Am Bahnhof, 3818 Grindelwald, Switzerland
#18 of 44 hotels in Grindelwald
Guests' ChoiceBased on 561 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
9.2
Value for money
8.4
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 September 2024
Quek
SingaporeNothing
Nice, clean room and bathroom/toilet. Beautiful view from balcony. Just right in front of train station. Easy access to all places. Delicious breakfast.
Stayed in September 2024
Reviewed: 25 September 2024
Berger
United StatesLoved the staff and how clean the rooms were! Check in was so easy and our room was so clean. We also had a balcony with the most AMAZING view outside. Grindelwald is beautiful. The location is also unmatched -- we left our room and in TWO MINUTES were inside of the train. The room was a little small but we didn't really need any extra space so I wasn't that bothered by it. It was exactly what we needed. There wasn't any A/C but with the window open even in the middle of August it was NOT an issue at all. The restaurant had delicious food as well! I would highly recommend and would definitely stay here again.
Stayed in August 2024
Reviewed: 24 September 2024
Anne
CanadaN/A
Loved the location which close to the railway station and accessible to all the attractions. The hotel itself has the ambience and looks like it was just recently renovated. It feels like living in a log cabin. Breakfast has a varieties of choices more than other hotels I recently visited. Would love to utilize this hotel again if I am back in the area.
Stayed in September 2024
Reviewed: 21 September 2024
Irene
United KingdomExcellent location Very helpful staff
Stayed in September 2024
Reviewed: 20 September 2024
Yz
CanadaThe most convenience place in the town. It is right besides the train station and not noisy at all.
Stayed in September 2024
Reviewed: 18 September 2024
Scott
United StatesPerfect location if you want to be in the center of town. Spectacular view of the mountains. Staff were incredibly helpful and friendly. Yummy breakfast. Thank you!
Stayed in September 2024
Reviewed: 13 September 2024
Stephanie
United StatesVery clean and modern. Walk is about 10 minutes from train station. Hotel gave us free bus passes. Bus is also at train station.
Stayed in September 2024
Reviewed: 9 September 2024
Snehalkumar
United StatesThe streets were busy at night so it was bit noisy at night
We loved the central location. Walking distance to everything. Staff is very helpful. The breakfast is the best we had during our vacation. You can squeeze your juice.
Stayed in August 2024
Reviewed: 2 September 2024
Elizabeth
United StatesLiked everything
Wonderful location with stunning views. Very quiet even thought it is adjacent to train station.
Stayed in August 2024
Reviewed: 29 August 2024
Naim
GermanyWifi connection
Location Breakfast Clean
Stayed in August 2024
Reviewed: 29 August 2024
Angeline
SingaporeMaybe can have more variety at the buffet breakfast
Location was great! Amazing views! Right at the doorstep of Grindelwald train and bus station.
Stayed in August 2024
Reviewed: 26 August 2024
Eric
United StatesFabulous location right next to the train station and near many restaurants and shopping. Great staff who went above and beyond.
Stayed in August 2024
Reviewed: 24 August 2024
Celestin
United KingdomNothing
Great location Good value for money Super friendly staff All day parking available Breakfast and dinner very good Rooms with balcony (with great mountain view)
Stayed in August 2024
Reviewed: 18 August 2024
Kamalakannan
NetherlandsNA
The hotel location was right next to Grindelwald train station. It has ample car park. Rooms were super comfy. Breakfast was nice and sufficient. The hospitality by the staffs were excellent. When you check in they give a discount voucher for adventures in Grindelwald and also free bus travel within Grindelwald until your stay at hotel. Definitely worth it for family’s.
Stayed in August 2024
Reviewed: 16 August 2024
Soni
IndiaLocation so close the train and bus station is the highlight.If you are using public transport,this is the place for you.Food was alright,nothing fancy but the staff was very nice and room was well kept.Appreciate
Stayed in July 2024
Reviewed: 13 August 2024
Kristin
United StatesThe hotel is literally next to the train station. We read this before booking but didn’t consider that we may have a room that overlooks the train station. It was a little noisy in the mornings and our morning coffee on our balcony was spent looking at other people on their balconies enjoying the Mountain View’s😂. If we knew what room we would get we probably wouldn’t have stayed here.
Adorable hotel, nice breakfast each morning, restraunt was very good and convenient. Our room was large and had plenty of room for three adults. The balcony was large!
Stayed in August 2024
Reviewed: 12 August 2024
Jaeseon
South KoreaI booked 2 rooms for 3 Adult 1 room and a room for 2 adult 1 room, but for a room for 2 you have to take the elevator like a rooftop room and go up the stairs one more time. However, the staff will carry the carrier directly in this process as well.
Both the service of the hotel staff and the hotel condition were satisfactory. Especially, View was the best.
Stayed in July 2024
Reviewed: 8 August 2024
Greg
AustraliaExpensive restaurant so went elsewhere
Great central location and very nice Hotel with Swiss charm
Stayed in July 2024
Reviewed: 6 August 2024
George
United KingdomNothing
Great view from room. Breakfast good choices. Friendly staff.
Stayed in August 2024
Reviewed: 6 August 2024
John
United KingdomLocation, Staff, Cleanliness, Convenience
Excellent location
Stayed in August 2024
Reviewed: 4 August 2024
Yuan
SwitzerlandWiFi quite bad
Stayed in August 2024
Reviewed: 3 August 2024
Alexandru
United KingdomA bit noisy from train station
Great location!
Stayed in August 2024
Reviewed: 30 July 2024
Premkrishnan
Singapore1. The standing fan was less powerful. 2. One of the staff at the breakfast place was less friendly. When we asked for an extra cup of hot water, he rejected us and told that they can only refill. But luckily another lady staff was kind enough to gave us an extra cup of hit water. But I would still strongly recommend this property :)
Very clean, excellent location, spacious room, easy check-in & out process, super markets, restaurants, train and bus stations nearby…
Stayed in July 2024
Reviewed: 28 July 2024
Philip
United StatesOur room was on the 5th floor which doesn't actually exist - you access it via a narrow spiral staircase from the 4th floor. The porter brought our luggage up which otherwise would have been difficult. Also being on the top floor the room has a tendency to get hot during the day (our visit was in July) but the windows were large so it was easy to cool the room at night.
Excellent location right at the train station. Despite the proximity the noise was not bothersome. The breakfast buffet was very good as well.
Stayed in July 2024
Bagnoles de l'Orne, France
Bucerías, Mexico
Perissa, Greece
Toscolano Maderno, Italy
Jinan, China
Oberaudorf, Germany
Roseto degli Abruzzi, Italy
Rho, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content