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Reviews of Eiger Mountain & Soul Resort 4 stars

Dorfstrasse 133, 3818 Grindelwald, Switzerland

#10 of 45 hotels in Grindelwald

Guests' Choice

Review score

Based on 489 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.4

  • Value for money

    8.3

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 21 September 2024

    10
    Our view was not great but the location of the resort and the staff were stupendous!!!
    • Leisure trip
    • Couple
    • Lifestyle Comfort
    • Stayed 2 nights

    Our view was of the back of a bldg.

    Breakfast was nice. Location was perfect. Staff helping us at checkin were amazing.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Lifestyle View
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is a lil small..

    An amazing hotel. all the facilities, the included mini bar, the spa and relaxing zone and more. So recommended!

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Lifestyle View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    This hotel is fantastic Our room had the most amazing view if Eiger mountain and balcony to enjoy it from It’s design is very different to the standard hotel which is refreshing The restaurant terrific Breakfast terrific Laundry onsite for guests for a small fee which is great when traveling

    Stayed in August 2024

  • Reviewed: 13 September 2024

    8.0
    Great location and view. Well kept hotel in Grindelwald
    • Leisure trip
    • Couple
    • Lifestyle View
    • Stayed 3 nights
    • Submitted via mobile

    Being beside the reception area was ok. The room was super hot even with a fan.

    Amazing view and balcony and great location

    Stayed in September 2024

  • Reviewed: 8 September 2024

    10
    Very relaxed but comfortable hotel with great staff.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    Only thing we could fault was the lack of air conditioning in our room as it was very warm.

    Breakfast and dinner very good and loved the free afternoon coffee and cake. Also loved the bedroom decor - we had a suite and it was beautifully designed with natural wood.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Lifestyle Comfort
    • Stayed 2 nights
    • Submitted via mobile

    Room ventilation was not great and the fan cord was too short to place the fan near the patio door. Shower door is too short which makes showering difficult.

    Clean with friendly staff. Great breakfast.

    Stayed in September 2024

  • Reviewed: 6 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Lifestyle Comfort
    • Stayed 2 nights
    • Submitted via mobile

    The spa at this property is exceptional. I absolutely recommend the property for both its amenities and it’s location.

    Stayed in September 2024

  • Reviewed: 29 August 2024

    10
    Amazing summer time
    • Leisure trip
    • Solo traveller
    • Lifestyle Comfort
    • Stayed 5 nights

    Nothing, everything was amazing.

    Everything: people, room, breakfast and dining options, SPA and fitness, location to the station and airlifts and shops. Room was spacious, overlooking mountains but quite. Bed is comfortable with enough pillows to make sleeping super comfortable. There is a free mini bar in the room. Amazing, kind and helpful people. I'll come for the visit again for sure.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    10
    We had a great stay in the hotel,the staff are friendly and pleasant to guest.You even get a free cajes in tea time in t
    • Leisure trip
    • Family with young children
    • Lifestyle Comfort
    • Stayed 2 nights
    • Submitted via mobile

    The view and location was perfect.Rooms are clean and comfy.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    10
    Wonderful time with the family and staff is great
    • Leisure trip
    • Family with young children
    • Lifestyle View
    • Stayed 2 nights

    Breakfast selection is wonderful once you figure out the coffee machine. LOL. The Brady restaurant s good but the pizza place across the street was wonderful.

    Stayed in August 2024

  • Reviewed: 13 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Lifestyle Chic
    • Stayed 1 night
    • Submitted via mobile

    What a great stay! Will definitely stay there again! Location is perfect, room and bathroom were spacious, parking is a nice plus, gym, facilities and staff were great!

    Stayed in July 2024

  • Reviewed: 12 August 2024

    10
    Idylllic hotel in mountain village
    • Leisure trip
    • Couple
    • Lifestyle View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing to add here. The hotel was amazing

    Very cosy, friendly and hospitable hotel. Staff were lovely, especially Melanie in Reception. View from our balcony was stunning and it was amazing to watch night fall over the mountains. Lots of nice little touches including pick up at the station, free coffee and cake every afternoon, a free mini bar and delicious homemade smoothies served at the table at breakfast. Breakfast was delicious and we ate twice at Barry’s restaurant which was very good.

    Stayed in August 2024

  • Reviewed: 11 August 2024

    10
    Perfect location, ultra friendly staff , clean and modern hotel
    • Leisure trip
    • Solo traveller
    • Lifestyle Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Location - absolutely perfect , 5 minutes from the town station, plenty of shops along the way. With a co-op just down the road which was ideal for drinks and snacks for the day out Staff - incredible friendly , always happy to help, provided me with the correct charger , offered me a breakfast box as I was leaving the hotel before breakfast begun, offered to put the spa on early for me on my last day. The staff in this hotel are nothing short of amazing , forever smiling, always happy to assist and make the stay welcome Hotel - very clean and tidy, room was a single room, very modern and everything I needed Would definitely stay here again

    Stayed in August 2024

  • Reviewed: 1 August 2024

    8.0
    Comfortable Stay + Nice Staffs + Good restaurant
    • Leisure trip
    • Family with young children
    • Lifestyle Chic
    • Stayed 2 nights

    In a room, the mini bar did not work well and cannot keep beverage in a good status. Room does not have an air conditioner and little bit hot when closed the window. When you open the window, we heard the noisy sound from the street.

