The building was very authentic, traditional and beautiful. Room was clean and nice. Staff were helpful and positive.

Stayed in October 2023

I had initially done the booking for 10 persons (6 rooms) but on checking in I informed them that we were only 9 and asked for breakfast. But I was charged for 10 and they just refused to refund the money for the breakfast.

The rooms were good

Stayed in November 2023

Needed to have extra pillows in the bedroom. There was only one pillow per person and it was too soft.

Very friendly staff. Warm welcome to a very pretty, casual country guesthouse. Nice open plan bar and restaurant, prettily decorated with a good menu. Clean simple bedrooms.

Stayed in October 2023

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In a nice little village close to the Rheinfall. It also has a nice restaurant. Quite pricy, but Switzerland is expensive (the prices on the menu were the first prices we saw in Switzerland :-). )

Stayed in July 2023

The room, although exactly as described and shown in the photos. The sloped ceiling was too low and claustrophobic, there was no Aircon and despite a thunderstorm the room was very sticky. I must stress, this is more my expectations, as said the room was exactly as described.

The staff, particularly Claudia, were excellent. Claudia spoke excellent English and was very friendly, chatty and informative she couldn't have done more and deserves praise.

Stayed in July 2023

The property was shut when I arrived, and no instructions for how to get in. I did find the key at a rear door but had almost given up by this point!

A really lovely room in a nice property. Choosing to stay a little further out from Zurich was much more affordable and gave me a chance to see this deligtful town.

Stayed in May 2023

The staff were excellent.

Stayed in June 2023

Breakfast expensive, but tasty and fesh

Very nice personel

Stayed in May 2023

I didn't love the bathroom.

The restaurant is very nice and we had a nice dinner there. It's popular with the locals. The breakfast was extra but was good. They brought to our table ham, salami, cheese, bread and rolls, orange juice, jellies and Nutella, yogurt and coffee. The room was color coordinated and clean but simple.

Stayed in February 2023

The restaurant was closed for holidays.

Close to airport.

Stayed in October 2022

room too simply equipped

Easy check-in, very friendly staff, good breakfast

Stayed in March 2022

clean & modern decor in a sweet traditional exterior

Stayed in February 2022

Nice Hotel with a good restaurant. Rooms are clean, but basic. One of two hotels in the village. Breakfast was good and service overall was good and supportive.

Stayed in October 2021

Filling out this form!!!

room was fine, staff very good.

Stayed in September 2021

Breakfast rather basic, so 15 Franks ist rather expensive

Nice rooms.Good Restaurant - If it is open

Stayed in August 2021

The door kept shaking loudly every time the corridor door was used but otherwise everything was perfect

Everybody from the hotel was very nice, delicious restaurant downstairs, simple and clean room, quiet hotel in a small town and a small parking, perfect!

Stayed in July 2021

Very good breakfast and clean. Super polite people

Stayed in April 2024

No fridge in the room. However there is really no place in room for it. If you absolutely need to chill your Cremant, hosts will share their fridge I suppose:) They are really friendly!

Ideal accomodation for car travellers, located in remote and quiet area. Great value for money! No chance to find similar in Zürich, it's more expensive there. 30-40 min from Zürich center, 10 min from Rheinfall. Seems to be family hotel rebuilt from old private house. Obviously with no 24h counter. However lady on reception waited for our arrival that was around midnight! You can warn about late arrival by phone, Room is not large but very well designed. Towels, shower gel are available. Very comfortable bed! Adaptor for unique (but idevices compatible) Swiss power outlet availble on reception. Euro are accepted.

Stayed in October 2023

Fantastic staff, fantastic place. Beautiful village, great breakfast.

Stayed in June 2023

The place is great. Excellent location. very clean The hosts are welcoming and very kind 

Stayed in June 2023

The room was pleasant enough, modern and clean. There was a fan provided but the room was in the original roof space and so was extremely hot and there was no air conditioning. The restaurant charged us 5.5 Euro a litre at the restaurant which seamed excessive.

The room was pleasant enough, modern and clean. The food was excellent in the restaurant and the waiting staff were friendly during our stay.

Stayed in August 2022

We booked the room for our visitor, whom we offered the stay in Rafz. His first impression of the hotel was: “I entered through the main door and all restroom doors where open. It didn’t look very inviting.” We called the hotel before the visitor arrived and made very clear that the stay will be payed by us and not the person who will stay in the hotel. We even offered to pay the full amount before the actual guest arrived, since we live nearby we could have payed immediately (what we even offered) We were reassured that it won’t be necessary to stop by, they will charge it on our credit card. Unfortunately our visitor was asked to pay by the end of the stay, what we Only realized after our card wasn’t charged by the day we were told it will be charged. We are very disappointed that such a simple task could not be executed correctly by the staff. We got put into a very uncomfortable situation. We informed the hotel about our experience by email but unfortunately never received an answer.

The room was clean. The hotel offers free parking.

Stayed in April 2022

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Stayed in June 2024

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Stayed in June 2024