Route de la Combaz 19, 3963 Crans-Montana, Switzerland
#27 of 30 hotels in Crans-Montana
Guests' ChoiceBased on 167 hotel reviews
8.0Cleanliness
8.5
Comfort
8.2
Location
8.1
Facilities
7.6
Staff
9.0
Value for money
7.9
Free WiFi
8.7
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End of dialog contentReviewed: 3 June 2024
Shiraz
SwitzerlandA better coffee machine would be nice to have at the breakfast.
The hotel was ideal for a short stay. I loved the old furnishings. The friendly staff made a suggestion of a restaurant and reserved a table for us.
Stayed in June 2024
Reviewed: 11 May 2024
Nádia
SwitzerlandMinor detail - decor is a bit outdated.
The staff was attentive, the view from the room's balcony is amazing. Room was big and comfortable. Breakfast was good with plenty of options.
Stayed in May 2024
Reviewed: 12 March 2024
Robert
United KingdomThe beds could be improved (better sheets, mattresses and pillows) but other than that it was perfect
Really nice people, very clean, great location.
Stayed in March 2024
Reviewed: 11 February 2024
Maria
SwitzerlandParking facilities were limited
Breakfast was good, hotel was comfortable (great value for money) staff were amazing.
Stayed in January 2024
Reviewed: 22 January 2024
Silverfox71
SwitzerlandGreat continental breakfast, good room sizes, nice and warm, friendly staff.
Stayed in January 2024
Reviewed: 5 January 2024
James
United KingdomI really enjoyed my stay in this hotel. I found it very comfortable and secure. In addition, I would like to send a big thank you to all the staff. They were always extremely kind, courteous and helpful to me during my stay. One could easily see that they all worked very effectively as a team. I especially enjoyed coming down each day for the well laid out breakfast. The staff were always available to explain or address any question I raised.
Stayed in December 2023
Reviewed: 31 December 2023
Manolis
GreeceBathroom
Location
Stayed in December 2023
Reviewed: 9 December 2023
Malynda
SwitzerlandLimited parking space. I asked for a double bed, got a confirmation only to arrive and find a room with 2 single beds.
Nice hotel with comfortable beds, very clean and well kept.
Stayed in December 2023
Reviewed: 20 August 2023
Elaine
United KingdomBreakfast was boring, all cold, and there could have been a bit more effort made.
The staff were extremely helpful and the hotel was very clean. Views fab from our room with balcony.
Stayed in August 2023
Reviewed: 8 August 2023
Alain
AustraliaWe were upgraded to a mountain view for free, fantastic scenery
Stayed in August 2023
Reviewed: 25 July 2023
Paul
GermanyThe limited on site facilities could have been better.
View from the room was exceptional. The facilities at the hotel were ok but have seen better. No coffee or tea making facilities in the rooms, bottled water in room were chargeable at 3 CHF per bottle and restaurant closed at 1900!! Hair dryer should have been included in the room according to the specification but had to be requested at reception. The hotel location was high up in the mountains. Great if you are capable (driving and walking) but could be too much for some people if not so mobile. Town centre was ca. 1.5 km from the hotel with several restaurants offering a good range of food types.
Stayed in July 2023
Reviewed: 11 June 2023
Stefan
GermanyStaff was super nice, always helpful, flexible and helping with every request
Stayed in June 2023
Reviewed: 6 June 2023
Kim
Switzerlandunfortunately the restaurant wasn't open, would have been good to have know that before booking!
Stayed in June 2023
Reviewed: 20 May 2023
Leslie
GermanyNeeds updating, especially bathroom. Tub/shower combo was weird and difficult to shower in. Too large for the bathroom.
The balcony and views, breakfast, location, and all the staff were excellent.
Stayed in May 2023
Reviewed: 28 April 2023
Florencia
SwitzerlandI would of loved to have the option of almond milk or something for lactose intolerant people, but then again, I never expressed this need to them. The decoration of the room is also not incredible but it is clean and you are more focused on the view or sleeping anyway.
The view from my room was incredible ! The team there seemed friendly and accommodating, there was a large group of guests that needed to leave early so they moved up their breakfast times. The breakfast was very nice and fresh
Stayed in April 2023
Reviewed: 13 April 2023
Aramil29
SwitzerlandGood value for money
Stayed in April 2023
Reviewed: 10 April 2023
Helen
SwitzerlandLoved the onsite parking and location for our weekend trip :) Nice room, spacious, lovely decor and large terrace.
Stayed in April 2023
Reviewed: 2 April 2023
Tobia
NepalFood!! Great food!!!
Stayed in March 2023
Reviewed: 31 March 2023
Flavialfie
ItalyWe really appreciated the kindness of the staff. We had an unforeseen problem and we got to the hotel way after the check in had closed, but we found our keys at the entrance in an envelope. Lovely breakfast.
Stayed in March 2023
Reviewed: 21 February 2023
Carmen
United KingdomFirst floor balconies open and not private.
The staff were fabulous.. really friendly and helpful despite being so constantly busy. View from rooms to mountains was good. Restaurant food was good. Hotel near ski bus and short ride to Violett lift.
Stayed in February 2023
Reviewed: 14 February 2023
Isaac
SwitzerlandRooms are rather small. Double bed is made of two matrasses instead of a single bog one, so there's a small gap between them. Breakfast is rather simple.
The hotel location is very close to the ski lift (you can take a bus (2 stops) or walk (10 min) Bed is comfortable and the room was clean and have a nice balcony with mountain views. The staff was friendly and welcoming.
Stayed in February 2023
Reviewed: 6 February 2023
Thomas
Francewe requested a double bed and given the occupancy we had twin beds
location is great
Stayed in February 2023
Reviewed: 31 January 2023
Olga
SwitzerlandFloor carpet a bit old and not very proper.
Very friendly staff, good location, parking on site, big size room.
Stayed in January 2023
Reviewed: 28 January 2023
Dpsteel
GermanyThe location is on a curve in a street with no sidewalk. So the access to the hotel looks more like a cave than a welcoming entrance. It is somewhat risky to get to the sidewalk on the other the other side of the street due to the curve.
I got a room with a balcony and even though it was winter and I was on the slopes during the day, I enjoyed it very much. In the afternoon it was flooded with light. The view is incredible. The room is clean, neat and cozy. Breakfast buffet is good, especially the croissants!
Stayed in January 2023
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