Chrum 21, 3920 Zermatt, Switzerland
#5 of 477 hotels in Zermatt
Guests' ChoiceBased on 293 hotel reviews
9.6Cleanliness
9.7
Comfort
9.6
Location
9.7
Facilities
9.4
Staff
9.9
Value for money
9.4
Free WiFi
9.8
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End of dialog contentReviewed: 23 September 2024
Fitzhugh
United StatesThe staff was exceptional
Stayed in September 2024
Reviewed: 21 September 2024
Tom
United StatesClean and friendly owners
Stayed in September 2024
Reviewed: 18 September 2024
Curtis
United StatesNothing.
Breakfast,location,room. The owners were very friendly and helpful. Nicely decorated
Stayed in September 2024
Reviewed: 17 September 2024
Brigitte
United StatesThe beds were a tiny bit too hard.
Thor and Michele, the owners, were incredible. They were very helpful and made us feel so comfortable. We booked a cottage and it was so cute and homey. Breakfast was delicious.
Stayed in September 2024
Reviewed: 17 September 2024
Steele
United StatesThe bedroom size was small but as expected since it was a single bed for solo traveler.
Great breakfast. Hosts were friendly and helpful with providing tips and options for my stay in Zermatt. Bathroom was very nice and good size.
Stayed in September 2024
Reviewed: 16 September 2024
Caryl
United StatesGreat location - comfortable bed - yummy breakfast - owners helpful with hike and restaurant suggestions
Stayed in September 2024
Reviewed: 14 September 2024
Margaret
United StatesMichele and Thor were very personable and helpful. They gave us ideas on what activities to pursue on our short visit there
Stayed in September 2024
Reviewed: 13 September 2024
Avishay
IsraelNew mattress could be help
Top professional, kind and friendly, supportive and knowledgeable team. Certainly will go there again Breakfast is great.
Stayed in September 2024
Reviewed: 9 September 2024
Ken
United StatesCan’t think of anything
Everything. Thor and Michelle were great host. Good breakfast. Room was awesome
Stayed in September 2024
Reviewed: 4 September 2024
Ian
United KingdomBeautiful decor and great design
Great ambiance and location
Stayed in September 2024
Reviewed: 1 September 2024
Neil
Australia-
Thor and Michelle were the most welcoming and gracious of hosts, with a unique property that makes you feel like you’re in a home away from home.
Stayed in September 2024
Reviewed: 27 August 2024
Hongbo
United StatesNone
Personal touch
Stayed in August 2024
Reviewed: 15 August 2024
Andrew
United StatesAmazing establishment we enjoyed the breakfast and getting to stay at such a memorable place. It was very relaxing and the staff was very friendly and made us feel welcome. Thank you for sharing your amazing hotel with us. When we come back to Zermatt we will definitely stay here again.
Stayed in August 2024
Reviewed: 8 August 2024
Özge
TurkeyNothing.
Hoteliers Michelle and Thor (if I am writing correctly) were a lovely couple. Since going to Zermatt is an experience based travel in a limited time, getting the guidance for our travel from a local was so precious. We had just 2 days and one of it was rainy. With the help of Thor’s recommendations we could made the most out of it. Hotel was so lovely as well. Room was clean and felt like home.
Stayed in July 2024
Reviewed: 4 August 2024
Miranda
United StatesNothing
Center to everything
Stayed in August 2024
Reviewed: 31 July 2024
Aziza
United Arab EmiratesNothing at all. It was exceptional !
Dream to come true! I have never seen more prettier and cozier hotel in my life. Exceptional value for money. Everything is made from the heart in this hotel, breakfast buffet was healthy and very delicious. Mr. Thor and his wife were very warm, helpful and went out of their way for us to have a great stay. We had a gorgeous room with the beautiful city/Mountain View. Room was excellent size, super clean and super comfy. They helped us with the luggage upon check in and dropped us back to the train station. Couldn’t be more happier in Zermatt. Location is perfect just seconds away from the main shopping street. Thank you very very much
Stayed in July 2024
Reviewed: 29 July 2024
Paula
United StatesWe liked everything!
The room was very nice and comfortable with an excellent bathroom and beautiful balcony. Great location just off the main street in town. The hosts were so kind and helpful. We would stay there again in a heartbeat!
Stayed in July 2024
Reviewed: 25 July 2024
Ken
United KingdomLocation & cottage accomodation
Stayed in July 2024
Reviewed: 24 July 2024
Calin
United StatesThere was nothing to not like.
Hard to say what we liked most: cleanliness, location, friendliness of the family running the hotel or the overall atmosphere. Everything perfect!
Stayed in July 2024
Reviewed: 24 July 2024
Timothy
AustraliaNothing we didn’t like. It suited our needs very well.
Clean and functional, with a local style. Excellent breakfast. The owners were very personable and welcoming.
Stayed in July 2024
Reviewed: 20 July 2024
Byron
United StatesNo critiques - everything was fantastic!
The hotel was beautiful, our room was excellent, and the owners were very kind and friendly.
Stayed in July 2024
Reviewed: 15 July 2024
Liule
LuxembourgExtremely welcoming and helpful owner.
Stayed in July 2024
Reviewed: 15 July 2024
Vivi-ann
United StatesNothing you couldn’t like
50 meters up on a side street in the middle of town and very quiet. Gorgeous property, stunning views, beautifully manicured garden. The host and hostess treated us like family the wanted us to experience the absolutely best of everything.
Stayed in July 2024
Reviewed: 5 July 2024
Christensen
SingaporeNice Chalet with two floors and cosy interior - the breakfast was nice and the staff friendly and helpful.
Stayed in July 2024
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