The dining area isn’t very cosy and doesn’t reflect the price point.

The view from the room was stunning. Great location for travelling the region. Staff lovely - very welcoming and kind.

Stayed in September 2024

The hotel room does not have individually controlled air conditioning so the rooms can get warm/hot. if you eat at the restaurant expect to pay 10CHF for regular tap water by the bottle (4 glasses in a bottle the hotel fills) and if you order wine by the bottle expect to pay "glass" fee for the number of glasses they bring to pour your bottle of wine.

The staff is very nice and helpful.

Stayed in August 2024

The restaurant downstairs is not that good. Very salty food, no finesse and very expensive for this type of “cantine food”. Also if any major allergies, please be careful since for gluten intolerant might be contamination. (Ex: the platter with meats and cheeses marked “gluten free” on the menu comes with some baked roll touching the rest). The breakfast had very little choice. If you do not come early, there is almost nothing. We came down at 9:30 (breakfast is till 10) and there was only 1 croissant left (plus some cheese and meats). I have asked for another one and the lady politely told me that they only bake 1 per guest and someone took more. In the end she was nice and gave us another one (FYI: there were more of the same of croissants in the vitrine, but for sale 1.8 CHF).

The view is breathtaking, the beds are very confortabile, the rooms are clean, perfect bathroom and overall the surroundings are good for 30 min walk with amazing view over Luzern lake and city. Also close by the city center (10 min by car).

Stayed in September 2024

Could benifit from a spa and oool

Amazing room with great views

Stayed in August 2024

we loved everything

amazing view. friendly staff and very exclusive.

Stayed in August 2024

Loved everything!

Amazing views of the golf course, Lake Lucerne, and Mt. Pilatus.

Stayed in August 2024

Really nice and clean , great location

Stayed in July 2024

Highly recommend it!The staff's exceptional kindness, the spacious and meticulously clean rooms exceeded our expectations. Congratulations on maintaining such a high standard!

Stayed in August 2024

The ac wasn’t pushing out much air.

Customer service was top notch!

Stayed in July 2024

the mattresses are a bit soft

everything!

Stayed in July 2024

Rooms don’t have AC and something about the placement of the rooms didn’t allow for airflow even though we kept the doors open. Our thermostat in the room never went below 27 degree centigrade. And that’s hot and uncomfortable. The staff did their best and provided us with fans but we didn’t get much relief. So be aware of this when booking in summer months. Even though they gave us bus passes, we found it to not be super convenient to get into town and used Uber/taxis, so do factor that in. Also it’s not a24 hour front desk. And dinner service closes fairly early.

Gorgeous location. Spacious rooms, modern facility, good breakfast, beautiful grounds to relax and walk in. We spent quite a bit of time lounging in the patio and it was very calming.

Stayed in July 2024

very nice view . the crew were very friendly. please note that you can have some discount after checkin

Stayed in July 2024

There is nothing negative about this place.

Everything was excellent. Location was superb with a great view. Staff was very helpful, cheerful and friendly. All facilities was really worth the money. Would definitely stay there if I visit again.

Stayed in July 2024

Nothing

The view is amazing The staff are so friendly especially Tamara and Romaine

Stayed in July 2024

Breakfast

Room with View, Modern facilities

Stayed in June 2024

AC in the room would be great.

Friendly staff. Excellent room.

Stayed in June 2024

Price - although this is Switzerland where everything is expensive. Never stopped us coming back as this is our second year here and we will be back at some point.

Excellent rooms and location. Secure underground parking included. Staff are very friendly and helpful especially those in reception. Food was very good and the atmosphere on the terrace for dinner and drinks with a view of the golf course and the lake on the nighttime was outstanding.

Stayed in June 2024

The breakfast is so limited. This hotel and many other hotels on Switzerland are using sustainability philosophy which I don’t like, so you should move your baggage with the trolly by yourself, there is no A/C but during my stay the weather was good etc. so you should be aware that you should depend on your self here. Lobby closes 21:00.

The hotel is located at a nice location where you will find peace with the good views. The room size is really big with a balcony to enjoy the view. Staff are very helpful and they was happy to give me a guide to Luzern when I asked them, also there is a discount paper they can give you for the activities in Luzern. Car parking was free which is great to find in Switzerland.

Stayed in June 2024

The location is fabulous. But the limited working hours of the staff is crazy. Closing all doors at seven or eight o'clock. Bar is closed and no one in the reception. If you're planning on playing golf and to go to sleep at 8:00 pm . The place is perfect. Very clean nice staff of personal but the concept didn't fit me.

Stayed in June 2024

N/A

Beautiful property and views. Golf course was in excellent shape (with a trail for non-golfers to enjoy). Restaurant food was delicious and the staff were attentive and nice. Only a 10-15 min drive to downtown Lucerne (but you really never need to leave the property).

Stayed in June 2024

Great staff, Excellent food, comfort and big room with amaizng view. 10/10

Stayed in May 2024

Every thing was perfect .. thank you for your kindness

Stayed in April 2024

Nothing

The staff all are exceptionally kind, sweet and helpful. I feel very welcome there. The room is having superb view and very clean. The location is great, surrounded by beautiful mountains , lake, garden. I am very grateful and happy. Thank you for everything. I will be back for sure.

Stayed in April 2024

Lovely rooms, spacious, fantastic views, close to the city but out enough for different views of the mountains. Free bus to the city.

Stayed in March 2024