Breakfast could be improved. More hot options, coffee options (soy etc)

Close to station. Clean. Great shower.

Stayed in September 2024

Tv was not working. No elevator

Essential stay for a business trip. Nice panoramic breakfast area.

Stayed in September 2024

No lift to our floor, and our room was right at the top with restricted head room.

Location

Stayed in September 2024

-

The area ia great location

Stayed in September 2024

I don't like the pillows it is very soft and not thick

Stayed in September 2024

It can be more clean and have a more choice on breakfast

Location

Stayed in September 2024

Sower drain a bit blocked.

Big room with additional seating area with coffee maker. Room quiet with bathroom and AC. Good breakfast with variety choices.

Stayed in August 2024

Sufficiently clean but could be a bit more thorough. Overall expensive for what the room itself actually is.

Great location and very well connected with public transport. Room had basic necessities and furniture. Staff is very friendly and available.

Stayed in August 2024

Entrance of parking

Free public transport travel card

Stayed in August 2024

Room was very very small, we were left one tiny bottle of wine which had a different name on and one glass .

Ideal location for trains & airport transport. Staff very helpfu,l lovely breakfast, very clean. Would stay again..

Stayed in June 2024

Nice location in front of the SBB station. Comfortable room equipped with A/C which is not that common in Switzerland.

Stayed in July 2024

Air con was noisy

Great location , staff very helpful. Room had everything you needed Comfy bed and good breakfast.

Stayed in July 2024

Breakfast was lacking in selection. We had to go across the street to another hotel for a breakfast buffet with scrambled eggs, sausages and bacon. It was even cheaper as both our children ate complimentary. Room had a faulty towel rack heater that could only be at full heat which made it so that the bathroom was unbearably hot.

Shower was really nice. Staff was pleasant and accommodating.

Stayed in July 2024

Check in process was a bit complicated. Hotel City Inn has no reception and they use Hotel Euler's reception. There is also no entrance and we had to go through Hotel Euler and maze of hallways. There was also no elevator for floor 2 and 3 and we had to carry our bags on stairs. Worst was the air conditioner. It was extremely loud and didn't even cool much. We changed our room but the other room was basically the same.

Room and bathroom were clean and nicely maintained. Location is awesome, just outside Basel main station. The staff were always nice and helpful.

Stayed in June 2024

The staff advertised the room as 'small' and proposed a different, more expensive option at check in. However, they did not mention the room was also in a poorly ventilated and extremely hot attic. AC was almost inevitable for comfort at night (I visited Basel on a relatively cold June!) - but the air conditioner was extremely loud, so I ended up sleeping with open windows and woke up several times to different noises (traffic, people).

Unbeatable location, 1 minute walk from the station and very close to the historical centre and lively restaurant area. Simple check-in and check-out.

Stayed in June 2024

Breakfast was too basic and same everyday

Location was very good, just next to Basel SBB station

Stayed in June 2024

I like localization. The personel was very helpful.

Stayed in May 2024

check-in process

location

Stayed in March 2024

3 hotels 1 building complicated and small romm

Clean and location

Stayed in May 2024

Windows do not close properly, ok in May but might be an issue in Winter.

Good location....

Stayed in May 2024

I should admit I felt disrespected and offended by the russian receptionist lady. When she found out that I was originally from Ukraine, she offered me that, now I quote “I can speak russian. As you’re Ukrainian, you should understand russian” end of quote… I am honestly shocked! Should I really explain to someone in 2024 that there exists Ukrainian nation and Ukrainian language?! And that all happening while my family in Ukraine is every day bombed by russians! I really suggest that you should organise some history classes for that receptionist russian lady so she learns about all crimes / genocide russia committed against my People and please have more respect for every language.

The hotel is located in a good place just near the train station and the Old Town. The breakfasts are nice (please consider also offering omelet :). The room was clean and comfortable. I really loved to feel history of the building as it’s an older property.

Stayed in May 2024

Instructions for check-in were confusing. Why Metropol when Euler was also available?

It was a clean room and quiet enough. There was noise from outside (ground floor) due to the businesses nearby but not bothersome if you close the window. Coffee/tea outside on each floor.

Stayed in April 2024

- The room was extremely small for so much money

- Fitness centre - Piano player in the evening - Nice breakfast

Stayed in April 2024

The check in system was a bit confusing. The Hotel Euler does reception for three hotels. It would be convenient to include that on the booking page or in the messages before arrival. The stairs are also steep and the elevator only services a few rooms in the Inn.

The bed was very firm

Stayed in April 2024