41 Bernastrasse, 3800 Interlaken, Switzerland
#132 of 142 Holiday rentals in Interlaken
Guests' ChoiceBased on 56 apartment reviews
6.0Cleanliness
6.4
Comfort
6.5
Location
7.8
Facilities
6.2
Staff
6.0
Value for money
6.5
Free WiFi
6.5
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Showing 1 – 25
Reviewed: 16 June 2024
Dharmendra
IndiaFacilities are not good
No breakfast
Stayed in June 2024
Reviewed: 31 May 2024
Lai
MalaysiaStaff promised to turn up for settlements but never show face Wrong pin for access code and very challenging to get owner response we waited for more than 1/2 hr to get the right pin code
Nothing
Stayed in May 2024
Reviewed: 11 May 2024
Amit
IndiaRoom heater was'nt working and even after repeated complaints there was no response.
Location is quite good. Room had basic amenities but the heater was not working. They should provide washing machine as well.
Stayed in May 2024
Reviewed: 11 March 2024
Hisamuddin
United KingdomWe recently booked this apartment for a stay from February 29th to March 2nd with five friends, and our experience was a mix of positive and challenging moments. The apartment was spacious, clean, and equipped with all necessary facilities, making our stay comfortable. However, with six adults, having at least two toilets was a necessity, and the apartment met this requirement. One notable downside was the boiler's capacity, which proved insufficient after four people showered, causing inconvenience. The most significant issue we faced was with the neighbors. Upon our arrival, an elderly lady aggressively warned us about noise, creating an uncomfortable atmosphere. As a group of females, we felt uneasy and unsafe throughout our stay. A major security concern arose when, on the day of our departure at 5 am, we found the main door locked by neighbors. We were only provided with an apartment key, and the lock of a main door key left us with no option but to disturb the neighbors on the first floor. Unfortunately, the man's rude response and language barrier made the situation distressing and unsafe. In conclusion, while the apartment itself had positive aspects, the issues with the boiler and the unpleasant encounters with neighbors significantly impacted our overall experience. Improved communication and addressing safety concerns would make this accommodation more suitable for future guests.
We recently booked this apartment for a stay from February 29th to March 2nd with five friends, and our experience was a mix of positive and challenging moments. The apartment was spacious, clean, and equipped with all necessary facilities, making our stay comfortable. However, with six adults, having at least two toilets was a necessity, and the apartment met this requirement. One notable downside was the boiler's capacity, which proved insufficient after four people showered, causing inconvenience. The most significant issue we faced was with the neighbors. Upon our arrival, an elderly lady aggressively warned us about noise, creating an uncomfortable atmosphere. As a group of females, we felt uneasy and unsafe throughout our stay. A major security concern arose when, on the day of our departure at 5 am, we found the main door locked by neighbors. We were only provided with an apartment key, and the lock of a main door key left us with no option but to disturb the neighbors on the first floor. Unfortunately, the man's rude response and language barrier made the situation distressing and unsafe. In conclusion, while the apartment itself had positive aspects, the issues with the boiler and the unpleasant encounters with neighbors significantly impacted our overall experience. Improved communication and addressing safety concerns would make this accommodation more suitable for future guests.
Stayed in March 2024
Reviewed: 29 August 2023
Anil
GermanyOne need to purchase toiletries after moving. Getting reply from the owner is not easy and on the top of this, you cant call to him.
Location of the apartment
Stayed in August 2023
Reviewed: 20 August 2023
Ding
United StatesNo paper towel- sign asked for cleaning kitchen to the way when we entered.
Many beds.
Stayed in August 2023
Reviewed: 24 July 2023
Maree
AustraliaThe bedding needs to be renewed and there is a timer in the bathroom for lighting that goes off every 30seconds it should be a few minutes
The location was great and was spacious
Stayed in July 2023
Reviewed: 27 May 2023
Pak
MalaysiaLocation is near to interlaken west station
Stayed in May 2023
Reviewed: 24 August 2022
Ankush
SwitzerlandDirty and broken dishes in the kitchen
Spacious
Stayed in August 2022
Reviewed: 23 August 2022
Sandhya
GermanyThe communication with the owner was not good. It was difficult to get a hold of him and his communication was not clear or he did not reply to messages.
The location was really good and the place was clean except for the towels which were smelling a bit.