    This hotel is located near the station - around 5min on foot and very near to the cable car to First. Also easy access to good restaurants & stores. Breakfast was a bit simple but nice. The restauants on ground floor is very nice for lunch & dinner. Rooms is clean & staffs are very kind.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    10
    Perfect stay!
    • Leisure trip
    • Couple
    • Lifestyle View
    • Stayed 2 nights
    • Submitted via mobile

    The room was a bit hot, the hotel provided a small fan, but maybe a bigger fan would help more. Nothing serious, however, the hotel was really amazing.

    The staff is extremely friendly and helpful, the location is amazing and the spa was incredible!

    Stayed in August 2024

  • Reviewed: 31 July 2024

    9.0
    Conveniently located, clean & comfortable. I would stay here again if we come back to Grindelwald.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights

    The layout of the hotel is a bit odd, but overall it didn't affect the quality of our stay.

    The hotel was conveniently located in the center of town. Walkable to the train station & the hotel was nice enough to offer to pick us up so we didn't have to carry our bags up the hill. The reception staff is very welcoming & the hotel room was comfortable & clean with a nice patio outside. Also the breakfast included was nice & had vegan options too!

    Stayed in July 2024

  • Reviewed: 28 July 2024

    9.0
    Nice Hotel good location
    • Leisure trip
    • Couple
    • Lifestyle Comfort
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Stuff,fitness,view

    Stayed in July 2024

  • Reviewed: 27 July 2024

    9.0
    Would love to stay here again
    • Leisure trip
    • Family with young children
    • Lifestyle Chic
    • Stayed 2 nights
    • Submitted via mobile

    Location was great! Just a short walk from the train station, not too far from Grindelwald First either. The room was spacious and I especially enjoyed taking long baths in the bathtub. Also got a gorgeous view of Grindelwald from my window.

    Stayed in May 2024

  • Reviewed: 25 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Lifestyle Comfort
    • Stayed 6 nights

    nice location

    Stayed in July 2024

  • Reviewed: 23 July 2024

    9.0
    Great location, great staff, but maybe noisy staircases.
    • Leisure trip
    • Couple
    • Lifestyle View
    • Stayed 1 night

    Location of our room within the building was a bit bad luck. With staircases and the luggage storage just outside it seemed to be not the most quiet place during early morning hours (slamming doors, talking hotel guests, luggage on the stairs). Also, be prepared to drive your care carefully to the outdoor parking place, which is uphill behind the hotel at roof top level. In our case, the parking was fully occupied (although we could not make any upfront reservation) and got the last garage place offered (which was an adventure again driving down the care into the underground).

    Perfect location, central to everything. Interior looks nice and authentic, nicely refurbished building. Staff is very friendly and genuinely motivated. Rooms are well designed and comfy. Restaurant is also a good option to try.

    Stayed in July 2024

  • Reviewed: 19 July 2024

    9.0
    Great place to stay in Grindelwald.
    • Leisure trip
    • Family with young children
    • Lifestyle Comfort
    • Stayed 3 nights
    • Submitted via mobile

    Not all levels connected by elevator.

    The location right in the middle of Grindelwald with quick access to trains, buses and the lifts going up to First. The view from the balcony to the Eiger was beautiful. The breakfast was very good with a good assortment of options.

    Stayed in July 2024

  • Reviewed: 18 July 2024

    10
    Definitely will stay here again!
    • Leisure trip
    • Family with young children
    • Lifestyle Chic
    • Stayed 4 nights
    • Submitted via mobile

    None

    Great location, close to the train stations and all the attractions we wanted to see. Excellent breakfast and service especially the front desk staff. Melanie was so helpful and even ordered packed breakfast when we had to leave for the airport at 06 in the morning.

    Stayed in June 2024

  • Reviewed: 15 July 2024

    9.0
    Great hotel, friendly staff, great location, excellent breakfast
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    The view from the room was to the parking lot, on the ground level, which was not great. We had a nice balcony. The only thing we found lacking was the total lack of privacy in the bathroom - which is open to the room and one cannot take a bath or a shower or brush his teeth in private.

    Breakfast was amazing, fresh and tasty and great. Staff was very very friendly, and helpful (thank you Melanie!). We stayed at a suite, which was lovely, and spacious and beautiful. Loved the coffee and cake in the afternoon, the small personal touches, the free minibar and snacks.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    9.0
    Modern, clean hotel with excellent location. I would recommend it to friends.
    • Leisure trip
    • Family with young children
    • Lifestyle Comfort
    • Stayed 3 nights
    • Submitted via mobile

    The beds were too hard and pillows too flat.

    The rooms were spacious, modern and clean. We had a beautiful view of Eiger Mtn. The location was convenient and right in town. The breakfast was delicious and their restaurant very good.

    Stayed in July 2024

Showing 1 – 25

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