Jakarta, Indonesia
Emeishan, China
Guangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content