Rugenparkstrasse 8 - 10, 3800 Interlaken, Switzerland
#37 of 57 hotels in Interlaken
Guests' ChoiceBased on 91 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.4
Facilities
8.5
Staff
8.6
Value for money
7.5
Free WiFi
9.4
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End of dialog contentReviewed: 23 June 2024
Tanisha
IndiaIt wasn’t easy to contact the reception/front desk as there’s no intercom in the room.
The apartment was spacious although it would be nicer to have 2 bathrooms for 4 people rather than 1. Clean, tidy and neat apartment right by the station.
Stayed in June 2024
Reviewed: 22 June 2024
Thamer
Saudi Arabia1- the building beside train station which is noise. 2- the housekeeping didn’t clean the apartment well in daily basis . 3- if you have car you need to pay extra money and you need also to ask them to open the grage for you if you want to part every time. 4- the pillows weren’t comfortable . 5- No AC if you face hot day
The location is perfect in the heart of interlaken center . The apartment was spacious .
Stayed in June 2024
Reviewed: 19 June 2024
Zenobia
AustraliaNothing in particular. Would be good if there was a bar fridge but that is not a negative.
Location was perfect as the hotel is located on the train station so it is very convenient. Great breakfast and very clean rooms. Room was large. Good facilities.
Stayed in June 2024
Reviewed: 18 June 2024
Safa
Saudi ArabiaToilet tissue was not enough for the number of persons for the booked period I suggest adding kitchen towel and dish soap and a sponge for kitchen top cleaning and kitchen paper
Everting
Stayed in June 2024
Reviewed: 16 June 2024
Satinder
AustraliaNothing
The rooms are spacious, the proximity to the train station and amazing views from our windows.
Stayed in June 2024
Reviewed: 15 June 2024
Huzefa
IndiaLocation
Location is very good
Stayed in June 2024
Reviewed: 13 June 2024
Larry
United StatesNo manager on duty during weekends. Cleaning staff didn’t clean our room one day. Didn’t fix non-working body wash bottle after I brought to the attention of the front desk . Have outsourced cleaning duties and staff continues to screw up. Ridiculous!!
Interlaken West train station and Lake Thun ferry outside the hotel. Personnel at front desk, July, and Guido in the bar great.
Stayed in June 2024
Reviewed: 10 June 2024
Faisal
Saudi ArabiaSmall room
Good location Value for money Excellent breakfast
Stayed in June 2024
Reviewed: 9 June 2024
Fui
SingaporeRight at the Interlaken West station, close to all amenities
Stayed in June 2024
Reviewed: 7 June 2024
Laurence
United KingdomThis is a new complex and I would have provided a higher rating but a few things need to improve. I booked a family self catering apartment but there were no plates, cups, cutlery etc. Not a big issue for me personally but I did overhear another family complain. I can imagine the above issues will be addressed shortly but the apartment was clean, very spacious and amazing views from the balcony.
The location is superb and has great views from the balcony. Next to Interlaken West for links to all the main tourist attractions of the area.
Stayed in June 2024
Reviewed: 6 June 2024
Ching
AustriaNoise comes from doors’ joints.
New & clean
Stayed in May 2024
Reviewed: 5 June 2024
Adriano
MacaoThe elevator is extremely tiny.
The location is awesome. The staff named Sergei is very helpful, friendly and polite.
Stayed in June 2024
Reviewed: 31 May 2024
Barbara
United StatesThe hotel’s location is really ideal as it is just beside the train station. Their breakfast was good.
Stayed in May 2024
Reviewed: 30 May 2024
Irene
IndonesiaAir circulation in toilet is not too good
Right in front of the train exit and around tourist area. The room is very quiet soind proof. Very clean , Spotless
Stayed in May 2024
Reviewed: 29 May 2024
Shelly
CanadaMy only complaint is the air conditioning didn't really cool down the room, even on the coolest setting.
Excellent location right next to Interlaken west train station. Very clean with nice decor, everything brand new as hotel just opened last month. Friendly staff. Great selection at breakfast. Firm but comfortable bed. No noise from the room Quick check in/out.
Stayed in May 2024
Reviewed: 27 May 2024
Gus
United StatesNothing really!
Excellent location and brand new!
Stayed in May 2024
Reviewed: 26 May 2024
Manesh
United Arab EmiratesIt was expensive, I think it's not worth that much, they say we are 3 star hotel and they even don't have conditioner in the washroom. I know what 3 star hotel looks like. It's not worth it, I paid enough money for the 3-star hotel.
I like the location, It was nice and near the lake.
Stayed in May 2024
Reviewed: 22 May 2024
Christopher
United KingdomCar parking a little expensive.
A modern hotel that has only been open one month when we stayed. The staff were extremely helpful and keen to please. The hotel provides a very good breakfast and reasonably priced evening menu, although not extensive. The hotel is situated very close to the main centre of Interlaken and near to a number of restaurants. Car parking is available, although expensive.
Stayed in May 2024
Reviewed: 21 May 2024
Kerith
United KingdomMinor for most I think but they Didn’t have cotton sheets. I found the bedding quite itchy as I have sensitive skin.
Location was great, sound proof room and a high spec design. All staff were so friendly and welcoming.
Stayed in May 2024
Reviewed: 21 May 2024
Ijlal
CyprusNothing at all
Everything about this stay was perfect. Lovely hotel, new, clean and beautiful design.
Stayed in May 2024
Reviewed: 20 May 2024
Rebeca
ChileHousekeeping was not so good.
Very comfortable and soundproof. Beautiful view.
Stayed in May 2024
Reviewed: 19 May 2024
Peihua
SingaporeIt’s a 3 star hotel, hence limited amenities. Shower cap, toothbrush, slippers are not available. There’s no queen bed, only 2 single bed combine together (not a big issue)
The location was very very good. Right outside of interlaken west SBB. It’s quite spacious and comfortable with USB and USB c charger.
Stayed in May 2024
Reviewed: 19 May 2024
Romtera
MaldivesThe best location
Stayed in May 2024
Reviewed: 14 May 2024
Mahmoud
JordanRoom size is relatively small. No facilities.
Location is perfect. Breakfast is great.
Stayed in May 2024
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