Am Acher, 3823 Wengen, Switzerland
#1 of 145 hotels in Wengen
Guests' ChoiceBased on 607 hotel reviews
9.5Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.3
Staff
9.9
Value for money
9.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 16 July 2024
Jordana
United StatesBeautiful Swiss hotel in great location. Staff was delightful and very helpful.
Stayed in July 2024
Reviewed: 13 July 2024
Heidi
United StatesN/a
We had a nice dinner at tge hotel tge night our our arrival. Location was a great base for our Bernese Oberland adventures.
Stayed in July 2024
Reviewed: 13 July 2024
Chaudhary
IndiaBreakfast can be a bit better
Perfect location
Stayed in June 2024
Reviewed: 13 July 2024
Callan
AustraliaAmazing place to stay in Wengen. I’m still amazed that Thomas and Sarah actually took the time to learn every guest’s name and chat to them, extending invitations to dinner and BBQs and sharing local events, but also striking the perfect balance of not feeling overly intrusive. They are so accommodating: I arrived early and was immediately told where to put my bags and when to come back, and given extensive tips by both Sarah and Thomas on what to do and why. The exterior looks old and a little kitschy, in a charmingly old-school way, but inside is modern and very clean/well-maintained. Yes, the rooms are basic (at least mine was) but they are exactly as described/pictured, and clean, comfortable, and cozy. I also expected a “garden view” or “city view” and instead ended up with an incredible view over the Lauterbrunnen Valley and the Jungfrau. The single best view I think I've ever had from a hotel and the most incredible place. I could have sat on that balcony for days! Breakfast was tasty and varied/substantial, and while I didn’t have dinner it sounded nice and the Thursday BBQ smelt good when I got home.
Stayed in July 2024
Reviewed: 11 July 2024
Julie
AustraliaThis was a gorgeous, typically Swiss hotel. The staff were incredibly helpful and friendly. Breakfasts and dinners were nice, especially the outdoor barbecue evening. The room was compact, spotless and had everything we needed. We enjoyed the private balcony. Having a lift to take up luggage was a bonus.
Stayed in July 2024
Reviewed: 10 July 2024
Jennifer
United StatesAbsolutely nothing. It was perfect!
Fabulous staff, wonderful breakfasts, great and comfortable rooms!
Stayed in July 2024
Reviewed: 10 July 2024
Julie
United StatesWe had 3 people in our party and Booking.com said needed two rooms. When we got there we got a room with 4 beds and a room with a single bed. We could not cancel that room with one bed. Also the dinner was not great. Not at all gourmet to be honest. Breakfast on the other hand was great.
Location, location, location! So quiet compared to Lauterbrunnen. Great staff! Bunnies!
Stayed in July 2024
Reviewed: 9 July 2024
Garvee
SingaporeThe downhill road that leads to the hotel can be tricky if you have lots of luggage and kids and strollers to carry!
Service, service and service The staff at Edelweiss is commendable. We were traveling with 2 toddler kids and the staff did everything in their power to make us feel at home and to accommodate any request we had. Food was amazing. We stayed there 3 nights, and had dinner at the hotel. We are vegetarians and had special requests for kids meal which the chef was more than happy to accommodate to. Rooms are small but beds are comfortable. Location is amazing with a view of snow covered mountains from windows.
Stayed in June 2024
Reviewed: 8 July 2024
Sri
IndiaNo shampoo and conditioner, not many options for vegetarians.
The staff were exceptionally helpful.
Stayed in July 2024
Reviewed: 6 July 2024
Annelyn
United StatesNothing
everything!!! Location was perfect, in a quiet little town, we had perfect view of the lauterbrunnen falls, I loved how peaceful wengen was. The hospitality of hotel edelweiss is top notch, we were greeted by Thomas and he remembered every guests name, made sure everyone had a solid itinerary plan and all their needs being addressed. The breakfast was very delicious too, I looked forward to eating it. The facility had so many thoughtful little things (a candy plate, hot and cold drinks for guests, sauna, etc). Highly recommend and would love to stay again in the future!
Stayed in July 2024
Reviewed: 6 July 2024
Yan
TaiwanThe transportation to the location is inconvenient for the tourists without car and also with a big luggage.
As an asian, Swiss breakfast is quite unfamiliar and that makes me hard to giving a rate. only could say : the food is fresh!
Stayed in July 2024
Reviewed: 5 July 2024
Jen
United StatesNothing!
Beautiful views, nice breakfast, thoughtful amenities, exceptionally friendly staff.
Stayed in July 2024
Reviewed: 5 July 2024
Sloyer
United StatesEverything was great!
The property was in an amazing location with beautiful views. The best part of the stay was the hospitality offered. We were greeted with a wine and cheese tasting in the garden, delicious breakfast was included with our stay, the staff did our laundry for us in the same day for a reasonable price, and they offered to help us make reservations when the onsite restaurant was closed for a night. Most importantly though, Tomas at reception really made our stay, essentially planning our itinerary for us, giving us tips for how to maximize our time in Wengen/the Jungfrau region. We completely followed all of his recommendations and were so glad we did. Would highly recommend a stay at Hotel Edelweiss to anyone visiting the Jungfrau region. Our trip truly would not have been the same had we stayed anywhere else.
Stayed in July 2024
Reviewed: 5 July 2024
Liza
SwitzerlandWonderful view of Jungfrau. Tomas was very helpful and suggested the hiking routes to see the beautiful view of the valley and the Alps.
Stayed in July 2024
Reviewed: 3 July 2024
Phyllis
United StatesThe staff are the best.
The staff are amazing. We had a lovely time.
