At the time of booking I was assured that there was a safe in the room. Unfortunately this was not the case. When I mentioned this to reception they were very apologetic and readily offered free breakfasts as compensation for the incorrect information. This is a positive in terms of customer care.

Stayed in September 2024

Central, good wifi, small kitchen in the room is very convenient.

Stayed in August 2024

The restaurant - breakfast place has no windows but that is due to the downtown location and cannot be changed and the most difficult thing was the shower. Small and cramped and not clean enough.

The location was great, the staff was really friendly, breakfast was good

Stayed in September 2024

Double bed was two single beds together.

Great location, clean, and spacious.

Stayed in August 2024

Location is excellent, smooth check in, big room.

Stayed in August 2024

The furniture a bit old

The emplacement

Stayed in July 2024

The noise heard from the street and the noise created on the stairs in the early morning.

Good

Stayed in July 2024

Very nice hotel, in the heart of the city. I'm at the second stay here! A pleasure to return!

Stayed in June 2024

I did not find a safe in the room to lock my valuables in. This was not a problem for me, as I carried my important things with me during the day, but it may be for general tourists.

Besides bed, table and bathroom the room also includes a large refrigerator and a kitchen fascility. The room was cleaned everyday. The location is in the center of the old town and rather close to the station. In the evening the street in front of the hotel is quite lively which give a good atmosphere.

Stayed in June 2024

There was a slightly unpleasant smell on entering the lobby area

Very clean room, excellent central location

Stayed in June 2024

It was not a problem, but worth noted: the reception was closed in the evening (access to the hotel with your room key) and on Sunday morning.

Great location, the room was simple and clean, with everything needed.

Stayed in May 2024

Building needs some renovation; room was practical but not cozy

In the middle of the city; very friendly staff; good price

Stayed in May 2024

Poor Internet connection with frequent losses of signal, decrease in breakfast quality (mainly in the coffee) compared to my last stay.

Clean, courteous & helpful staff, good location,

Stayed in May 2024

Hotel is basic and expensive for been so basic. Pillow in room flat like pancakes. Very hostel vibes than hotel.

Location excellent good room size

Stayed in April 2024

NA

Great central location, quiet and comfortable . Friendly receptionist

Stayed in March 2024

The breakfast not included in the price and that the hotel dont have parking

Place, room, cleaned,queit

Stayed in January 2024

The building/room could use some renovation: eg. shutters on the window are broken, the stove is not working. Though this didn't influence our stay at all.

Central location, wifi, calm, everything is very convenient. The room is big, feels rather like a studio apartment - with a table and small kitchen, including a fridge and a kettle. This way we didn't need to pay additionally for breakfast (15chf is not cheap). I definitely recommend.

Stayed in January 2024

There was no safety box and as the room was next to the elevator, I could hear it working but this wasn’t a big deal. There weren’t any toiletries.

The location is great, 10 mn from the train station and the room. The fact that there were a huge fridge as well as a tea kettle, this was very useful.

Stayed in January 2024

Breakfast is too expensive for what it is: basic and no warm buffet on offer (though the lady on duty was present and helpful). The reception is only very limited available and was not there in the morning for check-out (I left at about 9.45). If you need an invoice make sure you ask for it at check-in). Price-quality is not quite in balance, yet it was one of the less expensive hotels, especially in the central zone.

Good location - spacious room which even contained a hidden kitchen, ample cabinet space. Comfortable bed and good shower.

Stayed in January 2024

Location is good near the center and the cathedral. Our room is good with comfy bed and clean and the breakfast is normal.

Stayed in December 2023

The music at breakfast was loud and nerve-wrecking. Do such institution not realise that one prefers to eat breakfast in a quiet surrounding?

The room, location, price, and cleanliness was very good value for such a Swiss town.

Stayed in November 2023

It would be very convenient, if there were a wall plug near the table, so that I could charge my PC, while using it there. But it's not an essential problem as there are a few plugs in the room.

Ideal location. Clean room. Overall, quite satisfactory.

Stayed in October 2023

Great location at the old town, clean, comfortable beddings, good-size table, nice staff

Stayed in August 2023

No air con but noted that it’s quite common in Switzerland.

Clean and great location!

Stayed in August 2023