Poststrasse 11, 7000 Chur, Switzerland
#9 of 31 hotels in Chur
Guests' ChoiceBased on 999 hotel reviews
8.3Cleanliness
8.9
Comfort
8.7
Location
9.4
Facilities
8.2
Staff
9.2
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 June 2024
Michelle
AustraliaNo minibar, only a pedestal fan.
Awesome location along the pedestrian strip and very friendly staff.
Stayed in June 2024
Reviewed: 18 June 2024
Siew
SingaporeNothing.
The location is close to the train station
Stayed in June 2024
Reviewed: 18 June 2024
Mike
United KingdomNothing it was all good
Very Central
Stayed in June 2024
Reviewed: 16 June 2024
Haowei
AustraliaBreakfast selection is limited. But that’s what you expect in Switzerland. Overall it’s a nice hotel
The staff is really nice. The room was clean and cozy
Stayed in June 2024
Reviewed: 14 June 2024
Levent
TurkeyBreakfast was fine, the room was perfect and very comfortable.
Stayed in June 2024
Reviewed: 12 June 2024
Tan
SingaporeNA
The location and the breakfast is good.
Stayed in June 2024
Reviewed: 11 June 2024
Molly
United KingdomIt is easy to accidentally book a budget room with a 'shared bathroom' (which I have seen ensuit bathrooms described as on booking.com) In this case shared bathroom does mean on the corridor. Breakfast was really busy first thing (7a.m) when we were there. It's perfectly satisfying but if you arrive later as we did one morning, some things were a little sparse.
The hotel is very central and in a great place to access walks, the railway station and the old town. It is clean and the staff are extremely friendly and helpful.
Stayed in June 2024
Reviewed: 9 June 2024
Darryl
AustraliaGood location and breakfast.
Stayed in June 2024
Reviewed: 8 June 2024
Robin
United KingdomVery expensive
Beds, space, shower
Stayed in June 2024
Reviewed: 2 June 2024
Cathy
New ZealandRoom was comfortable, not too far to walk to the train station. Enjoyed a walk around the old town before getting up early the next day for the Bernina Express.
Stayed in May 2024
Reviewed: 31 May 2024
John
United KingdomBreakfast fine, location ideal for old town and easy to get to from station
Stayed in May 2024
Reviewed: 30 May 2024
Venkateswaran
United StatesGreat value for the price. Had an excellent room, location and comfortable beds
Stayed in May 2024
Reviewed: 27 May 2024
Luuk
GermanySlow WIFI
Clean room and good facilities
Stayed in May 2024
Reviewed: 24 May 2024
Lana
United StatesClose to train station, comfortable beds
Stayed in May 2024
Reviewed: 22 May 2024
Ming
IrelandPillows are not very comfortable.
Breakfast was good. Location was near train station. Excellent staff.
Stayed in May 2024
Reviewed: 20 May 2024
Domelyn
United Arab EmiratesThere is no coffee/tea facility in the room probably because they offer breakfast which is included in your room rate. But this is not a big issue with us as we always travel with our mini electric kettle.
Location as it is close to the train station and the property is right in the middle of the town area. There are so many restaurants, shopping stores and most of all a huge COOP store is just around the corner. The property is clean esp. the bedsheets.
Stayed in May 2024
Reviewed: 20 May 2024
Douglas
AustraliaBeds and pillows were way too soft. We both woke up with sore backs and necks both mornings.
Great staff. Spacious room with a view of the mointains.
Stayed in May 2024
Reviewed: 19 May 2024
Nikolay
SwitzerlandThe rooms overlooking the main pedestrian street might get some loud noise during the night. Sleeping with open window will be a challenge
Location, friendly staff, room size.
Stayed in May 2024
Reviewed: 19 May 2024
Michele
AustraliaThe location and staff were great and the view from our window was beautiful. We were in easy walking distance of some beautiful walks as well.
Stayed in May 2024
Reviewed: 18 May 2024
Tatiana
ArgentinaGood located and exceptional staff
Stayed in May 2024
Reviewed: 15 May 2024
Oksana
UkraineStaff is very welcome and helpful. Great location in the old city center. Room and shared bathroom were very clean. Parking is 12 euro per night, 5-7 min away from the hotel. Breakfast is quite good.
Stayed in April 2024
Reviewed: 15 May 2024
Sonia
AustraliaThe staff were incredible, and our room was so clean with a bath and coffee machine. Breakfast was included and was excellent. Gabrielle really looked after us and told us where to go and what to see. She made our trip so much more enjoyable.
Stayed in May 2024
Reviewed: 15 May 2024
Lan-cheng
United StatesShower room is a little bit too small
It was good
Stayed in May 2024
Reviewed: 14 May 2024
Carolyn
AustraliaNo fridge in the rooms and while the bathroom was lovely, it was a bit tight for room!
The property was what we needed - close to the station, near the old town. Clean and comfortable.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content