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Reviews of Hotel Edelweiss

Am Acher, 3823 Wengen, Switzerland

#1 of 130 hotels in Wengen

Guests' Choice

Review score

Based on 529 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.5

  • Facilities

    9.2

  • Staff

    9.9

  • Value for money

    9.3

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 20 June 2024

    10
    Kindness of and conversations with staff made this place shine
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Staff, views, home cooked meals

    Stayed in May 2024

  • Reviewed: 19 June 2024

    9.0
    I enjoyed the place very much, including the dinners
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Toilet a bit too small

    Staff was friendly and helpful

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Loved the Swiss authentic feel about the place with a stunning view.
    • Leisure trip
    • People with friends
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Limited food choices

    Very quaint and typically Swiss. Daniel and his team went out of their way to look after us and recommend some great things to do.

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    We randomly selected the Hotel Edelweiss from a website, and once staying there felt incredibly lucky to have made such
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Thomas and the rest of the staff team were very hospitable-we were made to feel so welcomed. The hotel is in a really great location within Wengen, and it is clean and spacious. There are several common areas to enjoy, with coffee, tea and biscuits available anytime to enjoy in a very comfortable lounge, or on one of several outdoor sitting areas. We enjoyed all of our breakfasts, with several choices each morning, and delicious dinners, in particular the barbecue dinner. It was our best dinner of the entire trip!

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Great hospitality and fantastic place
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike

    Everyone at the hotel specially the owners were kind and helpful, the place and restaurant are highly recommended, the chef was great surprising us with more delicious dishes everytime.. it is clean and cozy located at Wengen and few minutes walk from train station

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    Lovely stay in Wengen, only wished it could have been longer.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Everything was excellent. Fantastic hotel with wonderful friendly and helpful staff. It has such a nice homely feel, excellent food. Comfortable and quiet, with great views.

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Excellent

    Stayed in June 2024

  • Reviewed: 16 June 2024

    10
    Great views, wonderful staff!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The location, view, breakfast, dinner, and especially the friendliness of the staff far exceeded my expectations at this hotel. It was the best part of our European trip.

    Stayed in June 2024

  • Reviewed: 15 June 2024

    10
    Spacious room, good breakfast, friendly and helpful staff
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Very good location. It is very easy to hike around and see stunning views. Staff are nice and helpful!

    Stayed in June 2024

  • Reviewed: 15 June 2024

    9.0
    Good
    • Business trip
    • Solo traveller
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Walking from train station to the hotel is a little long if you take big luggage.

    The hotel has heater, and the girl in reception is really nice. Also there’s a place for entertainment and drinks.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    One of the most beautiful locations I've ever stayed in as well as wonderful staff and food
    • Leisure trip
    • Group
    • Double Room with Balcony
    • Stayed 3 nights

    The only thing I could say I didn't love was the tiny shower with a bit of a slippery floor in it. I'm only 5-3 and average weight and it felt very tight for me. The room also felt colder than I like the first night and we couldn't adjust the thermostat, but the bed was so warm and cozy it ended up not being an issue after we settled in. Both of these were small issues that would in no way affect me staying here again. This place is a goldmine. The owners and staff care so much about your stay being perfect. I would highly recommend to anyone who wants to stay in this area!

    We are not big eaters, but breakfast had everything we would want for a nutritious, delicious start to the day. The waitstaff were so friendly and accommodating. We stayed three nights and ended up eating at the restaurant all three nights, which we were not planning to do, but upon speaking to the chef couldn't resist. The dinners were delicious and we thought a great value at 35 euros per person. We loved that they used local, in-season food. The servings were as they should be and not gigantic United States portions. We also loved knowing that the owner of the hotel has a cow whose milk they use to make some of the cheese that's eaten at the hotel. The beds were super comfy and the room quiet. We had a balcony, which I would definitely recommend. The staff could not be any better. It feels more like you're family than customers when you stay there. We also borrowed walking sticks for hiking, which saved us from having to buy any. Very nice! Can't wait to stay here again. Was absolutely the highlight of our two-week vacation in 7 different cities.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Warm and welcoming place to stay in a gorgeous corner of the world - would definitely return!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights

    The bathroom was quite small but very clean and fully functional.

    All staff that we interacted with were delightful, very friendly and helpful. The breakfast variety was quite good. The views from our room (109) were fantastic - I especially liked the cross-breeze we got from having windows on two walls instead of just one. The baby bunnies and their mama in the pen by the garden were so fun to watch!

