Lovely, cosy hotel with super staff and wonderful breakfast.

Stayed in March 2024

Nothing

The room was perfect and had a great view of the Matterhorn. Breakfast was very nice with plenty of options. There is fruit, yoghurt, various breads, various muesli, granola, oats, fruit, eggs, etc.

Stayed in February 2024

Nice location , staffs were nice and helping

Stayed in February 2024

No spa - but you can ask the front desk for a referral and they’ll provide a voucher for an amazing spa for a half of original price - it was amazing !

Spacious room ; view of Matterhorn ; very clean ; comfortable beds ; breakfasts ; you can ask for a transfer to and from hotel !

Stayed in February 2024

the location is very handy, close to the main central city, it is walkable. The views are perfect from our room and the facility is perfect. We love our breakfast, lots of choices and everything are fresh [ breads, juices, fruits]. Staffs very friendly and helpful. Lovely place to stay

Stayed in October 2023

Room is clean with the beautiful vintage style. Great view and large room space.

Stayed in October 2023

Got no lift .. need to carry bag up the stair

Good location .. with great view of the Matterhorn especially in the early morning with clear sky and nice sun light

Stayed in September 2023

The excellent View to the mountains

Stayed in August 2023

Leaving

Location excellent Fabulous view of Matterhorn, a very good hotel, would definitely stay again

Stayed in August 2023

Nothing that I can think of.

Wonderful hotel building with plenty of authentic character. Everything evoked Swiss precision both in design and function. Zermatt had the perfect climate for us - not too hot and humid.

Stayed in August 2023

Receptionists aren't very cheerful. They don't usually there when we go out or back, and greeting was minimal. There was no lift but no help offered for my parents' (they are 75 yrs old) suitcases to the top floor. On the last day, we were told to wait for our check out because she was busy serving breakfast. We waited for 5 to 10 mins to check out. We were rushing for our train.

Comfy clean room, big bathroom. I stayed in the 2 bedroom top floor suite. A big long balcony that has a view of Matterhorn.

Stayed in July 2023

Suite of rooms was lovely and spacious. View of Matterhorn is outstanding. Delicious and varied breakfast choices. Staff very friendly and helpful.

Stayed in July 2023

Smart clean room overlooking the Matterhorn. Rapid settlement. friendly staff)

Stayed in July 2023

Amazingly friendly staff, gorgeous location, very well located. Delicious breakfast too. I have nothing to complain about at all!

Stayed in June 2023

amazing- feels very Swiss. everything was lovely.

Stayed in March 2023

I cannot think of a single thing that I would change or did not like.

The hotel exceeded all my expectations. On arrival we even received a complimentary room upgrade. The room was great, the bed was comfortable and the views of the Matterhorn were AMAZING. The breakfast buffet was also a winner. I could not recommend this place enough.

Stayed in January 2023

It was a great hotel giving us a wonderful Swiss experience. The staff was super friendly and helpful. We had a large room with a view of the Matterhorn. It is also a good location from train station, Gornergrat train and glacier paradise gondola rides for sightseeing and skiing. Breakfasts were excellent.

Stayed in January 2023

More bath products. Softer towels.

We had a ten minute walk from the train station to the hotel. Walking through the village of Zermatt was lovely. It’s a very quaint ski town. There was a bit of a steep climb towards the hotel but nothing we couldn’t handle. The hotel owner is a very sweet, charming and helpful young woman. The top floor two bedroom suite was spacious and very comfortable with balconies overlooking a lovely view. Breakfast was very tasty with a variety of choices. Delicious coffee! We were very pleased with everything in this accommodation and would definitely come again!

Stayed in September 2022

Staff were great.

Stayed in September 2022

I loved the deck with views of the Matterhorn. I also enjoyed that the hotel is in a quiet part of town. the breakfast was exceptional.

Stayed in August 2022

location, high standard of presentation & cleanliness.

Stayed in August 2022

We booked a room for three at the last minute and were delighted. Everything was perfect. The hospitality was wonderfuland for the price we paid, we got the greatest value. As I have been visiting Zermatt regularly since 1962... and stayed in most Zermatt hotels, this was definitely a splendid discovery. We will clearly go back in a few months.

Stayed in July 2022

We really loved this hotel and would return anytime we are in Zermatt. Great staff. Both person we dealt with were nice people and very helpful. Room was comfortable and well equipped. The whole hotel is well decorated and clean. Location is just outside the busy streets which was perfect. Breakfast delicious. Many thanks!

Stayed in June 2022

- Nothing!!

- Fantastic view to the Matterhorn from our room/balcony (room 24) - Room very spacious for 2 people including a small lounge and table. Bathroom well fitted. - Free taxi transport between train station and hotel - Separate Ski Room - Breakfast very good, wide selection - Staff extremely warm, friendly and helpful - Great value for money!!

Stayed in March 2022