Obere Gletscherstrasse 1, 3818 Grindelwald, Switzerland
#6 of 44 hotels in Grindelwald
Guests' ChoiceBased on 290 hotel reviews
9.1Cleanliness
9.3
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.6
Value for money
8.5
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2024
Audrey
United StatesNothing
Beautiful, traditional building in a wonderful quiet location with views to die for!! Town within walking distance. The family that run the hotel and all staff are so friendly and helpful. The owner even helped me track down a real cow bell to purchase!!❤️
Stayed in September 2024
Reviewed: 25 September 2024
Joanne
CanadaThe breakfast was delicious. So much variety. The owners and staff were so kind and helpful. They made our stay memorable and fun! We miss them already.
Stayed in September 2024
Reviewed: 23 September 2024
Vale
SwitzerlandNothing to mention
Friendly staff Delicious breakfast Very authentically slbeautiful Swiss style
Stayed in September 2024
Reviewed: 23 September 2024
Manish
IndiaNothing that I can remember
Amazing hosts, Great views, Nice breakfast - overall experience was great!
Stayed in August 2024
Reviewed: 22 September 2024
Billy
United KingdomA bit antiquated but that was also characterful.
Convenient parking. Great welcome and outstanding views.
Stayed in August 2024
Reviewed: 14 September 2024
Hannah
AustraliaNothing! The bed was firm and two seperate mattresses pushed together rather than a double or queen mattress, but i found this to be standard everywhere we stayed in italy and Switzerland so got used to it. Highly recommend this hotel
The hotel is charming, so much history and character. The staff were very welcoming. Our room was large with direct access to balcony. The bathroom was very modern. We had 3 course set dinner with wine as well as the breakfast, loved the food!
Stayed in September 2024
Reviewed: 29 August 2024
Mcclennan
United StatesRestaurant food just ok
View from the window and owners costumes
Stayed in August 2024
Reviewed: 28 August 2024
Shipman
United StatesSuch an amazing property with so much charm, amazing views, and exceptional staff.
Stayed in August 2024
Reviewed: 23 August 2024
Kerry
United StatesBreakfast
The owners were amazing and helped with booking trains, cable cars, day passes etc.
Stayed in August 2024
Reviewed: 15 August 2024
Natalya
United StatesI love everything
Perfect location, unforgettable breakfast, beautiful rooms with breathtaking view of the mountains and big terrace, warm hospitality.
Stayed in August 2024
Reviewed: 12 August 2024
Aguiba
CanadaI like everything!!!
Stayed in August 2024
Reviewed: 10 August 2024
Jadranka
AustraliaEverything was perfect. The best holiday so far. Highly recommend
Stayed in August 2024
Reviewed: 8 August 2024
Jinwei
United StatesOutstanding experience in every way! The owners and service staff are all courteous, responsive, effective, and very helpful. The dinners at the property are also excellent and reasonably priced. The view out to the glacier is second-to-none. Location is right at the church bus stop — very convenient.
Stayed in July 2024
Reviewed: 5 August 2024
Anaelle
Switzerlandgreat location, beautiful chalet with great room for family of 3, spacious balcony, amazing view…
Stayed in August 2024
Reviewed: 3 August 2024
Jelena
SwitzerlandI find this hotel as a really great swiss traditional hotel. The hotel rooms have really great views. I had a single room, but the size of the room was just fantastic with a mountain view. I arrived on the swiss national day. The hotel was very nice decorated, the stuff had very nice swiss national clothes. The stuff is very nice. The breakfast room is very nice as well and the breakfast is nice, where you can try the local cheese as well.
Stayed in August 2024
Reviewed: 26 July 2024
Tom
United Statesbreakfast and cappuccino's were great. Front desk staff great for local advice on hiking, tours, etc...
Stayed in June 2024
Reviewed: 25 July 2024
Dalal
United Arab EmiratesNo Air conditioning
All thing’s good 😊
Stayed in July 2024
Reviewed: 23 July 2024
Rinat
IsraelVery nice staff ,excellent location and good facilities.
Stayed in July 2024
Reviewed: 18 July 2024
Nir
IsraelHigh price
New facilities
Stayed in July 2024
Reviewed: 18 July 2024
Donna
United StatesEarly close up need to carry key and use back door after 9:30PM
The charm and friendliness
Stayed in July 2024
Reviewed: 15 July 2024
Elizabeth
DenmarkA bit expensive
Very beautiful and authentic Swiss hotel situated in very nice sorroundings. We can highly recommend this hotel. Moreover, the staff was very friendly, helpful and welcoming. We brought our (very big) dog who was welcomed and had a great time in the Swiss alps.
Stayed in July 2024
Reviewed: 13 July 2024
Clyde
United StatesNothing
Beautiful!!!!! Excellent location!!
Stayed in July 2024
Reviewed: 12 July 2024
Sau
Hong KongNothing.
Gabriela and Gery are super nice and friendly hosts. Our flight got late to Zurich so we could only arrive Grindelwald nearly 9pm. We messaged the host informing them our late arrival, and they replied they could send a shuttle to pick us from train station (with charge at 15 chf). Anyway, they gave us a very warm welcoming, lovely hotel with a lot of history. Amazing view from the balcony, great location (just a few miles from FIRST station and Pfingstegg station). Good breakfast. We bought the FIRST tickets (package with 2 activities included) from them so we saved time to take the long queue at the ticket office. We also used their washer and dryer (each load at 5 chf). I would definitely recommend this hotel.
Stayed in June 2024
Reviewed: 9 July 2024
Vaishali
SwitzerlandNice hotel and good location
Stayed in July 2024
Ponta Delgada, Portugal
Eastgate, USA
Sannat, Malta
Brussels, Belgium
Victoriaville, Canada
Avignon, France
Assisi, Italy
Austin, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content