room very hot no a/c

Stayed in June 2024

The noice from the street outside.

Room and staff

Stayed in May 2024

bathroom

Breafast

Stayed in January 2024

The room was warm and to have the fan we had in the room aimed at us while we slept we had to plug it in to an outlet that would turn off the fan when we turned out the lights. We had to sleep with a light on to keep the fan going.

The staff was very nice and breakfast was good

Stayed in August 2023

Check in was 4pm. We arrived early and there was no ability to at least drop our luggage off wesat in a bar for 4 hours to wait access into our room. We should have noted this before our arrival day.

A good place in the city to reach everything.

Stayed in August 2023

While all of Switzerland seemed expensive to us after walking through France, this accommodation seemed particularly expensive. On the positive side, the room was very clean and spacious and the staff were cordial and hepful.

We were walking the Via Francigena so appreciated being able to get early entry to our room when we arrived hot and tired. The staff member, who was a keen outdoors person, was very helpful and pleasant. She kindly provided us with a kettle so we could boil hot water for our tea and coffee.

Stayed in June 2023

Breakfast is adequate. Nothing to do with hotel really but... Taxi driver overcharged us for our 2 suitcases. We ordered one from the hotel..just check how much they will charge. 25chf to drive to station and we could manage our bags ..just had a sore knee and couldn't walk distance.

Close to station and village centre. Friendly staff. We were able to wait for our train in the lounge area. Room was small but comfortable train going past didn't bother us.

Stayed in February 2023

Expensive

Spacious Room, Good Shower Pressure, Comfy Bed

Stayed in February 2023

Areas of the room where not 100% clean, no staff onsite to discuss issue on arrival

Stayed in February 2023

The breakfast is pretty poor for the price

It's clean, comfortable and the location was fine

Stayed in September 2022

The staff were nice but it was a very disconnected management. Mostly there were no staff on duty. Staff were only there for a short period in the morning and the evening. It felt more like an ABB rental than a hotel, but with Hotel costs.

Nice hotel, a short walk from the station. Good room, a little noisy when the Train runs through the street from horribly early in the morning.

Stayed in July 2022

Comfortable and well appointed

Stayed in August 2022

location

Stayed in August 2022

Was there during a heatwave. Rooms were very hot. No A/C. Not surprised though.

Staff was superb. Stayed late. Assisted with checkin--even parked our van.

Stayed in July 2022

absence de personnel en arrivant

situation

Stayed in May 2022

if no renovation will not stay again

too expensive compare with the quality

Stayed in April 2022

Great location. Stylish, modern and comfortable hotel. Rooms a bit small but at this price and location it is inevitable. Will use the hotel again.

Stayed in February 2022

The hotel is very expensive.

The hotel is very nice. Room size good and comfy bed. Breakfast fine.

Stayed in February 2022

Bathroom, not very comfortable and shower with curtains, spreading all over the floor, was not meeting todays cleanliness standard.

Room was fine but bathroom was a little on the down side. Breakfast was very basic but acceptable.

Stayed in February 2022

No milk available at breakfast and no one was around to ask for it!

Efficient entry system

Stayed in February 2022

Bathroom needs renovation

Spacious room, nice view

Stayed in October 2021

No Staff were around. when check in we had to rill a bell and we got instructions. Only when we checked out there was a lady at the reception.

Stayed in February 2024

I was actually quite disappointed considering that I stayed 2 nights and it was expensive ! When I checked in my room it had not been checked carefully, I went to tell the reception team downstairs and they did apologise . But my room was not cleaned at all whilst I was there, I did again speak to the receptionist. Apparently we had a misunderstanding, but we were in a heatwave and not even my bin was emptied ! I am from the hospitality industry so expect to have a cleaned room !

The staff were very polite and helpful. There was a good selection of breakfast choices !

Stayed in September 2023

Until 4pm in the night lots of people shouting and fighting just outside the hotel, not a safe place, at 1 am we had to call the Swiss Police to come because two guys were going to damage our car parked just in front of the main entranceof the hotel and we could see from our windows. The police arrived with two teams and they remained until 2pm to solve the situation and to check all the area. In more there's the train path just in front of the hotel that during Saturday runs until 2am in the night, it's just under yours windows, tons of noisy if you think that you're in very small village among the Swiss Alps. The room is extremely little - there's even no space for open two little trolley (in the pics of booking it seems much bigger, it's a tricky, pay attention!), bed and pillow totally uncomfortable. At 8pm of Saturday, there's no one to make your check-in and especially to talk with, because all of these bad situations.

Stayed in July 2023