Nordstrasse 1, Unterstrass, 8006 Zürich, Switzerland
#16 of 124 hotels in Zürich
Guests' ChoiceBased on 403 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
9.0
Staff
9.1
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 24 September 2024
Ghazanfar
United Arab EmiratesThis was my first time in Switzerland, and I noticed that there was an additional charge for the kitchen. Additionally, the reception was not open 24 hours, although we didn’t require it during our stay.
Our stay at this charming hotel was truly amazing. The location is serene and peaceful, making it a perfect retreat, although it’s a bit far from shops. We loved it so much that we rebooked for our return to Zurich. The breakfast was delightful and served right in our room, adding to the overall experience.
Stayed in August 2024
Reviewed: 16 September 2024
Ali
United StatesThe fact that they charged 20 chf each day to use the kitchen is crazy. When you pay 600 CHF per night for a one bedroom apartment then you want to use the kitchen, ... They locked everything and we had to ask them to come and open it up after they ensured that we pay for 20 CHF, just add the 20 CHF to your rate, ridiculous thing to waste your time during a trip...
Very good Stay: Location great, inside unit is nice and goo decoration, and staff that are polite and nice
Stayed in August 2024
Reviewed: 14 September 2024
Fai
Saudi ArabiaEverything
Stayed in September 2024
Reviewed: 5 September 2024
Parsa
SpainThere wasn't anything that we didn't like about this booking.
Very clean rooms, perfect location, exceptional service, and outstanding staff.
Stayed in September 2024
Reviewed: 2 September 2024
Abdulaziz
Saudi ArabiaLightening.. it’s a bit dim in the rooms
Location , design was great, size of the room was good, breakfast in the room was excellent
Stayed in August 2024
Reviewed: 27 August 2024
Saeed
United Arab Emiratesthat theres no drinking water available at rooms
the big suites
Stayed in August 2024
Reviewed: 25 August 2024
Thuy
United StatesThe suite was beautiful, clean, and comfortable. The staff were responsive and friendly.
Stayed in August 2024
Reviewed: 11 August 2024
Amber
United StatesThe washer/dryer combo doesn’t really work & is very small. There isn’t any silverware or plates in the kitchenette, which was a little strange?
The 2 bedroom suite was very spacious for families. Everything was clean. Staff very friendly.
Stayed in August 2024
Reviewed: 10 August 2024
Norah
Saudi ArabiaLocation as it is a quite far from center Takes 15 minutes walk
Rooms are great, service snd staff are amazing The hotel is well furnished and decorated The breakfast is great and served at room
Stayed in August 2024
Reviewed: 9 August 2024
Eileen
BahrainThe shower space is a bit small and the shower curtain was not that effective in keeping the water sprays from wetting the floor. Since there were four of us, the bathroom floor was wet most of the time.
We arrived late in the evening but Irene at the front desk was super friendly and helpful. The online pre-check in system was great because they already had all our details when we got to the hotel and we didn't have to spend extra time at the front desk. The breakfast options were great and having it served and presented beautifully in our room was a bonus. We stayed in the Executive One Bedroom suite that had a dining table and a kitchenette and even a washer/dryer. We loved the large space (very rare these days) because there were four of us and the room was well decorated and well equipped. The location was fine for us. Everything was within a short walk from the hotel even the train station.
Stayed in July 2024
Reviewed: 8 August 2024
Juan
United StatesNot much to complain about. The place had everything we needed and then some. Only very minor knock is no fresh fruit in the continental breakfast.
The location was superb—both central and quiet. The staff were friendly and helpful. The room was spacious and comfortable. The breakfast was plentiful. And the in-room washer/dryer was a nice touch.
Stayed in August 2024
Reviewed: 30 July 2024
Ki
South KoreaCannot find proper restaurants near the hotel, but we can easily find nice ones near Zurich Central Station. So, not a big deal. It would be good to have a small bar or place in case we want to have dining for dinner.
The location is very near the Zurich Central Station - about 10min walk only. This is located on little uphill, but not that hard to walk. Room is very cozy and big enough for our family. It was very quite and nothing bothers us during sleeping. Also, staffs are very kind. Breakfast was deliverd to our room because there's no restaurants.
Stayed in July 2024
Reviewed: 27 July 2024
Salah
KuwaitThis is my second experience and it is considered one of my favorite places in Zurich.
Location -Cleaning -Friendly staff
Stayed in July 2024
Reviewed: 21 July 2024
Priyanka
IndiaClean, modern rooms with efficient service.
Stayed in July 2024
Reviewed: 20 July 2024
Iva
United StatesCleanliness; delicious breakfast; location ; helpful staff; very convenient to public transportation - every aspect of EMA was outstanding
Stayed in July 2024
Reviewed: 18 July 2024
Renee
United StatesOur room location- floor 2
The rooms were very spacious and comfortable. The breakfast was good, with plenty of food delivered to your room at your requested time. It was about a 10 minute walk from the train station-uphill. The only thing I did not like, was our room location. It was on the floor below the reception area. I felt like we were going down into a dungeon, each time we went to our room. Once inside it was fine, but I would have preferred a room on an upper floor. I would not recommend rooms on floor 2.
Stayed in July 2024
Reviewed: 17 July 2024
Megan
United StatesVery comfortable and spacious room that was well appointed. We would definitely stay here again!
Stayed in July 2024
Reviewed: 15 July 2024
Renee
United StatesThe location of my room.
Ema house was clean and spacious. The breakfast was delicious and the staff was very helpful. I would highly recommend EMA house and suites!
Stayed in July 2024
Reviewed: 12 July 2024
Alanna
United StatesThere should be a mirror at the desk area. For a family it makes the space more functional.
Location and staff were very good.
Stayed in July 2024
Reviewed: 6 July 2024
Evana
United StatesNothing
Great size rooms perfect for family, friendly staff, breakfast served to room, right next to tram station.
Stayed in July 2024
Reviewed: 5 July 2024
Ibrahim
Kuwaitnone
everything was nice and comfy. The staff was very friendly as well.
Stayed in June 2024
Reviewed: 29 June 2024
Yaser
Saudi ArabiaThe coach are not comfortable at all on living room
View
Stayed in June 2024
Reviewed: 25 June 2024
Jason
United StatesNothing
The customer service was above and beyond. They made us feel so welcomed. Breakfast was fantastic.
Stayed in June 2024
Reviewed: 24 June 2024
Evana
United StatesSpacious rooms - great for families. Clean, breakfast served in room. Very hospitable
Stayed in June 2024
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