Richtstrasse 19, 7000 Chur, Switzerland
#28 of 33 hotels in Chur
Guests' ChoiceBased on 546 hotel reviews
7.5Cleanliness
7.9
Comfort
7.8
Location
7.8
Facilities
7.4
Staff
8.5
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 15 September 2024
Adrian
United KingdomLocation
Breakfast excellent.
Stayed in September 2024
Reviewed: 9 September 2024
Tijana
New ZealandThe receptionist was very rude, I've booked it in my name and added a guest. Somehow only my partner appeared and he couldn't find my reservation. Instead of just staying calm (like myself) and going through the booking number, he belittled and tried to prove a point of me making a mistake? But I didn't, I just paid, booked, and added my partner as a guest - even the autogenerated booking started with my name t.w*****124 etc. - just very very rude. He demanded more respect, but cut me off constantly while I said multiple times "nevermind as we found the booking and should focus on it". Up until the belittling I was too tired and rather chill, but that one hit the nerve as he was only addressing my partner. Apparently he only mattered due to being on the booking. -1/10 would come back and definitely won't recommend to any friends and family. The hotel was ok itself, but that staff was just misogynistic, rude and only focused "on the man"!
Was very comfortable and due to tiredness, we were able to quickly get some McDonalds within the building. Was awesome!
Stayed in September 2024
Reviewed: 6 September 2024
Jk
United StatesBreakfast was not included in room. Most hotels in Europe include breakfast.
Stayed in June 2024
Reviewed: 26 August 2024
Shu-mei
TaiwanIt would be good to have an in-room fridge, especially during a summer visit.
Friendly staff, convenient hotel location, just a 5-minute bus ride to the old town, with shopping places nearby. Room is small but the big balcony with city views was a great bonus.
Stayed in August 2024
Reviewed: 25 August 2024
Shishir
United KingdomDid not try breakfast
Nice location. Beautiful views of the mountains City travel card
Stayed in August 2024
Reviewed: 10 August 2024
Aby
United KingdomJust in need of a refurb
Good location , good helpful staff, good secure parking
Stayed in August 2024
Reviewed: 8 August 2024
Carol
IrelandDistance from the town
The balcony had a great view of the mountains
Stayed in August 2024
Reviewed: 29 July 2024
Victoria
United KingdomLack of pillows.
Comfortable. No issues.
Stayed in July 2024
Reviewed: 29 July 2024
Susan
AustraliaBreakfast was good but the staff member at check in was the best a young man
Stayed in July 2024
Reviewed: 23 July 2024
David
United KingdomParking is very easy (under the hotel) but not free - in fact quite expensive - which is a shame. We did not have breakfast so cannot comment on that.
The hotel is a standard Ibis - all the rooms are similar across Europe I suspect. We had a nice balcony looking out over the mountains behind the hotel. Both the room and the bathroom were very clean and tidy on arrival. Although the hotel is c.2 Km (or a brisk 25 min walk) from the centre of the beautiful Altstadt, all guests are eligible for a free one-day/night bus pass. We used this to travel into the Altstadt in the evening - the buses were comfotable & prompt and it took c. 5 min to reach Bahnhofplatz - a real bonus.
Stayed in June 2024
Reviewed: 16 July 2024
Christine
AustraliaClose to a shopping centre and takeaway outlets. Walking distance to the cable car. Ideal hotel to stay at while waiting to take their Bernina train to Tirano.
Stayed in June 2024
Reviewed: 16 July 2024
Sushmita
United StatesElevator does not go all the way and had to carry luggage up a flight of stairs. Door got stuck and took 2 attempts to get help from staff. The location is not in the nice old town area.
Interesting architecture and consequent windows in the room. Pleasant staff.
Stayed in July 2024
Reviewed: 13 July 2024
Sorin
RomaniaThere were ants on the balcony. There was not privacy on the balcony.
The terrace, the location, the Mc'Donalds at the ground floor
Stayed in July 2024
Reviewed: 11 July 2024
Kapil
United KingdomComplimentary bus tickets for travel around Chur provided at the hotel.
Stayed in May 2024
Reviewed: 8 July 2024
Suneetha
CanadaI think the washroom should be a bit more cleaner.
The reception staff, Pavi was extremely helpful. He made explained everything so well and made sure we are comfortable while checking in. We enjoyed the stay. Thankyou. The view from the room was very beautiful
Stayed in July 2024
Reviewed: 7 July 2024
Felix
MexicoBad and expensive breakfast.
Great views and clean hotel
Stayed in July 2024
Reviewed: 6 July 2024
Toma
CroatiaThe petrol station near the hotel can be noisy!
The room was reasonably spacious; location is good, and the hotel is near the Chur West RhB station. The distance from Chur Hbf is barely walking one, usage of the public transportation is by far better option. Views from the rooms are nice. Everything else is typical for IBIS; in a good sense. Value for money is a relative, but in the Swiss context it is OK!
Stayed in June 2024
Reviewed: 6 July 2024
Luis
IrelandNothing was bad. It is what it was expected. No problems, it is a quiet place, with a McDonalds on the ground floor which is handy but nothing really stands out as negative.
The staff was really friendly and helpful. He gave a glass of milk to my small one and was really nice to see a very dedicated man after a long journey.
Stayed in June 2024
Reviewed: 2 July 2024
Grand
United KingdomLocation,
It’s nice 2 star hotel with 3 star facilities
Stayed in July 2024
Reviewed: 30 June 2024
Sharon
United Kingdomone staff member only. waited 30 minutes for bus passes
location, cleanliness
Stayed in June 2024
Reviewed: 26 June 2024
Amy
MalaysiaUnit allocated on 4th floor but lift only goes up to 3rd and have to lug luggage ( not a few steps ) to 4th; no kettle in room and had to special request for a hot flask; shower makes floor wet as seals not tight
Clean, location was easy access to train station via bus as bus stops near hotel; food / eateries available till late
Stayed in June 2024
Reviewed: 25 June 2024
Rachel
AustraliaNo iron in the room
Clean and excellent staff
Stayed in June 2024
Reviewed: 24 June 2024
Anton
New ZealandI knew in advance, but no tea or coffee making facilties or fridge in the room. Not hotels fault, but traveller's need to be made aware that little is open on a Sunday.
This is a wonderful hotel in a good location. 5 minute bus ride up to the old township of Chur for sight seeing and restaurants . Close to fast food outlets. The room was decent with great views, staff were very helpful.
Stayed in June 2024
Reviewed: 21 June 2024
Marlene
AustraliaFrom the train station we took a different bus - we end up dragging our bags from different stop bus to the hotel.
The Breakfast is good we enjoyed it. Nearby the Mc Donald so it’s very convenient to get food. The bus stop just in front of the building
Stayed in June 2024
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