Everything is a bit worn out, room cleaning during stay could be more thorough, more sockets and a clothes rack would be helpful.

Beautiful Belle Epoque building that features both a hotel and a hostel, lovely garden, animal friendly management, room was spacious and comfortable and quite clean.

Stayed in June 2024

The bed was damaged that’s why I didn’t have a good night sleep.

Staff were nice. The view from the balcony was amazing.

Stayed in May 2024

Staff misbehaving

Its nice

Stayed in June 2024

The place is huge and stylish, the room was spacious and clean, there is breakfast space equipped in some basic stuff to prepare a meal, there is a microwave and hot coffee. The hostel/hotel is in a quiet neighbourhood

Stayed in May 2024

You can argue that the place is a bit old/outdated in style, I liked it, felt nostalgic. Beds could be a little better. Not serious. Got a full night's sleep

In a quiet part of Interlaken, which is a must see town, nothing less. Friendly staff, cozy atmosphere, huge dog will welcome you in the lobby. Big Lidl down the road. Balcony with an astonishing view of the mountains

Stayed in June 2024

Nothing that was advertised was working ie Kitchen, Swimming Pool, Lockers etc

Comfy Beds, the old style Big Swiss property was good, loved the St Bernard

Stayed in June 2024

A little far from center or train station but there is a bus stop nearby. No towels supplied.

The big dog. It was clean but building is a bit old.

Stayed in May 2024

It's an old hotel, but everything was functional.

Stayed in May 2024

The sofas from lobby were not clean. Old furniture's everywhere. The shower was funktioning but not so comfortable. Need an upgrade.

The location was nice. We got public bus ticket during our stay to roam in Interlaken. The Wifi connection was good. Free car parking place was available. Service personal were amazing.

Stayed in June 2024

Quite a far walk from the train station (but there are some buses that can shorten your travel)

- Staff was very helpful. - There's a common space on the first floor (reception level) with sitting area and games. But we didn't have time to check it out much. - Room was pretty spacious for a family of 4 with our own bathroom. Bed was done up nicely too.

Stayed in May 2024

The toilet was the main issue, it was loose and rocking, almost impossible to use. The room had no locker, the bed frame was not the strongest and not much comfortable. I would recommend it for short stay, have no idea about staying more than 1 or 2 nights.

It's a beautiful building with a wonderful scenery in a walking distance from the railway station. Staff were available and easy to check-in. The room was cleaned well, and the quality of the internet connection was acceptable.

Stayed in June 2024

No kitchen apart from hot water and microwave, washer and dryer didn’t work very well

Clean and good location, rooms were nice

Stayed in June 2024

Door to shower was broken/no lock, water pressure in the shower was weak, and the shower is uncomfortable if you're taller than 6ft (182.88cm). Bed sheets seemed worn out.

Location was great, near bakery and bus station. Room was spacious and late check-in was convenient. They gave us bus passes for Interlaken, which was awesome.

Stayed in May 2024

Sure i will be back

Stayed in May 2024

There's no kitchen in the room, as seen in the picture

Very close to bus stop, 5 minutes walking to grocery store

Stayed in April 2024

felt like a hotel more than a hostel. staff were not very helpful.

private bathrooms were nice and everything was clean.

Stayed in June 2024

Nothing

It is not luxury and old place but I like it, definately will recommend

Stayed in May 2024

No towel provided, interior is old bu clean

The view, its proximity to both ost and west train station as it is in the middle of both 😀

Stayed in May 2024

Shower wasnt great, cold/hot, other gise

Good location, nice outdoor areas & bar.

Stayed in May 2024

The hallways had an interesting smell, and the toilet seat was missing a fastener.

Excellent value, 24h reception, the building was cool overall

Stayed in May 2024

Old but good

Stayed in May 2024

1) lack of bedside sockets to charge phone 2) absence of fridge to put food 3) absence of simple cooking facility to cook your own food 4) staff weren't that friendly (I am Asian and I have been to a lot of Asian hostels/hotels so I have a subjective standard of friendliness)

I really really love their friendly dog, Kai. Honestly made the stay super happy. It is also very near a bus station which can get you to Interlaken Ost. It is also an easy 15-20 minute walk from Interlaken West train station. The hotel gives an overall old rich classy vibe.

Stayed in May 2024

The charging hole is a bit old and loose. Better to get a new one.

View: The scenery of the double room is incredibly stunning!! I enjoyed spending time on the balcony and watching the sunset, mountains and the snow-capped mountains. It gave me a most soothing and enjoyable atmosphere during my time in Switzerland. I had thought Interlaken would be a boring city and thought this hostel was a bit far from Interlaken Ost/West Station (for us, a 15-minute walk is acceptable. And it was a wonderful time, especially in Interlaken. We were chatting while enjoying and taking pictures of the scenery!) However, the traffic was beyond my expectations. It is convenient to get to Interlaken Station. ps. You'll get a free bus travel card whilst you arrive at the hostel. Staff: The receptionist is friendly :) Room: I would say it was definitely better than I expected from the pictures I saw on booking.com. It is worth the price.

Stayed in May 2024

The beds were very uncomfortable you could feel every spring.

The hotel atmosphere was beautiful and the surroundings, staff was nice,

Stayed in April 2024