Wiestistrasse 8, 3920 Zermatt, Switzerland
#45 of 475 hotels in Zermatt
Guests' ChoiceBased on 115 hotel reviews
9.3Cleanliness
9.5
Comfort
9.5
Location
9.7
Facilities
9.1
Staff
9.6
Value for money
8.5
Free WiFi
9.7
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End of dialog contentReviewed: 26 August 2024
Saurabh
GermanyVery relaxing stay with amazing views from the room.
Stayed in August 2024
Reviewed: 3 August 2024
Ching
Hong KongNothing at all.
Staying in this hotel unexpectedly became the highlight of the trip to Switzerland. The view from the room was stunning - from sunrise to sunset, it has the best view in Zermatt. The staff were all very helpful and friendly. Breakfast was great too. We also like the cool entrance to the hotel. It was a superb experience staying there.
Stayed in July 2024
Reviewed: 11 July 2024
John
United KingdomIt’s pricey but worth it.
Fantastic location, spectacular views of the Matterhorn from room and restaurant. Great breakfast and dinner. Friendly and helpful staff throughout. Nice electric car to collect and deliver you to the train station. Room was spacious and clean with really comfortable large bed.
Stayed in July 2024
Reviewed: 11 June 2024
Hiromi
United StatesNothing
The location is fantastic! The view from the restaurant is amazing
Stayed in June 2024
Reviewed: 23 April 2024
Yuri
United KingdomThe hotel has outstanding views of Matterhorn. Also the breakfast was phenomenal. The staff is super helpful and always is willing to share a lot of tips about zermatt. Regarding the location, the hotel is just a 2 minutes walk to the Sunnegga Rothorn lifts which make it really convenient if you plan to enjoy the ski station. Finally the hotel provides a shuttle service from/to zermatt train station. Will definitely come back
Stayed in April 2024
Reviewed: 22 April 2024
Mark
United KingdomA very pleasant hotel, very well situated for the main lift station, very good restaurant and most accomodating staff.
Stayed in March 2024
Reviewed: 12 April 2024
Anirudh
United Arab EmiratesThere was absolutely nothing not to like about our stay.
Right from the time they picked us up from the train station, the experience was nothing short of WOW. The Hotel itself is very well located, right next to the Ski lifts. If you have kids, they'd love the entrance to the hotel, from a tunnel. The facilities and amenities at the property are all very good and efficient. Extra points for the staff who are extremely courteous and always ready to help.
Stayed in April 2024
Reviewed: 2 April 2024
Mollie
United StatesWe loved almost everything about the hotel and our experience. If I had to name one thing, it would be that the hot tubs in the spa area were warm and not hot. However, the lower temperature may be a cultural difference; it was not what we were used to.
The hotel sits high overlooking Zermatt and is close to the Sunnegga lift. It has a traditional, old-school Swiss feel to it--which we really liked. There is an awesome tunnel in the village that leads to a lift for easy access to the hotel. Our room had a great view of the Matterhorn when the weather allowed. The breakfast was delicious and loved by everyone in our family. The linens were cozy and comfortable. The hotel staff serviced our room every day and provided turn-down service at night. The convenient boot room with warmers and locked ski room were much appreciated. The deck provided a great view of the village apres ski. And the cozy bar was a nice final stop in the evenings.
Stayed in March 2024
Reviewed: 25 March 2024
Ceci
United StatesElevator is a bit slow and small also used by house-keeping.
Amazing restaurant with high quality food, great service and incredible views of Matterhorn. Hotel staff was super friendly including pickup and drop-off at train station.
Stayed in February 2024
Reviewed: 24 March 2024
Alan
United KingdomNothing
Excellent hotel- expensive as relais chateaux hotrls tend to be but felt value for money in that price bracket
Stayed in March 2024
Reviewed: 17 March 2024
Monica
CanadaPerfectly located, high quality Swiss style hotel. Super well located for access to the slopes with nice spa amenities for the end of day. Breakfast and Matterhorn views from the dining room were lovely. Great beds.
Stayed in March 2024
Reviewed: 9 March 2024
Lance
United StatesNothing except lack of pool.
Very comfortable hotel, nice bar area. Shame they did not have a pool. Great views from the restaurant across Zermatt.
Stayed in March 2024
Reviewed: 25 February 2024
Eric
LebanonNothing
Cozy, great location, quality at all levels, from staff to the food and service! Warm, welcoming, plus we had a room with a spectacular view, the restaurant as well, the direct access to the ski room was a plus! We will definitely return, maybe in summer to enjoy Zermatt’s beautiful setting and the wide range of activities that it offers!
Stayed in February 2024
Reviewed: 9 February 2024
Ed
United States- Exceptional breakfast offering- included fresh scrambled eggs and champagne - Easy access to main village through the tunnel and elevator system - Views of the Matterhorn from the deck and breakfast room were remarkable
Stayed in February 2024
Reviewed: 26 January 2024
Chi
Hong KongNo English TV programme
Clean, tidy, good location, good food
Stayed in January 2024
Reviewed: 25 January 2024
Maggie
Hong KongMaybe an indoor swimming pool ?
Room is good size, very clean and comfortable. Breakfast and dinner are both great. Location is excellent. View is fantastic. All the staff was very friendly, helpful and efficient.
Stayed in January 2024
Reviewed: 13 January 2024
Byrne
United KingdomThe only negative was that the rooms were very dated and old fashioned.
Great location, dinning, lounge and bar were good. Easy access to slopes via lift system.
Stayed in December 2023
Reviewed: 16 December 2023
Lady
United KingdomNothing really
The view from the hotel on a clear day is spectacular. Breakfast was good and the restaurant in the evening was excellent.
Stayed in December 2023
Reviewed: 19 October 2023
Patti
United Stateswe had an outstanding view of the Matterhorn. It was wonderful, very quiet for breakfast that was included, was also outstanding.
Stayed in September 2023
Reviewed: 19 September 2023
Virginia
United StatesBreathtaking view, excellent dinner & breakfast. Perfect recommendation by Julian for a world class hike & super accommodating staff.
Stayed in September 2023
Reviewed: 9 September 2023
Elavarasi
IndiaThere is nothing i did not like
Such a beautiful property nestled in such beautiful location. The view from the room (Matterhorn view room) was stunning 😍
Stayed in September 2023
Reviewed: 28 August 2023
Stepan
Czech RepublicNothing really.
Amazing view from the terrace. Very clean and comfortable room.
Stayed in August 2023
Reviewed: 22 August 2023
Conor
AustraliaAmazing views! comfortable beds. wonderful staff. certainly would recommend to anyone travelling to Zermatt.
Stayed in August 2023
Reviewed: 18 August 2023
Julien
FranceNothing. Everything was perfect
Stunning property with a unique access through a tunnel and elevator directly to the hotel.
Stayed in July 2023
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