Bernastrasse 24, 3800 Interlaken, Switzerland
#11 of 59 hotels in Interlaken
Guests' ChoiceBased on 471 hotel reviews
8.7Cleanliness
9.0
Comfort
8.8
Location
9.3
Facilities
8.4
Staff
9.6
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 22 September 2024
Zeynep
TurkeyNothing
Everything was super great! Great breakfast, staff, location, cleanliness ..
Stayed in September 2024
Reviewed: 18 September 2024
Kit
Hong KongLittle bit hot in summer, but there is fan in the room,m
Breakfast is nice. Close to station
Stayed in September 2024
Reviewed: 14 September 2024
Nath
United StatesFelt very homey and the hospitality was amazing.
Stayed in September 2024
Reviewed: 11 September 2024
Gill
United KingdomThe bathroom was quite compact. The shower tray was small and had a curtain. Not something you see too often now. Smoking seemed to be allowed on balconies as ashtrays provided. The smoke entered rooms when windows open.
A charming hotel, proud of its history and many areas are traditionally decorated. The property is located in a quiet but very accessible location near Interlaken West station, I’d say a 5 minute walk. There is no doubt that Interlaken Ost is more bustling but it is only a 15/20 minute walk away or just hop on the train. Personally I preferred the calm & quiet location. You are given a tourist card that covers local buses and trains too, this is valid for the duration of your stay. Breakfast was served between 7 & 10am. It was very good and set you up for your activities for the day. Scrambled eggs/baked beans were your hot options with the usual cold meats, cold eggs,cheeses & jams along with a nice selection of breads/croissants plus Yoghurt and fruit. Best hotel tea and coffee provided here too. Especially if you miss a British cuppa. Our room was their basic room but it still had a lovely balcony to sit out on. The door to this and a window provided an additional breeze to the supplied fan. Rooms are not air conditioned so if you struggle with heat in the summer this may not be the property for you. The owners and staff cannot be faulted. Helpful and polite on all occasions.
Stayed in September 2024
Reviewed: 9 September 2024
Deepu
United Arab EmiratesAir condition could have make it 100% perfect
room, breakfast, location .. all good
Stayed in August 2024
Reviewed: 7 September 2024
Helen
United KingdomNothing
Wonderful location up the street from the station
Stayed in September 2024
Reviewed: 7 September 2024
Michael
United KingdomVery close to station and amenities.
Stayed in August 2024
Reviewed: 5 September 2024
Yunlei
AustraliaNone
The room is big and clean. Has a mini fridge. Close to everything . You can walk to train station. There is also a bus stop right in front of the hotel to the station as well.
Stayed in September 2024
Reviewed: 1 September 2024
Yasir
BelgiumWifi a bit slow, but oke really. For the 2-person bed: I wish they´d have a single mattress instead of 2 small ones conjoined (you feel the gap when laying down), but we knew this before arriving. Not a dealbreaker. (I also saw this in some other hotels online, so it´s not just here)
We stayed 6 nights: Delicious breakfast each morning! Very friendly & helpful staff. There´s a small elevator, very practical. Didn´t expect that really! Great location. (Train and bus station 2 streets away, including so many stores for food and shopping) Beautiful building. I would come here again, definitely! Highly recommend it! You will not regret staying here. On the contrary, you will leave with a smile.
Stayed in August 2024
Reviewed: 29 August 2024
Tomov
BulgariaLocation was perfect. It is in a residential area and it is very quiet. The hosts were very friendly and the room had everything that needed, also a refrigerator.
Stayed in August 2024
Reviewed: 28 August 2024
Melissa
NorwayThe staff are friendly and informativ. The room, toilet and bath is clean. The bed is comfortable. I love the small terrace and the location is perfect. Its near public transport and the shops and groceries area is just a few steps. There is no aircondition but they han an electricfan in the cabinet that you can use during hot season. We are lucky that its not very hot and humid during our whole stay.
Stayed in August 2024
Reviewed: 23 August 2024
Melinda
United Statesno facilities (pool, gym, etc.), but I didn't need them, so it was fine.
Staff was amazing. I showed up with laundry to do, and the front desk was very helpful. She even took my clothes out of the dryer and put them in my room! Breakfast was very nice. Great location. Great value.
Stayed in July 2024
Reviewed: 21 August 2024
Ian
AustraliaCharming hotel in a great location close to train station, shops and restaurants. Staff are pleasant and approachable. Great breakfast and good value for money.
Stayed in August 2024
Reviewed: 17 August 2024
Davidson
GermanySeemed outdated
Decor was great
Stayed in August 2024
Reviewed: 5 August 2024
Yasir
United Arab EmiratesSize Bathroom in odd shape (straight line and commode seat) Early Closing No Locker
Location View Staff
Stayed in July 2024
Reviewed: 2 August 2024
Louise
United KingdomCharacter filled hotel. Located near Interlaken west station (5 mins walk) and in a quiet residential area. Nice breakfast selection. Friendly owners/staff.
Stayed in August 2024
Reviewed: 14 July 2024
Sachin
SwitzerlandExcellent location . Good standard breakfast .
Stayed in July 2024
Reviewed: 14 July 2024
Vikram
Singaporenil
Great hosts, breakfast, accessibility
Stayed in July 2024
Reviewed: 13 July 2024
Sascha
AustraliaClean, friendly staff and great location
Stayed in July 2024
Reviewed: 8 July 2024
Debbie
United StatesEasily heard the people above us through the floor
Great location and friendly helpful staff!!! Quiet neighborhood 5 minute walk from Interlaken west train station. We skipped the breakfast. Wish they had a coffee machine in the lobby and water but we did have a kettle snd instant coffee in the room which was nice.
Stayed in July 2024
Reviewed: 8 July 2024
Amar
Saudi ArabiaA little bit expensive. But Switzerland in general is very expensive.
The room, breakfast and location was best. The staff was also cooperative and polite.
Stayed in June 2024
Reviewed: 6 July 2024
Shanawar
PakistanNothing as such to mention
It is a great place. We had to do an early checkout so the receptionist went a step ahead and put breakfast for us with a note in the refrigerator. We would definitely visit the place again.
Stayed in July 2024
Reviewed: 5 July 2024
Vaughan
CanadaVery friendly and helpful staff. Nice room which had everything we needed and wanted.
Stayed in July 2024
Reviewed: 27 June 2024
Fiona
United KingdomDated but on the other hand charming and interesting.
Location. Quirkiness. Staff. It was dated but charming. Parking.
Stayed in June 2024
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