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Reviews of Hotel Crystal

Schlegelistrasse 2, 3715 Adelboden, Switzerland

#67 of 67 hotels in Adelboden

Guests' Choice

Review score

Based on 47 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    8.0

  • Facilities

    6.9

  • Staff

    6.4

  • Value for money

    6.9

  • Free WiFi

    6.8

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Showing 1 – 25

  • Reviewed: 16 September 2024

    6.0
    It was ok for 1 night
    • Leisure trip
    • People with friends
    • Double Room South
    • Stayed 1 night
    • Submitted via mobile

    Thé wifi was not working in the room

    It s was ok

    Stayed in September 2024

  • Reviewed: 19 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room South
    • Stayed 1 night
    • Submitted via mobile

    The trash was not emptied after the previous guest in our room and we found hairs in the bathroom from the previous guests.

    Very convenient check in.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room with 2 Rooms
    • Stayed 1 night

    Check in was confusing. Nobody at front desk and small signage was not noticeable. Big sign on front door said to go around back to ski shop. Lobby was dark and nobody in there so we went around back to ski shop. Ski shop was dark and there were no signs there. Went back to front desk and found small sign that said there was no reception at the hotel and to check my email for check-in instructions. I was able to find that but it took us 15 minutes of looking around first. A better sign on the front door would have fixed all that.

    The view was nice. higher floor would have been much better as we were obstructed by trees.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    8.0
    Perfectly fine hotel for an overnight or even a few nights stay
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night

    After reading lots of negative reviews about this hotel we were a bit concerned, but the hotel is just regular. Nothing spectacular, but nothing to complain about either. Clean, spacious room with a balcony, bathroom with soap and shower gel, kettle with cups, a couple of instant coffee sachets and tea bags, small fridge. Absolutely fine for an overnight and even a longer stay. We wouldn't mind coming back!

    Stayed in August 2023

  • Reviewed: 4 July 2023

    7.0
    stay here was great! just be careful and bring cash as they had no card facilities. breakfast was yummy and filling for
    • Leisure trip
    • Family with young children
    • Family Room with Balcony North Side
    • Stayed 1 night
    • Submitted via mobile

    - they did not have card facilities to pay for breakfast.

    the kitchenette was handy and the beds were comfortable.

    Stayed in June 2023

  • Reviewed: 1 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room South
    • Stayed 1 night

    breakfast

    view

    Stayed in May 2023

  • Reviewed: 30 May 2023

    7.0
    Nice place to stay in Adelboden
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    poorwifi signal

    clear, good postion

    Stayed in May 2023

  • Reviewed: 3 April 2023

    7.0
    Perfect for a short stay. Bus stop directly outside, easy access to amenities.
    • Leisure trip
    • Family with young children
    • Double Room South
    • Stayed 1 night

    We went off season and the hotel was quite empty so the atmosphere was a little strange without a reception. However getting your key via a lock box plus code was good. The room was spacious and the view from the balcony, south facing room, was lovely. We had a good sized balcony for two, pleasant to sit on for lunch/apero. Breakfast buffer was very good with friendly staff.

    Stayed in April 2023

  • Reviewed: 13 March 2023

    8.0
    Great location, clean, easy access.
    • Leisure trip
    • Couple
    • Double Room South
    • Stayed 1 night
    • Submitted via mobile

    They should include the local tourist tax directly in the rate paid upfront. Paying it afterwards is a bit cumbersome and "out of date"

    Nice view, calm. Conveniently located.

    Stayed in March 2023

  • Reviewed: 24 February 2023

    8.0
    Great Value for memory
    • Leisure trip
    • Couple
    • Double Room South
    • Stayed 2 nights
    • Submitted via mobile

    nothing in mind

    Great value for money, amazing view from the balcony, very central.

    Stayed in February 2023

  • Reviewed: 10 October 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with Balcony South Side
    • Stayed 2 nights
    • Submitted via mobile

    After two month they took the money again in my account

    Stayed in August 2022

  • Reviewed: 3 March 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room with 2 Rooms
    • Stayed 1 night
    • Submitted via mobile

    It's not a 2 bedroom apartment, it's two rooms with a small kitchenette. Which is fine, we were prepared for that having read the reviews, but the booking can be misleading. It would be better to make it clear, people will still book it and enjoy it, but have the correct expectations. I would have provided different feedback had I not read the reviews beforehand. Do not expect to be able to communicate any specific requirements and hope to be met. Communication is minimum, what you book is what you get, including check-in/check out times, no flexibility.

