Elisabethenanlage 5, 4002 Basel, Switzerland
#60 of 67 hotels in Basel
Guests' ChoiceBased on 472 hotel reviews
7.2Cleanliness
7.9
Comfort
7.5
Location
9.1
Facilities
7.3
Staff
8.6
Value for money
7.2
Free WiFi
8.7
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End of dialog contentReviewed: 12 June 2024
Lorenzo
SwitzerlandThe staff advertised the room as 'small' and proposed a different, more expensive option at check in. However, they did not mention the room was also in a poorly ventilated and extremely hot attic. AC was almost inevitable for comfort at night (I visited Basel on a relatively cold June!) - but the air conditioner was extremely loud, so I ended up sleeping with open windows and woke up several times to different noises (traffic, people).
Unbeatable location, 1 minute walk from the station and very close to the historical centre and lively restaurant area. Simple check-in and check-out.
Stayed in June 2024
Reviewed: 7 June 2024
Imran
PakistanBreakfast was too basic and same everyday
Location was very good, just next to Basel SBB station
Stayed in June 2024
Reviewed: 3 June 2024
Szymon
PolandI like localization. The personel was very helpful.
Stayed in May 2024
Reviewed: 31 May 2024
Dilan
Turkeycheck-in process
location
Stayed in March 2024
Reviewed: 26 May 2024
Mert
Turkey3 hotels 1 building complicated and small romm
Clean and location
Stayed in May 2024
Reviewed: 25 May 2024
Burkhard
SwitzerlandWindows do not close properly, ok in May but might be an issue in Winter.
Good location....
Stayed in May 2024
Reviewed: 20 May 2024
Sergiusz
PolandI should admit I felt disrespected and offended by the russian receptionist lady. When she found out that I was originally from Ukraine, she offered me that, now I quote “I can speak russian. As you’re Ukrainian, you should understand russian” end of quote… I am honestly shocked! Should I really explain to someone in 2024 that there exists Ukrainian nation and Ukrainian language?! And that all happening while my family in Ukraine is every day bombed by russians! I really suggest that you should organise some history classes for that receptionist russian lady so she learns about all crimes / genocide russia committed against my People and please have more respect for every language.
The hotel is located in a good place just near the train station and the Old Town. The breakfasts are nice (please consider also offering omelet :). The room was clean and comfortable. I really loved to feel history of the building as it’s an older property.
Stayed in May 2024
Reviewed: 3 May 2024
Olivia
United StatesInstructions for check-in were confusing. Why Metropol when Euler was also available?
It was a clean room and quiet enough. There was noise from outside (ground floor) due to the businesses nearby but not bothersome if you close the window. Coffee/tea outside on each floor.
Stayed in April 2024
Reviewed: 29 April 2024
Lukáš
Slovakia- The room was extremely small for so much money
- Fitness centre - Piano player in the evening - Nice breakfast
Stayed in April 2024
Reviewed: 26 April 2024
H
GermanyThe check in system was a bit confusing. The Hotel Euler does reception for three hotels. It would be convenient to include that on the booking page or in the messages before arrival. The stairs are also steep and the elevator only services a few rooms in the Inn.
The bed was very firm
Stayed in April 2024
Reviewed: 7 April 2024
Patrick
United KingdomThe instructions sent to find the hotel were a bit difficult to follow !
Very good basic hotel room, at a good price, located within a few minutes on foot from Basel SBB main rail station and next to one of the main S-bahn (tram) interchanges, so excellently located to access the old town, museums, etc, with the complementary Basel card. For the price you get a decent size room with a shower. Don't expect a view (!) but on the other hand there is scarcely any traffic noise. Complimentary refreshments are not in the room but rather there is a shared coffee & tea station nearby. Note that access is through the Hotel Metropol Basel (for check in) or Hotel Euler (ask for directions). Can recommend nearby Markthalle for food.
Stayed in March 2024
Reviewed: 3 April 2024
Grace
ItalyThe hotel is located inside another hotel which was a bit confusing to find at first -- a bigger sign should be placed outside for travelers. The mattress was quite uncomfortable but fine for a one-night stay. The breakfast did not have many options.
Location was great - just a few minutes from the train station and about 10 minutes walk to the center. The room was nicer/more spacious than expected with an excellent bathroom. Really great service at the reception. Was not expecting a free city transportation card to be included as well!
Stayed in March 2024
Reviewed: 2 April 2024
Kim
SwitzerlandGreat location and close to station - perfect for overnight stay.
Stayed in March 2024
Reviewed: 26 March 2024
Thomas
SwitzerlandClose to the train station. Bus B50 to the airport BSL is less than 2 min from the hotel.
Stayed in March 2024
Reviewed: 12 March 2024
Mickrocks
United KingdomExpensive without breakfest include. Also the odd set up booking in two other Hotels all connected in the building.
The big shower
Stayed in March 2024
Reviewed: 4 March 2024
Odette
United KingdomWas hard to find as is inside another hotel. No signs to guide you.
Location...close to railway station.
Stayed in December 2023
Reviewed: 3 March 2024
Michael
MalaysiaNo lift at level 3
Location
Stayed in February 2024
Reviewed: 18 February 2024
Naomi
AustriaThe pillows are really thin.
As my second time staying here I had a Much better room, though small, smart layout.
Stayed in February 2024
Reviewed: 8 February 2024
Karin
DenmarkStairs when entering the hotel.
Staffed hotel. Good service and free bagage storage. They had also upgraded my room for free, nice surprise.
Stayed in February 2024
Reviewed: 28 January 2024
Naomi
AustraliaSmall room, I think it was overpriced for the size room and felt a bit cramped
Good location close to train for a quick trip where time was important. Checking in was easy even though I arrived very late and staff were very accommodating. It was great to have a coffee machine in the hallway near my room. Very nice touch!
Stayed in January 2024
Reviewed: 26 January 2024
Sander
BelgiumGreen room
Location
Stayed in January 2024
Reviewed: 11 January 2024
Kerry
SwitzerlandRoom was cold, noisy and no coffee/tea in room.
Location
Stayed in January 2024
Reviewed: 1 January 2024
Almeida
BrazilCheck-in extremely unorganized, I kept receiving a bot e-mail asking incessantly to do a check-in in their site, that not always worked, when I got in the hotel there was no one in reception, there was 3 hotels in the same building, without any indicative of where I could get my keys, I Lost quite some time wandering inside the building searching for the right place. And the wi-fi provide didn't reach the bedroom, only half way in the corridor
Good localization, close to the train station, bed, toilet and breakfast were good too.
Stayed in December 2023
Reviewed: 30 December 2023
Aristides
SwitzerlandSlight smell of tobacco everywhere, no lift to the room (3 floors).
Location close to the main station, easy checking/checkout online, reception 24h.
Stayed in December 2023
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