Schmockenstrasse 163, 3803 Beatenberg, Switzerland
#14 of 28 hotels in Beatenberg
Guests' ChoiceBased on 1201 hotel reviews
8.3Cleanliness
8.5
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
8.6
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 23 September 2024
Oxana
SwitzerlandAmazing view on the lake and mountains, very friendly staff, excellent breakfast.
Stayed in September 2024
Reviewed: 19 September 2024
Fahad
Saudi ArabiaEverything perfect
Nice place to enjoy
Stayed in September 2024
Reviewed: 16 September 2024
Abdulrahman
Saudi ArabiaThere is no luggage service in the hotel, and the room cleaning servise is limited to change the blankets and towers and garbage.
The staff are very friendly, and the view is Ammmmaaaazing
Stayed in September 2024
Reviewed: 15 September 2024
Sreedhar
NetherlandsCleanliness
Location
Stayed in September 2024
Reviewed: 14 September 2024
Glenn
United KingdomAll TV programmes wwere in German
Breakfast was excellent.
Stayed in September 2024
Reviewed: 14 September 2024
David
AustraliaCustomer service, Waiting for too long for Asia but fast for white
Stayed in September 2024
Reviewed: 13 September 2024
Aisha
United Arab EmiratesLimited menu at dinner, Pillows were uncomfortable
Location View
Stayed in September 2024
Reviewed: 8 September 2024
Aneesha
United Arab EmiratesThe distance from interlaken & the old infrastructure of the hotel
The views & staff
Stayed in September 2024
Reviewed: 7 September 2024
Raimonds
GuernseyCleanliness could've been slightly better in our room, it wasn't bad but definitely room for improvement here and there in places. But that's just being little bit picky
We had a family room on the ground floor, with an incredible view. Good family room. Exceptionally good breakfast, seriously nice! Very very helpful staff also. Good facilities for a family with pool and multiple sauna areas. Great overall experience. The location of the hotel is truly something special. We would love to return again. Good public transport on the hotel doorstep, very convenient. Good parking also on hotels premises.
Stayed in July 2024
Reviewed: 5 September 2024
Adeel
QatarThe staff at restaurant can be rude sometimes … however, Erika at the restaurant was very nice and helping, but other staff seem rude. The comfort duplex apartment is not comfortable at all. Very small bathrooms and it can get hot and they do not provide fans (only one fan was provided which wasn’t enough as we had 2 rooms!
Location is amazing if you have a car. Stunning views.
Stayed in September 2024
Reviewed: 4 September 2024
Angela
New ZealandThe staff were outstanding. Very obliging and helpful . The room had a great view. Breakfast was very good. Lovely big pool open all day
Stayed in September 2024
Reviewed: 4 September 2024
Alqallaf
KuwaitBed sheets wasn’t clean
The view
Stayed in September 2024
Reviewed: 29 August 2024
Albert
United KingdomRoom looke tired and dosent match the rest of the hotel which is very good Lack of parking second visit for a tall camper van
Facilities and buffet / food
Stayed in August 2024
Reviewed: 26 August 2024
Monica
United Arab EmiratesRooms on multiple floor connected by a circular staircase is hard to manure with luggage
Efficiency, cleanliness and the staff (exceptionally helpful and pleasant)
Stayed in August 2024
Reviewed: 26 August 2024
Alan
AustraliaKitchen closets and drawers were locked and you can't use the kitchen amenities until you pay extra CHF 40. I don't see this wise and professional for a lovely hotel. Especially when you come in with family and have kids.
Rating goes high to staff, who was very helpful and supportive, location, which was a bit away from the touristy busy spots in Interlaken, and views which were fantastic and breath taking. The hotel also has free on spot parking which made real difference and this is something rare in Swiss. The kids loved the playground area as well as the mini golf. It keeps them busy throughout the day.
Stayed in August 2024
Reviewed: 24 August 2024
Saloni
United KingdomThere were few days that were really warm, even though the bedroom windows were fully open, it could get a bit warm. I would recommend to provide a fan in the rooms.
Beautiful location, serene and peaceful. Parking isn’t an issue as there are lots of spots In front of the hotel or in the garage. The views are great from the duplex apartment balcony. Can’t go wrong with the breakfast served and the food in the restaurant, loved every bit of it.
Stayed in August 2024
Reviewed: 24 August 2024
Samira
United KingdomJust needed to provide milk and sugar so Evnthough if you get to property late don’t need to go down and ask for milk
Property was in really good location and easy to do so many activities with spending money or just stay in hotel and lots of scenic walk or spend time in hotel. Staff was excellent and very helpful.
Stayed in August 2024
Reviewed: 23 August 2024
Salah
Saudi ArabiaThe location is a bit away from the town; but, it is not a big deal if you have a car. Bus service is also available. The station is next to the hotel door.
Exactly choice for families. Big rooms. The view is wonderful. Having a small kitchen that has all necessary stuff was excellent.
Stayed in July 2024
Reviewed: 22 August 2024
Jeremiah
IrelandFood and drink were a bit pricey but this is normal for Interlaken. The bar could do with some decent Irish whiskey.
The view from the room is breathtaking and the staff are wonderful. This was one of the best hotels I’ve ever stayed in.
Stayed in August 2024
Reviewed: 21 August 2024
Huey
United Kingdomnice view. helpful staff.
Stayed in August 2024
Reviewed: 19 August 2024
Sankar
Saudi ArabiaLocation is both a plus and a minus as you need to travel 30 to 40 min to go to Interlaken. Duplex apartments had 2 floors with bed room and toilet in the lower or upper levels which was little inconvenient. We stayed for a week in the same hotel. Overall it was very nice
Location is marvelous with beautiful views. Family apartments are better compared to duplex ones. Some staffs were blunt while few others are friendly. Breakfast was good
Stayed in August 2024
Reviewed: 16 August 2024
Meir
IsraelThe drive from Interlaken takes about 19 minutes, up to the Beatenberg, and it has many curves. It didn't bother us that much, but I wouldn't do it when it's dark.
We booked a room with 2 levels, and as parents with 3 teenagers, we got good privacy since our bedroom was at the lower level. The kitchen is fully equipped, there is a safe, big closets and comfortable balcony. The view from the room was absolutely amazing! The breakfast was excellent! Got everything we needed - vegetables, variety of cheese, desserts, and hot and soft drinks. Everything was fresh and tasty! The staff is taking care of the sitting once you arrive, taking your order of coffee and customized omelets with pleasant attitude. The view from the dining room is also to the lake and it increases the good experience. The service was excellent! We got answers for anything we needed, the staff is very nice and welcoming. The location is good, not far from Interlaken, fitted our needs for our daily trips. There are a lot of parking spaces, indoor and outdoor.
Stayed in August 2024
Reviewed: 16 August 2024
Pankaj
United Arab EmiratesCommuting down to station
Good location, helpful staff
Stayed in August 2024
Reviewed: 15 August 2024
Ahmed
Saudi ArabiaThe garage parking space is very tight, and one of the spaces (249) has a steep edge that collided with my car and left a scratch (sensors didn't pick it up). The room was hot, but they thankfully provided a fan. The location is a bit far from the city center but the view is worth it.
Friendly staff , stunning view , great breakfast , clean room , free parking garage , very spacious room.
Stayed in August 2024
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