    Location is great. We found the kitchenette reasonable for a family with two children (we read the negative feedback and were prepared for any scenario, but found that the kitchen had all the utensils required for a low -maintenance utilisation). There is no staff, I did not use the phone contact as it was not needed, so cannot review from that perspective.

    Stayed in February 2022

  • Reviewed: 16 September 2024

    5.0
    A Strange Little Hotel in the Centre of Adelboden.
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    A little difficult to find the room due to the outlay of the hotel. Watch out for the city tax payment. As the hotel is self check in you need to pay the tax after you check out via an online payment platform. This is an awkward way of paying the tax.

    Good location close to centre of Adelboden. Easy check in (self check in).

    Stayed in September 2024

  • Reviewed: 11 August 2024

    9.0
    Everything was good
    • Leisure trip
    • Family with young children
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi wasn’t working great

    Quiet

    Stayed in August 2024

  • Reviewed: 7 January 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Limited facilities, no refill of tea, cups etc. No glass available. Limited cleaning, we still had the bottles left in the room.

    Nice apartment

    Stayed in January 2024

  • Reviewed: 2 January 2024

    4.0
    By necessity
    • Leisure trip
    • Family with young children
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Its the second time we stay here 3 years ago and nothing is improved. Beds are uncomfortable and sheets were stinky. We chose here again because of the price.

    The cleaning guy and lady were helpful.

    Stayed in January 2024

  • Reviewed: 18 September 2023

    1.0
    Inot a hotel. Its a scam
    • Leisure trip
    • Couple
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing....its a scam

    Its a scam. Not a hotel but shared room. Instructions not clear. Expensive price. No safety. Clean every 7 days..so not good at all. Smell hard because people before. Doesnt worth the trip..very unhappy. ... Last email have to pay more...really not good 175 chf for a shared room :(((

    Stayed in September 2023

  • Reviewed: 10 August 2023

    9.0
    Spectacular Swiss Views
    • Leisure trip
    • Family with young children
    • Double Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There was a little kitchen in the room but not a single plate or cup. There was instant coffee available and an electric kettle but, without cups, we couldn’t use it. Two cups and a glass would have been excellent.

    The views from the balcony were breathtaking.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    5.0
    Last resort
    • Leisure trip
    • Solo traveller
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Dirty Cat poop on the balcony Shower drain was partially blocked Soap dispenser broken Bed sheets had holes The ambience is a bit creepy without the staff and dark corridors. I ended up here because other places where fully booked and for the price (>140chf), i was expecting much higher standards.

    Good location The room had a balcony

    Stayed in July 2023

  • Reviewed: 29 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Family Room with Balcony North Side
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant is always close. In my stated time I went to the restaurant to take my breakfast but were closed, I called to the receptionist phone number but nobody answered. Second point, twice the housekeeper open my door even if I was inside, they never knocked.

    If you want to stay in Adelboden is a good place!

    Stayed in June 2023

  • Reviewed: 6 March 2023

    9.0
    A good family freindly ski stay close to slopes and evening entertainment.
    • Leisure trip
    • Family with young children
    • Double Room North
    • Stayed 2 nights

    Breakfast start time was unclear.

    Room was wwarm and beds comfy.

    Stayed in March 2023

  • Reviewed: 11 September 2022

    5.0
    Minimalistic and to the point
    • Leisure trip
    • Family with young children
    • Family Room with 2 Rooms
    • Stayed 1 night

    Very minimalistic, uncomfortable beds, internet often not working

    Perfect location

    Stayed in September 2022

  • Reviewed: 8 September 2022

    10
    Great little hotel in a fantastic town in a great area.
    • Leisure trip
    • Group
    • Family Room with 2 Rooms
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Check process was seamless, the rooms were excellent. The breakfast was great. The staff were friendly. Great hotel.

    Stayed in September 2022

  • Reviewed: 15 February 2022

    5.0
    I recommend to spend a few bugs more and go to another hotel that is less run-down.
    • Leisure trip
    • People with friends
    • Double Room North
    • Stayed 1 night
    • Submitted via mobile

    if I knew there is no parking available, I would not have come to this place as this is annoying - stuff proposed to park at some other hotel far away. Also you could hear every word from the guests next door

    Stayed in February 2022

  • Reviewed: 9 September 2023

    5.0
    Decent place to stay for a quick rest but otherwise I would avoid
    • Leisure trip
    • People with friends
    • Double Room with Private External Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Self check in process was a bit odd, no restaurant anymore, breakfast was listed as 25 CHF but did not see an option for it in the morning

    Close to the center of town

    Stayed in September 2023

Showing 1 – 25

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