We had a very nice stay at Firefly. Very nice sized and comfortable apartment style accomodations. Nice Bar and Spa downstairs. Very nice breakfast spread delivered to the room in the morning. We loved it !

Stayed in July 2024

Beautiful spacious rooms, everything catered for. Spotlessly clean and bright. Within walking distance of everything. Very quiet. Wonderful, generous breakfast. Pool and spa are perfect for the end of the day. Just perfect. Thank you all.

Stayed in August 2024

Nothing

Everything

Stayed in August 2024

absolutely the best stay we had in Switzerland and kicks into the top 3 hotels we’ve ever stayed over last a few years! Friendly staff and super helpful! I don’t wanna leave the hotel once I went in the room!

Stayed in August 2024

Only some rooms can see the Matterhorn. Our view was nice, just in the opposite direction. Spa closes at 9pm.

Great location. You can hear the river. Amazing breakfast in our room. Incredible spa facilities (pool, jacuzzi, steam rooms, sauna, etc). Wonderfully helpful staff. Kitchenette. Bluetooth speaker. Even a dishwasher! Very comfortable bed. Balcony.

Stayed in July 2024

Stayed in a family suite and it was phenomenal. Starting off every day with breakfast to the room was a very nice included feature. The staff was very helpful and great to work with.

Stayed in July 2024

The bedroom needs blinds to provide privacy

The suites are spacious and well furnished

Stayed in July 2024

The hot tub facilities were closed with no notice to us.

The hotel is just a bit out of the main part of town, but the location worked great for us. Room was very nicely appointed with a full kitchen, comfortable bed & a nice living area & outdoor balcony.

Stayed in June 2024

Receptionists are very polite. They helped at everything.

Stayed in July 2024

I can't think of anything that wasn't outstanding. Seriously.

Absolutely everything exceeded expectations- they picked us up from the train station which was amazing, the facilities (sauna, steamroom, etc) are great, and the breakfast they offer is delicious! I also had one of the best massages of my life there with Matilda. The staff was so friendly and helpful. The kitchen was well equipped enough for us to cook ourselves dinner. They even let you keep the flipflops which I used often during the rest of our trip. The location is great because its close enough to walk to the main center street but away from the crowds enough to have a peaceful experience. The view from the room was A+. The Matterhorn can be seen from the property and the surrounding hikes are gorgeous. Highly recommend!

Stayed in June 2024

Nothing.

The room was lovely, the spa area and facilities were amazing, the breakfast was really nice - everything was perfect.

Stayed in June 2024

The location of the hotel is a considerable walk away from the train station, but i should've arranged a pick up from the train station to the hotel, so thats on me.

The room was amazing, huge and has a homey vibe. The staff went above an beyond for us! Opon check -in, the staff told us she was new and we were only her 3rd check-in on the job. She tried her best to answer all our questions and brought us to all the facilities in the building and walked us through our rooms, breakfast process and how to work the fireplace. The staff at the reception was always happy to help and answer our questions. When i mentioned we had to check-out at 5am, they even asked us if we needed some lunch packs for us to eat on our way to the next destination to which we happily obliged. The view was not bad considering there was a room with balcony that we could see matterhorn from. The gym was amazing! It had alot of equipments from cardio(threadmill, bicycles), lots of dumbbells, machines for shoulders , legs , chest, abs, and even a multi-purpose rack where you can do cables , benchpress, etc!

Stayed in June 2024

The beds were a little hard and the pillows were not great.

Breakfast in the room was great. The hotel provided a great day pack bag and the location was a quick 13 minute walk to the train station. The spa was excellent with a steam room, sauna and aroma therapy room and an excellent gym and pool.

Stayed in May 2024

Nothing

Everything! The room was lovely, there was a stylish cosy bar, and the swimming pool and jacuzzi were fab. Good quiet location 5 mins walk from the main shops.

Stayed in May 2024

shower was a little small.

huge space for the room and great natural light coming in.

Stayed in March 2024

Very well thought out, nice facilities

Stayed in March 2024

Quite expensive sky pass,

Astonish landscape, long slopes

Stayed in February 2024

Breakfast should be better.

Overall it was a nice stay.

Stayed in February 2024

This hotel is amazing! Our family of five found the suite to be very spacious with a cozy vibe. It’s a quick walk to everything in town, including shopping, restaurants, and the ski lifts, and the amenities are really nice, with a pool, hot tub, and sauna. Free breakfasts are delivered to the suite, which is a luxury. We cannot say enough good things about the staff either. Everyone was very kind and went over and above to make our stay amazing. We definitely recommend it!

Stayed in December 2023

Fantastic breakfast!

Stayed in December 2023

Nothing

Everything

Stayed in October 2023

nothing

Cozy room and new furniture Complete facility in wellness area. The staff are very friendly and helpful Unfortunately we had only one stay due to tight journey plan. It would definitely be turning back choice.

Stayed in September 2023

Location not in center of town. Will appeal to those who want to be somewhat away from town.

Clean and well appointed

Stayed in September 2023

The place is in a no-drive zone so you have to park up 5km away and pay for a train shuttle to reach it. they should have this included in the hotel prices instead of an added bill on arrival and late check-in You need to make sure you've eaten or got food with you as everything closes early

it's a spacious apartment and 5 mins from the cable car. beds were comfortable. got a good gym and spa with a jacuzzi and sauna steam and ice room

Stayed in September 2023