Stayed in August 2022
Reviewed: 8 August 2022
Amalina
Malaysiathe bed sheets aren’t properly clean as it has smell.
location and spacious
Stayed in August 2022
Reviewed: 2 August 2022
Bhoj
SwedenLess light in hall and kitchen.
Excellent location, comfort and nice room.
Stayed in August 2022
Reviewed: 31 July 2022
Atkar
FranceNo lock for bathroom
Clean
Stayed in July 2022
Reviewed: 26 June 2024
Mukul
IndiaCheck-in was frustrating as the owner was not responding to the messages and calls. Had to knock on the neighbour’s door - who helped us and called the owner. Old creaky apartment where the beds are very very uncomfortable - they creak as you turn in the bed. The apartment is on the busy street where you can hear the traffic noise all night long. Washroom was in bad condition - as water clogged after every use in the bathroom. 100% not recommended
Nothing
Stayed in June 2024
Reviewed: 19 June 2024
Cheng
FranceThe owner of the apartment what they said on the description are not true so becarefull when you book this place
The best location not far from the grindelwald
Stayed in June 2024
Reviewed: 7 June 2024
Ajay
SwedenNo cleanliness , Floor was dirty , we found bugs on the bed and also Spider web in the apartment. Bathroom was having mold which was very sad to see . Also no good ventilation in the bathroom. They had some strange motion detector in the bathroom due to which light will turn off automatic in 30 secs which was very irritating. Also we were not provided bed sheet.
Nothing much
Stayed in June 2024
Reviewed: 7 May 2024
Farah
IndiaFacilities, there was just 1 toilet paper roll for 3 nights for 7 people
Location and spacious property
Stayed in May 2024
Reviewed: 9 February 2024
Jaspreet
ItalyVery nice and clean
Stayed in February 2024
Reviewed: 20 November 2023
Maneet07
United KingdomThe whole property! What you don't get told is: 1. The property is on the 3rd floor. Travelling with parents, it was difficult to get their suitcases up 2. The place was dirty! Dusty and very dirt everywhere. Floor sticky... 3. There are no amenities! No Toilet paper and you can't even use the TV?! The dishwasher is screw shut, no toaster or coffee maker even though all these are listed under facilities on Booking.com 4. The communication with the owner was pathetic. 5. The bedroom setup wasn't as per the description. The 3rd room doesn't have all 3 beds in it. Just one as it's so small! The other 2x single beds are in the lounge. 5. Ran out of hot water! As advertised for 6 people, only half of those had warm showers. 6. Bed bugs! One person got bit during the stay.
The location was driving distance to the city center
Stayed in October 2023
Reviewed: 20 October 2023
Gautam
Saudi ArabiaOnly my rooms was on 2 floor
The place was very beautiful
Stayed in October 2023
Reviewed: 2 October 2023
Abhijit
IndiaThe host didn't meet us moreover he didn't take our calls and the messages were very very impolite . Never faced such behaviour before from a host. Will never recommend anyone about this.
Location
Stayed in October 2023
Reviewed: 26 September 2023
Neranjan
SwedenCheck-in Experience Review: When I initially contacted the main mobile phone number provided on booking.com, I was redirected to another mobile number. Upon calling this alternate number during check-in, I received an unexpected response: "Don't call this number; it's my boyfriend's day off." Consequently, I reverted to the main number and discovered that incoming calls were blocked, necessitating text communication. After a wait of 1.5 hours, I finally received an access code for the key via WhatsApp but it turned out to be incorrect. Eventually, the hotel representative arrived and attempted to open the key box without success. Subsequently, he went back and brought an alternative key, allowing us to access the hotel after enduring 2 hours in the chilly outdoor conditions.
The location is not too far from the station. That’s the only positive thing of this hotel.
Stayed in September 2023
Reviewed: 19 September 2023
Samiullah
Saudi ArabiaNo window in the room
Location very near to interlaken west station
Stayed in September 2023
Reviewed: 19 September 2023
Weichunfong
United StatesWe stayed in the ground flat, the room is dark, and the overall status of the room is not good, appliances seem just at the workable status. The bathroom using auto lighting, but the detector points to the wrong direction. The light turn itself off when you use bathroom or take shower.
Booked fairly late for the Jungfrau Marathon, so this one seems to be the reasonable one after some research regarding the location.
Stayed in September 2023
Showing 1 – 25
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