    Stayed in June 2024

  • Reviewed: 13 June 2024

    10
    Great location close to the train station, the supermarket, restaurants and pubs. The owners were beyond helpful and fri
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Loved the location, the property owners, the meals they served and the views.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Fantastic stay, would definately come back!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted via mobile

    The rooms were pretty small , but worked out for us because we were only in our room at night to sleep. It was also very quiet which was nice

    The Hotel staff were so kind and attentive, Tomas, Daniel, Claudia and Randa. They all worked so hard and were always ready to help with anything. The rooms were always cleaned so well, the breakfast and cooks had a constant supply of food, eggs, an assortment of the best swiss breads, deli meats and cheese, and everything else you might want to put on bread, they also had yoghurt and nuts. We had dinner one night as well at the hotel and it was fantastic, it was BBQ meats and sausage and a buffet of salads. The chef they have on hand was outstanding. By the time we left we felt like we were leaving family, everyone was so kind.

    Stayed in June 2024

  • Reviewed: 11 June 2024

    10
    Great location, warm welcome, extremely clean, great value
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Incredibly welcoming hotel, really felt like a home from home and very relaxing. All the hotel staff were extremely helpful and nothing was a problem, we stayed with our toddler and they really went out of their way to help us all have the best time possible. The hotel is great value for money for the half board option and incredibly clean, with lots of areas to relax in and a well equipped children’s playroom and park outside made it fantastic for entertaining the little one. It was a real pleasure to stay!

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Fantastic Staff and Great Views in Wengen
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was tiny and difficult for a larger guy like myself to move around in. The single room only had a twin/single bed and not a full/double, but not a big deal, especially considering the price is so reasonable compared to other options in Switzerland.

    The staff were fantastic and made my stay an incredible one. They were more than happy to help answer my questions about things to do in the area and were super accommodating to my requests, such as making me a to-go breakfast when I had to leave early before breakfast started on my last day. All of them were very friendly and were a pleasure to chat with. The room was large and had a balcony with a great view of the surrounding mountains. Dinner was available on some nights for a very reasonable price by Swiss standards. The hotel was located only a 5 minute walk from the train station, but it's straight downhill, so be prepared to carry your bags uphill to get back or call a taxi (Which the hotel also seems to be able help with, as I heard them helping another guest with it)

    Stayed in June 2024

  • Reviewed: 10 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Budget Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing actually, our 2 nights stay were so comfortable.

    All the staff are very friendly and accommodating We had breakfast and dinner in their restaurant food we're delicious. The location of the hotel was really good with a good view of the mountains. Beds were comfortable.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Absolutely incredible stay! We would come back here again and again. We could not say enough good things about our exper
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Beautiful location, accessible, charming, clean, amazing staff

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Great location and customer service is excellent.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    It would be nice to have a small refrigerator in unit.

    The staff was awesome. Thomas was very helpful, courteous and always had a smile. The barbecue was great and the team (chef, servers, etc) provided excellent service.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Amazing Staff & Stunning Views.
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Staff: Simply the best: Thanks Daniel, Thomas, Randa, Sarah, Claudia and Chef Matthias for making our stay a memorable one. Views: Stunning Views from the balcony. Dinner: Highly recommended.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    Excellent in every way
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great! Dinner was nice and the room was clean and cozy and the staff were all very nice. Good location too.

    Stayed in June 2024

  • Reviewed: 8 June 2024

    10
    Felt like home :)
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    The slopes are a bit of an issue if you have heavy luggage or are elderly.

    Best customer service ever. Friendly and accommodating throughout. I came back late from a hike and they kindly extended the dinner hours without a grouch. Lent me a raincoat for a rainy-day outing at Trummelbach Falls. Sorry that I had to rush off to catch the train without saying a proper goodbye!

    Stayed in May 2024

  • Reviewed: 4 June 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful room and views, friendly staff, wonderful breakfast, perfect location, the list goes on :) What stood out to me was I was on my way to a hike and a bit lost and the staff that was going home on her bike stopped and helped me with directions, so wonderfully kind :)

    Stayed in May 2024

  • Reviewed: 3 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    Showers were small

    Great breakfasts and dinners. Staff was so nice and helpful.

    Stayed in June 2024

Showing 1 – 25

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