Stayed in July 2024
Reviewed: 3 July 2024
Siobhan
IrelandThat I couldn't stay longer!!!
I loved my stay at the Hotel Edelweiss. Everything was exceptional and revolved around giving hotel guests the best possible experience. What a personal hotel (this is rare) Tomas, Sarah, Randa and the other lovely lady who worked in the dining room ( apologies never got your name) were friendly, chatty and nothing was too much trouble. Mattias, the chef, presented us with a gorgeous 4 course meal ( I ate in the hotel on 3 of my 5 nights) I booked a room with a balcony which had a great view of the Jungfrau. If you have children the hotel is perfectly situated beside a playground and of course the hotel bunnies (about 8 of them I think) are a major attraction!!! I was sad to leave but will definitely be back....already looking at dates for next summer! The hotel is only a five minute walk from Wengen village and the train station. 10 out 10 from me!!!!
Stayed in July 2024
Reviewed: 3 July 2024
Marysol
Singaporenothing
We liked everything from the warm hospitality of the staff to the amazing view from our balcony. Thank you for nourishing us with the included breakfast and dinner, the flavour were all awesome!! We would love to come back to this place.
Stayed in July 2024
Reviewed: 2 July 2024
Shoba
IndiaNothing specific
Location Staff Amazing views
Stayed in June 2024
Reviewed: 30 June 2024
Shaza
SwitzerlandFrankly, there was nothing I didn't like.
I didn't feel like I was treated as a hotel client. I was treated like a houseguest visiting a warm, welcoming family. The staff are genuinely friendly. So far beats any other hotel I stayed at. The chef went above and beyond our expectations. He shared exceptional care, and the food was excellent. I would definitely recommend and for sure visit again.
Stayed in June 2024
Reviewed: 27 June 2024
Kallum
United KingdomNothing, good location with free breakfast. Can’t complain
The staff are great, really kind. They greeted me by name on arrival and showed me the facilities. You can help yourself to tea/coffee in the lounge downstairs and you can book a time slot for the sauna which is clean and private. Room was cosy, clean and fine for what you need after a day hiking.
Stayed in June 2024
Reviewed: 25 June 2024
Kmb
United StatesLoved everything.
My husband, son, daughter in law, granddaughter and I stayed here 3 nights. Everything was wonderful. Staff was exceptional (especially Tomas, who helped us reserve paragliding and all his advice on things to do!) from the booking to check in to check out and all times in between. Breakfast buffet was great, and the "backyard barbecue" dinner was super. They have a hutch with a mother rabbit and her 6? 8? many babies that our granddaughter loved playing with. We loved Wengen and the Hotel Eidelweiss and would stay again in a heartbeat.
Stayed in June 2024
Reviewed: 23 June 2024
Heiwon
United Statesnone
The location was perfect.. right in middle of B-O area - 5min to train station... we explored all around the Jungfrau region from this Wengen base.. The staff was amazing... They were always present during our breakfast and dinner, and made sure everything was taken care of and made us feel like a family. We did all our dinner meal at the hotel, and variety of different menu every night was delicious.. Food was top notch.. Dinner was farm to table ingredients, and incredibly fresh. I would like to thank Daniel and Thomas and the rest of the staff for amazing hospitality, they went above and beyond for making us feel welcome and treated us like part of a family.. As a side note, Daniel is the hotel owner and is apparent, he went into hotel business to serve people.. he has a philosophy of reserving one room empty for missionaries who may not afford to come to Swizerland.. - I was blessed to meet him..and will definately return..
Stayed in June 2024
Reviewed: 23 June 2024
Phil
AustraliaThe pillows are typical of European hotels - incredibly thin. But it was very easy to get a few more.
Fabulous hotel! The staff are just the best. Nothing was too much trouble! Breakfasts were good. Loved the free tea & coffee supplies in the lounge & the biscuits & sweets were an added bonus. We had dinner there on the 1st night & it was delicious & good value. The view over the mtn was spectacular (when the clouds cleared)
Stayed in June 2024
Reviewed: 23 June 2024
Lisa
United StatesNothing.
What a beautiful spot and the most gracious staff! They went above and beyond to get to know each guest by name and assist in any way possible! The breakfast consisted of a variety of items and I recommend taking the dinner… the chef created some delicious works!
Stayed in June 2024
Reviewed: 22 June 2024
Shonnu
United StatesI wished we could have stayed longer :)
Our recent stay at Hotel Edelweiss in Wengen was nothing short of perfect. From the moment we arrived, we were warmly welcomed by Tomas, who truly made our stay exceptional. Tomas is incredibly personable, remembering not only every guest's name but also details from past conversations with all the guests. His genuine care for his job and the guests is evident, providing the best service I have ever experienced at any hotel. The culinary experience at Hotel Edelweiss was outstanding. Mattias, the chef, delighted us with his tasty and creative dishes, all prepared with incredibly fresh farm-to-table ingredients. Every meal was a feast for the senses, and we looked forward to each dining experience. The views from the hotel were breathtaking, with everything centrally located, making it easy to explore the stunning surroundings. A highlight of our trip was proposing to my partner at Männlichen on the royal walk, a moment made even more special thanks to Tomas, who kindly provided us with ponchos. In summary, our stay at Hotel Edelweiss was memorable in every way. The impeccable service, outstanding food, and stunning location made it a trip we will cherish forever. Thank you, Tomas, Mattias, and the entire team at Hotel Edelweiss, for making our stay unforgettable. We can't wait to return!
Stayed in June 2024
Grimston, UK
Ingonish, Canada
Rauris, Austria
Les Menuires, France
Nyons, France
Encarnación, Paraguay
Accra, Ghana
Chiang Rai, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content