Rue de 5 x 4000 metres, 3961 Zinal, Switzerland
#8 of 18 hotels in Zinal
Guests' ChoiceBased on 73 hotel reviews
8.1Cleanliness
8.3
Comfort
8.3
Location
9.3
Facilities
8.0
Staff
8.9
Value for money
7.9
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 9 April 2024
Jean-luc
SwitzerlandBreakfast buffet could be improved
Breakfast was OK though would expect better bread choice, spa was really nice, room quite and clean, very convenient for a familly
Stayed in January 2024
Reviewed: 18 March 2024
Michael
United StatesWiFi: We stayed in the upstairs corner room, and the WiFi did not reach the room (room 216). The hotel should invest in another router/extender for the corner rooms because that was a major downfall. Since we didn't have cellular service, we could not access the internet from within our room. I would rate the WiFi a 2/10 because of that (although it worked great in the lobby and common areas). Restaurant: We had one weird interaction with one of the restaurant waiters. He dropped money from another table on his way to the register, so we picked it up and tried to get his attention to give it back. He couldn't be bothered and acted extremely rude, refusing to give us attention. When we finally gave it back to him, he was ungrateful.
The staff are incredibly friendly. The tall man who works the front desk/restaurant did an amazing job of making us feel welcome. The hotel is in a great location, just a quick walk to ski rentals and the gondola up the mountain. The Spa is incredibly nice, and we liked that it requires reservations as you usually have it to yourself.
Stayed in March 2024
Reviewed: 18 December 2023
Jorge
SwitzerlandReally nice staff, great location, and really nice to have the spa after a day of great skiing too
Stayed in December 2023
Reviewed: 18 September 2023
Ilker
SwitzerlandThe rude waiter at the restaurant, bald and long. Very unfotunite.
Nice room, clean and spectecular view. Spa was great too. Very friendly staff. Great location.
Stayed in September 2023
Reviewed: 13 September 2023
Jenna
United StatesGreat place to stay in the middle of a long trek through the alps. There wasn’t much open the evening we were there so we had dinner in the hotel restaurant - it was delicious!
Stayed in September 2023
Reviewed: 9 September 2023
Philip
SwitzerlandWould have booked a balcony had one been available!
Perfectly situated in the centre of the village. Very helpful and attentive multilingual staff, comfy (if compact) room with mountain view. Good restaurant.
Stayed in September 2023
Reviewed: 3 September 2023
Soukayna
SwitzerlandA little bit “vintage”
The staff were really nice and friendly. They help you with anything you asked.
Stayed in September 2023
Reviewed: 9 August 2023
Andrea
SwitzerlandThe bed was a bit soft for me.
Very central with easy check in and a good breakfast.
Stayed in August 2023
Reviewed: 30 May 2023
Chiara
Switzerlandthe jacuzzi wasn’t working during our stay but otherwise everything was great
great location, clean, beautiful rooms, dogs allowed.
Stayed in May 2023
Reviewed: 21 May 2023
Kitty
Hong KongGood breakfast ,staff are helpful
Stayed in May 2023
Reviewed: 30 March 2023
Rosmarijn
SwitzerlandRoom was a bit dated and the service in the evening in the restaurant was not as good or friendly as in the morning.
Great breakfast and spa. Hotel staff was very helpful.
Stayed in March 2023
Reviewed: 26 February 2023
Kristin
SwitzerlandOur room faced the street which brought a lot of noise. We like it cool at night and having the window open caused the noise from the street to be even louder. Since it is a very small town, I imagine any hotel close to the main part of town would have the same issue of hearing loud people at all hours of the night. We will definitely consider a future trip to this village and hotel, but would request a room not at the front.
very friendly and helpful staff, great spa including hot tub, sauna & hammam (need to schedule a time in advance), excellent location with easy access to overnight parking and more importantly the ski lift, pet friendly for a reasonable fee, spacious bathroom, restaurant attached with gluten free options
Stayed in February 2023
Reviewed: 15 December 2022
Ekaterina
Luxembourgthe period I stayed was mid December, not yet the ski season. so the heating in the room was barely on. I slept under two blankets.
location is very good, my room 204 had great view, it was quiet and nice.
Stayed in December 2022
Reviewed: 24 August 2022
John
United Statesone not nice waiter in restaurant in evening
location helpful reception staff comfortable beds mini fridge clean breakfast pizza in restaurant nice waiters in restaurant groceries next door balcony with view
Stayed in August 2022
Reviewed: 13 August 2022
Lia
NetherlandsEverything was pink - the carpet, lamps, sheets, and duvet.
Good breakfast (included), option to book a 3 person room, location
Stayed in August 2022
Reviewed: 8 August 2022
Erin
BelgiumThe rooms are a bit old and we had a smaller one, but everything is decent and works so that wasn't really a problem.
The location was beautiful. Zinal has a lot to offer. The staff was extremely friendly. There was a very nice wellness area.
Stayed in August 2022
Reviewed: 2 August 2022
Samantha
FranceThe carpet in my room was filthy. Needs replacing. Other guests said the same.
Great location, excellent staff (super helpful) and food. Room was a little noisy on the high street (great location though!) but bed was super comfy. Also let us have an early breakfast - thank you!!!
Stayed in July 2022
Reviewed: 29 June 2022
Norbert
United States—-
top location, good restaurant&breakfast, new and nice spa area, great for families: the 2-story 4 bed setups.
Stayed in June 2022
Reviewed: 31 March 2022
Ruth
SwitzerlandA coffee machine would have been a nice touch....
Spa area ultra modern and appeared new and really lovely, plus a maximum limit to number of people in there at any time which gave an excellent chance of using the jacuzzi, etc. The staff were very attentive to detail, communicating amongst themselves to discreetly go out of their way to make things perfect (on learning that I had a blinding headache after skiing, they made sure that we were seated in a very quiet area for the evening meal). Staff went above and beyond, and were all happy and cheerful, which reflects on excellent management.
Stayed in March 2022
Reviewed: 14 March 2022
Fabien
SwitzerlandThe worst cheese fondue i ever had in my long life at the hotel-restaurant.
The location in the center of the village and only 300 meters from the lifts for skiing.
Stayed in March 2022
Reviewed: 3 March 2022
Dominique
SwitzerlandI could not have dinner in the hotel
room, location
Stayed in February 2022
Reviewed: 3 January 2022
Rashida
SwitzerlandVery central.
Stayed in January 2022
Reviewed: 29 December 2021
Ian
Switzerlandnothing
good size room with balcony. excellent restaurant with good spacing between guests.
Stayed in December 2021
Reviewed: 15 September 2021
Matteo
SwitzerlandIn the restaurant they make indeed a very good pizza!
Stayed in July 2021
Showing 1 – 25
Guangzhou, China
Richmond, USA
Provins, France
Trakai, Lithuania
Lake George, USA
Jakarta, Indonesia
Myrtle Beach, USA
Rothesay, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content