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Reviews of Chalet Bergwelt 4 stars

Prastenstrasse 8/23, 3714 Frutigen, Switzerland

#9 of 9 hotels in Frutigen

Guests' Choice

Review score

Based on 18 hotel reviews

7.2

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.7

  • Location

    8.8

  • Facilities

    6.9

  • Staff

    7.5

  • Value for money

    7.0

  • Free WiFi

    8.1

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Showing 1 – 18

  • Reviewed: 11 August 2023

    8.0
    Very good
    • People with friends
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    the hot water is not stable

    the location

    Stayed in August 2023

  • Reviewed: 3 July 2023

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 5 nights
    • Submitted via mobile

    The house wasn't clean. A lot of the furniture and furnishings were very tatty. The cooker hob didn't work and the oven tray was filled with grease so it hadn't been cleaned properly. There were old scourers and used cleaning cloths. The stair carpets had two areas of bad staining. The whole house needs desperately updating, especially the lower level bathroom which was, grim with awful lighting, chipped cupboards; it was dark, the loo seat was wonky and really well below standard. The shower water didn't drain away properly. The washing machine room was very dirty. The sofa was torn and the Bernese Oberland flag outside too, torn and faded (What a disgrace and embarrassment for the Swiss people!) The living room was in no way suitable for 12 people: more like 6-8 maximum. There were bad taste, awful ornaments and tatty plastic flowers. It's three star accommodation, yes, but charged at five star prices! Poor value for money. People should be warned about the flies in the house which we know is common in the mountains. But the owner should provide plug in fly and insect repellent in all the rooms. None were provided. As we paid the City tax directly to the owner, via his worker, we should have been informed about the Guestcard which would have entitled us to tourist discounts. Nothing was mentioned. Oh and yes, the City Tax was actually 3 CHF per person, per day (We checked with booking.com admin) It was NOT 4 CHF as quoted by the house owner!

    The location and outlook was superb. We booked it mainly because of the location and the barbeque social space outside which worked very well.

    Stayed in June 2023

  • Reviewed: 19 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    was not shared with us before that there is swimming pool very close to the home, which was for us less conforming when the guests are in the pool , be note that the pool are seperated from the home but very close. the home clean was not high , we move some tables and under them was unclean , for Gulf Arabic guest and has older people the home has stairs , I booked the due to my mum can’t use the stairs

    The home has,very great view, so many bedroom fit for large family of 10 members or group of friends. the kitchen had very things and furniture. the city is very close for 15 minutes to the home. the city colder than of in the summer since it is up to the mountain. make sure to have your own car

    Stayed in August 2021

  • Reviewed: 15 May 2024

    1.0
    Great, only with assurance from owner that house is maintained and welcoming for guests
    • Business trip
    • Family with young children
    • Chalet
    • Stayed 4 nights

    This place has maintenance & service problems. The management has no understanding of how the apartment renting works. The given feedback is not taken well by the customer. The place is untidy, several spots in the house have rubbish, playing cards, and bottles. Outside the house has no lawn maintenance, which seems like a long time. there is numerous light bulb that needs replacement and there are many used bulbs in the drawer. The bedsheet smells weird. Does seem like there is replacement is being done. Remote tv has no batteries. A worker enters the apartment in the middle of the rental period and leaves more spots for me (the customer) to clean.

    The place has almost perfect facilities and equipment. The house has a good design.

    Stayed in May 2024

  • Reviewed: 3 October 2023

    9.0
    It’s excellent
    • Leisure trip
    • Group
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Location is bit far from the interlaken main city. However, if you have car, it’s awesome.

    Perfect for group tour

    Stayed in October 2023

  • Reviewed: 15 July 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    We visited in summer and The place was infested with flies and insects, so much so that it won’t allow you to sleep. The stovetop was not working. Owner was neither friendly or polite.

    Nice antique house located on hilltop. Nice views

    Stayed in July 2023

  • Reviewed: 17 July 2022

    9.0
    Comfortable chalet immersed in beautiful nature
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were uncomfortable. Although the cost was modest, we had to pay on top for using the swimming pool and we were not aware of this. Also, there are many flies inside the house.

    The position is amazing, the house is well equipped with all that's necessary, the barbeque is great and there's even a ping pong table. The beds are comfortable. There is a really nice swimming pool shared between other residents. Although never seen, the host was fast in answering our questions by whatsapp. There is one parking place. The view from our room was simply stunning. In general, I feel this chalet is perfect for spring/summer, as you can really take advantage of the space outdoors.

    Stayed in July 2022

  • Reviewed: 30 August 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    Everything

    Stayed in August 2021

  • Reviewed: 9 August 2021

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 7 nights

    The chalet is very run down. The worst problem was that there were several leaks into the lower floor. Many things didn't work properly. There is a dangerous broken step outside the front door. One of the wardrobe doors was hanging off as was a door on the lower floor. The kitchen equipment was chaotic with far too many useless items. It should be severely pruned and preferably replaced. There was no wood left for us for the barbecue or fireplace and none of the local necessary rubbish bags. We would not go back unless this chalet was completely renovated and overhauled.

    Good location.

    Stayed in August 2021

  • Reviewed: 28 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 6 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2022

  • Reviewed: 23 August 2021

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2021

  • Reviewed: 13 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2021

  • Reviewed: 16 March 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2023

  • Reviewed: 29 December 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in December 2022

  • Reviewed: 1 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 14 February 2022

    10
    Everything was perfect, thank you!
    • Leisure trip
    • Group
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2022

Showing 1 – 18

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