Staff were super friendly and hospitable, location was excellent and the room was clean. The breakfast was also quite delicious. it was just perfect!

Stayed in June 2024

Friendly staff and wonderful breakfast! Building is quite old and noisy. Wood construction. Overall nice stay and location.

Stayed in April 2024

very minor, would be good to have a shower screen rather than shower curtain.

Breakfast was nice and as expected. Good start to the day

Stayed in June 2024

Staff professional and businesslike, not overly friendly.

nice quiet room, comfy bed, did not try breakfast as had to leave early to catch train

Stayed in May 2024

I was on the first floor. I could hear squeaky noise from someone walking on 2nd floor. If you are a light sleeper, you should ask to be on the upper floor. Also, don't forget to remove the "Do not disturb" sign if you want to request clean towels or something. I wanted to sleep in a bit but forgot to remove the sign when i woke up. I called to request an extra pillow and a clean towel. They couldn't provide me a clean towel because I had the do not disturb sign on the door when housekeeper came to clean my room earlier. But they brought me the extra pillow I requested, though. Also, if you one of those who likes to grab an apple or maybe an extra slice of bread after you have your breakfast and bring it to your room for later, don't do it because they will scold you lol. I couldn't finish a croissant and I didn't want them to throw it away so I wrapped it in a napkin and walked out on my way to the elevator one of the kitchen staff saw me and she told me that food was for dining in only. Of course, I quickly apologized, but her response was, "Next time you will have to pay". I wish that she would give me the benefit of the doubt that I wasn't trying to steal a croissant. I would understand if she saw me walking out with two plates full of breakfast but it was just a croissant. I walked in to the dining room that morning a hotel guest but walked out a croissant theft. Unfortunately, we were near the lobby area, so there were other people witnessing the incident. I was so embarrassed. It ruined my day a little bit 😞 but I respect the rules, though I understand why they couldn't bring me the towel, and I understand that breakfast is to be eaten in the dining room only. I respect the rules, don't get me wrong. I'm not complaining about the rules. I was just embarrassed about the croissant thing, that's all. Also, the hair dryer did not work and there's only one outlet in the whole room (in the...

Clean and comfortable. Good breakfast. Helpful staff. Fast wifi. Within walking distance from train station. There are restaurants and Coop market near by. Quiet and safe surrounding.

Stayed in April 2024

Hotel was very old, I expected another level of comfort with such rating

I liked only the staff

Stayed in May 2024

Conveniently located Good breakfast

Stayed in June 2024

Elevator to our floor.

"Great breakfast, Friendly staff at breakfast and check in. Great view from window, Bed was very comfortable, Bathroom was clean. Loved the uniqueness.

Stayed in May 2024

Breakfast can be improved. More Variety will be great . Parking could have been free.

It is a rustic and charismatic hotel.

Stayed in May 2024

Could have had a small fridge in the room

Quiet location, breakfast, balcony

Stayed in May 2024

The room was too small.

A Hobbit size room but it does the job. The restaurant staff were friendly. The location is awesome only 5 min walk to Interlaken West Train station.

Stayed in May 2024

As a solo traveler, I always appreciate having multiple locks on a door. While I had no safety concerns, that is one thing I normally pay attention to.

About a 10 minute walk from Interlaken West. The room was spacious and clean.

Stayed in May 2024

If you're a light sleeper you may have problems with the old, creaky wooden floors above.

The room was big, had a great view and a big balcony. Easy walk to Ald Stadt and also bus stop and train station.

Stayed in May 2024

No fridge in room, staff are nice but strict especially during breakfast, you are seated no sitting where you want, they watch over you to make sure your basically doing things correctly at breakfast. Lots of families with noisy kids you can hear in your room guessing because of cost of hotel.

Great location, bus stop right out front, price was very good for Interlaken/Swiss as it’s expensive. Rooms was good and had almost everything we needed.

Stayed in May 2024

No bar fridge in the room.

Great place for the money.

Stayed in May 2024

The hotel was noisy to the guests because all the balconies were close to each other, until one of the guests came out and shouted at everyone to lower their voices

The hotel was over all good; location, cleanliness and staff were very good.

Stayed in May 2024

The room was very warm, even though we left the courtyard door open as late as possible. The duvet/cover was very thick. Though the fan helped, it would have been nice to have a light blanket instead of the duvet.

The room has a small courtyard, which was very pleasant to sit out on during the evening. The view from the breakfast room was of the mountains and absolutely spectacular. Good breakfast.

Stayed in May 2024

Pillows were not comfortable, breakfast options were not very rich

The location, very clean and helpful staff

Stayed in May 2024

Chalet style

I liked

Stayed in May 2024

Extra pillow please 😁

5 stars for you

Stayed in May 2024

Bathroom-old furniture

location

Stayed in April 2024

A bit out of centre

Breakfast good

Stayed in April 2024

The heaters were not working, I was a little cold. Also, there weren't enough electrical outlets. Since the hotel is made of wood, I was very disturbed by listening to the footsteps of the room upstairs.

The employees were very attentive and sweet. They took very good care of me. The hotel itself is quite cute. The size of the room was very good and the cleanliness was very good. The breakfast was very good.

Stayed in May 2024

Staff was very responsive, bathroom was very clean, and breakfast was solid. Loved the location. The bathroom mattered the most to me and it was great.

Stayed in April 2024