Away from the crowds of the city. Convenient to bus stop. Nice facility, spacious room, comfortable bed, and amenities, great choices for breakfast.

Stayed in September 2024

Everthing was great.

Very polite service. Willing to go out-of-the-way to help

Stayed in September 2024

We had an amazing stay at Hotel Felmis. The owners are very welcoming and always there to ensure our comfortable stay. The restaurant is a super plus!!

Stayed in September 2024

The reception is only open until 20:00, and if you arrive later you need to inform the hotel in advance to receive a code that will allow you to take the key out of a box located at the entrance of the hotel. The hotel does not have a pool, spa, or gym.

A small and pleasant hotel located in a pastoral village called: Horw, adjacent to Lucerne, less than fifteen minutes drive away. For those who do not have a car, there is a bus stop right in front of the hotel entrance that goes to Lucerne's main station and is free for hotel guests. For car owners, the hotel offers free parking. The hotel staff is very nice and helpful, the rooms are relatively small, but well equipped, clean and comfortable. The shower and bathroom are spacious, and the beds in the room are comfortable. The breakfast is very good and varied. All in all, this is a very good value for the price.

Stayed in September 2024

If I had to nitpick, the bedrooms and main hotel spaces were very overheated. We tried turning down the thermostat in our room, but to no avail. Kept waking up in a pile of sweat. Only thing that helped was keeping the windows open. They would also run out of croissants before 9 am every day. They were obviously a popular items and Felmis should have responded by ordering more croissants. We were twice disappointed during our three day stay.

Spotless room, comfortable bed, staff that went above and beyond, in-room fridge, wonderful included hotel breakfast (great selections), and delicious onsite restaurant with great food and service. Plus the FREE bus tickets to downtown Lucerne and back.

Stayed in September 2024

The breakfast is good. They provide fresh squeezed juices. The cheese is especially good.

Stayed in September 2024

Away fm lake

Air conditioning

Stayed in September 2024

hot water for shower not very consistent

nice breakfast and clean room.

Stayed in September 2024

Friendly and helpful,staff. Rooms were very nice

Stayed in August 2024

During our second visit to the restaurant there was a party of people whom the Manager obviously knew + was very attentive to. He would attend to other tables as well but this appeared very tokenistic - he came to our table twice + asked if we needed anything after our dinner? We asked for more drinks but he never brought them. We gave up asking in the end + decided to go elsewhere.

We were in Room 14 on the first floor. It is a corner room at the front of the hotel with a large balcony at the side. We didn't hear any road noise. The room was clean & spacious with a large, comfy bed, 2 comfy chairs + table. The shower was powerful. There was a safe + a fridge. We didn't use the coffee machine as it was pods. Air con worked very well. Breakfast was buffet style & all fresh. Staff were very friendly & quick to refill any items. We ate in the restaurant on 2 evenings. The food was very good, fresh + homemade. Restaurant staff on the first occasion were friendly & attentive. Plenty of parking across the road but bus stop is directly across the road and No. 21 goes to Lucerne every 30 minutes.

Stayed in September 2024

Helpful staff Breakfast

Stayed in September 2024

Nothing

Location and very good breakfast

Stayed in September 2024

Location was great the no 21 bus right outside the hotel into the train station at lucerne in 20 mins. All the boats fir the lake there too

Stayed in September 2024

It’s location

Stayed in September 2024

Nothing.

Hotel staff were welcoming and friendly. The room was spotlessly clean and the bed very comfortable. There was ample and safe parking opposite. Extremely convenient for access to local transport into Luzern

Stayed in September 2024

Nice and kind staff. Very helpful. Gave us free bus pass to travel within the city limits.

Perfect location!!

Stayed in September 2024

we dinner and breakfast both were excellant

Stayed in August 2024

The day we checked out, there was a broke down car on the bus route and we had to wait about 40 min to get one to go to Luzern main station. I doubt this is common but it does highlight that the bus experience is key to the hotel experience. Obviously the hotel had no involvement or connection with this.

Phenomenal hotel! The main draw here was the room with AC (proper wall unit) and a killer breakfast. Both delivered. We arrived in Luzern a bit early but needed to drop our bags. The front desk was more than happy to help us get checked in and said they would take our bags to our room. However, just a few minutes later they informed us our room was ready to go. So we were super happy to get settled in. After a good nights sleep due to the nice Air Conditioner, the included breakfast was one of the best we had overall in Switzerland. Everything you can imagine was available...cooked eggs and bacon, sliced meat, local cheese, veggies, several yogurts, lots of bread choices, self-service (great) coffee, desserts. They even had prosecco to make a mimosa (should you want to start your day out right!). The main compromise of the hotel is that you must take a bus to get between central Luzern and the hotel. Bus 21 drops right at the hotel. You can get it going either direction for about the same amount of time (requires a transfer in 1 direction). So it arrives about every 15 min. You will want to budget 20-30 min per trip depending on wait time. Additionally, the bus can take you to the S4/S5 train nearby to get to the start of Mt Pilatus. The bus runs late in the evening and fairly early in the morning. Some people may find this to be too much waiting around but we felt that this hotel is worth it, compared to the hot, noisy, just-as-expensive, no breakfast alternatives in the city. If you had a car, this hotel would an incredibly fantastic choice for the region.

Stayed in August 2024

Nothing, everything was 1st class

Very welcoming and helpful staff team, super clean and big , comfortable room, in good location with great public transport opposite the hotel

Stayed in August 2024

It is far from town

Clean, comfortable room, cute location

Stayed in August 2024

Location is not in very central location but this was not a problem for us.

Clean hotel with comfortable room. Plenty of free parking for hotel guests in other side of road. Location is about 20 min bus ride away from central Luzern, bus goes every half hour and runs until midnight. Bus stop just next to hotel. Hotel provides Luzern visitor card for guests so bus is free to use. Hotel breakfast good. Hotel staff was very helpful and with their instructions it was easy to do Mount Pilatus golden roumd trip.

Stayed in August 2024

The room, the service, the staff everything was just exceptional! I would love to stay there again!

One of the best hotels I have stayed in, in all my life!

Stayed in August 2024

Limited dining options at the site of the hotel.

Nice hotel for our family - clean, quiet, nice breakfast. Great location on the bus route. Out of the main city center but easy to get here on the bus. Quieter because it was located here.

Stayed in August 2024

Poor soundproofing could here other guest coughing

Stayed in August 2024